At a Glance
- Tasks: Process payroll accurately and handle queries with excellent customer service.
- Company: Join a supportive team at a reputable organisation in Gatwick.
- Benefits: Gain valuable experience on a 12-month contract with potential for growth.
- Other info: Opportunity to learn about HMRC regulations and enhance your professional qualifications.
- Why this job: Make a difference by ensuring staff are paid correctly and on time.
- Qualifications: Experience in payroll, strong numeracy skills, and attention to detail required.
The predicted salary is between 30000 - 40000 £ per year.
Reporting to the Senior Payroll Specialist you will join an established team based in our Gatwick office. This role ensures that payroll for staff are processed correctly, whilst ensuring all queries are dealt with in line with the department’s service level agreement. The role is a 12 month Fixed Term Contract.
In this role you’ll:
- Accurately input payroll data into the payroll software (Workday).
- Ensure all deadlines are met and adhered to.
- Provide excellent customer service support on the Payroll Services Helpdesk by email, telephone and tickets, ensuring that payroll enquiries are dealt with in a professional and timely manner.
- Liaise with HR/Reward/Benefit Teams to ensure data received is complete and accurate.
- Assist in the checking of payroll data input.
- Prepare, check and process manual payments.
- Become conversant with BDO’s policies regarding all aspects of pay and benefits.
- Calculate Statutory Maternity Pay, Shared Parental Pay, Statutory Paternity Pay and Statutory Sick Pay.
- Assist with the various controls governing the payroll processes and offer solutions and ideas to maintain excellence.
- Investigate failure of correct payroll procedure processes.
- Comply with HMRC legislation at all times.
- Keep abreast of legislative changes and propose any necessary changes to ensure best practice and compliance.
- Maintain confidentiality at all times.
You’ll be someone with:
- The ability to handle “difficult” situations when necessary.
- Payroll experience in a similar sized organisation.
- The ability to prioritise own workload to meet deadlines.
- Numeracy and attention to detail skills with the ability to follow a structured process.
- Good working knowledge of Microsoft Outlook, Excel (lookups, formulas and pivot tables) and Word.
- A qualification or currently studying for a professional payroll qualification.
- Previous experience using Workday payroll software – desirable.
- In-depth knowledge of HMRC regulations.
Payroll Specialist - 12 month FTC in Crawley employer: BDO UK LLP
Join a dynamic and supportive team at our Gatwick office, where we prioritise employee growth and development. As a Payroll Specialist, you'll benefit from a collaborative work culture that values accuracy and customer service, alongside opportunities for professional advancement in payroll management. With a commitment to excellence and compliance, we offer a rewarding environment for those looking to make a meaningful impact in their role.
StudySmarter Expert Advice🤫
We think this is how you could land Payroll Specialist - 12 month FTC in Crawley
✨Tip Number 1
Network like a pro! Reach out to your connections in the payroll industry, especially those who might know about openings at companies like BDO. A friendly chat can sometimes lead to job opportunities that aren't even advertised.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of payroll processes and HMRC regulations. We recommend practising common interview questions related to payroll scenarios so you can showcase your expertise confidently.
✨Tip Number 3
Don’t forget to highlight your customer service skills! Since this role involves dealing with payroll enquiries, be ready to share examples of how you've handled difficult situations or provided excellent support in previous roles.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining the team and makes it easier for us to keep track of your application.
We think you need these skills to ace Payroll Specialist - 12 month FTC in Crawley
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Payroll Specialist role. Highlight your payroll experience, especially with Workday, and any relevant qualifications. We want to see how your skills match what we're looking for!
Showcase Your Attention to Detail:Since this role requires a keen eye for detail, include examples in your application that demonstrate your numeracy skills and ability to follow structured processes. We love seeing candidates who can spot the little things!
Be Professional in Your Communication:As you'll be providing customer service support, ensure your written communication is clear and professional. Whether it's your cover letter or email, we appreciate a friendly yet formal tone that reflects your ability to handle queries effectively.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at BDO UK LLP
✨Know Your Payroll Stuff
Make sure you brush up on your payroll knowledge, especially around HMRC regulations and the specifics of Statutory Maternity Pay, Shared Parental Pay, and other statutory payments. Being able to discuss these confidently will show that you're serious about the role.
✨Familiarise Yourself with Workday
If you have access to a demo or training version of Workday, spend some time getting to know it. Highlighting your familiarity with the software during the interview can set you apart from other candidates who may not have that experience.
✨Prepare for Customer Service Scenarios
Since you'll be dealing with payroll queries, think of examples where you've handled difficult situations or provided excellent customer service. Be ready to share these stories to demonstrate your problem-solving skills and professionalism.
✨Show Your Attention to Detail
Bring along examples of how you've ensured accuracy in your previous roles, especially when inputting data or checking payroll information. This will help illustrate your numeracy skills and your ability to follow structured processes, which are crucial for this position.
