Automation Business Analyst

We’re BDO, an accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today’s changing world. We work with ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy and directly advise the owners and management teams that lead them.

To ensure our services and applications are fit for the modern market, our IT team collaborates with every department. They develop, explore and implement new ideas helping us to change the future of accounting, tax and business consulting. They also maintain the technology that keeps us advancing. By testing and adopting the future of financial technical solutions, they find new and exciting ways to drive us forward.

In this role, you’ll become part of a team that acts as the backbone for our business. We’ll give you the training and support you need to achieve your goals. Leading organisations trust us because of the quality of our advice, which grows from a thorough understanding of their business through close collaboration and building long-lasting relationships.

You’ll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. We are seeking an inquisitive Automation Business Analyst who will work across BDO business streams to identify and document processes suitable for automation. Our ambition is to help the business create capacity by removing repetitive, manual activities so that they can concentrate on higher value work.

As an Automation Business Analyst, you will be responsible for identifying and documenting processes that can be turned into high-quality automated solutions supporting our business streams. You will have opportunities to work with senior stakeholders across BDO and significantly impact the efficiency of operations.

In this busy and rewarding role you’ll also:

• Work closely with business process owners and SMEs to identify potential automation opportunities.
• Analyse, understand, and document the business processes in detail where required and communicate effectively with business counterparts and stakeholders.
• Be an evangelist for automation and help communicate its benefits across the business.
• Work closely with our Automation Technical Leads, Support Engineers, and business SMEs to identify high-quality automation opportunities and provide support throughout the SDLC.
• Aid the business in producing a business case to support an automated solution.
• Work closely with the Automation Development Team to ensure that processes are developed to the highest possible quality level.
• Drive process assessments for automation opportunities, including preparing documentation of solutions and coding.
• Be an active member of our Automation Centre of Excellence and help identify ways to continuously improve our methods of operation and enhance the quality of our deliveries.
• Support the Automation Project Manager in the delivery of automation opportunities.

You’ll be someone with:

• Demonstrable experience as a Business Analyst delivering IT solutions.
• Strong analytical and organisational skills and the ability to handle multiple high-priority projects and meet schedules.
• Proven ability to independently overcome obstacles and resolve complex problems.
• The ability to identify and remove waste from processes prior to automation.
• Proven customer service experience and good communication skills.
• Good written skills with the ability to produce clear and concise documentation.
• A structured and methodical approach, combined with an inquisitive mind.
• The ability to present technical details to non-technical stakeholders.
• Strong problem-solving skills.
• Experience of working in an Agile environment.

It will be very useful if you have some or all the following skills and experience:

• Proven experience of delivering complex or multiple automation projects.
• Knowledge of automation tools such as UiPath, MS Power Platform and Azure Logic Apps.
• Understanding of Business Process Management - background in documenting processes.

We’re committed to agile working, offering every colleague the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we’ll help you achieve your personal goals and career ambitions, with programmes, resources, and frameworks that provide clarity and structure around career development.

Mutual support and respect is one of BDO’s core values, and we’re proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we’ll support you at every stage in your career, whatever your personal and professional needs.

Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you’ll always have access to the people and resources you need to do your best work. We know that collaboration is key to creating value for the companies we work with and satisfying experiences for our colleagues, so we’ve invested in state-of-the-art collaboration spaces in our offices.

We’re looking forward to the future. At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we’re always finding new ways to invest in you. Across the UK, thousands of unique minds continue to come together to help the companies we work with achieve their ambitions.

We’ve got a clear purpose, and we’re confident in our future, adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, empowering people to think creatively about how we can do things better.