At a Glance
- Tasks: Drive process improvement and design workshops to enhance our Sales and Marketing operations.
- Company: Join BDO, a leading accountancy and business advisory firm with a people-centred culture.
- Benefits: Access to high-quality training, career development resources, and a supportive work environment.
- Other info: Collaborative atmosphere with opportunities for networking and continuous learning.
- Why this job: Make a real impact by shaping processes that help entrepreneurial businesses thrive.
- Qualifications: Experience in process improvement and strong facilitation skills are essential.
The predicted salary is between 40000 - 50000 £ per year.
We’re BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today’s changing world. We work with the companies that are Britain’s economic engine – ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them.
Our Sales and Marketing team is being reshaped to directly support BDO’s growth ambitions. We’re building a high-performing function that is proud of its technical skills, reliable in delivery, and outcome-led in how we prioritise and execute. You’ll join a team big enough to offer diverse roles and opportunities, big priorities and commercial challenges, yet personal enough to ensure you’re supported and empowered from day one.
Here, we think beyond activity. You’ll bring ideas, fresh thinking and help shape how we deliver campaigns, insights and engagement across the business. Working closely with internal clients, you’ll deepen your understanding of our sectors and add value in your role. From strategic storytelling to capability building and smarter ways of working, you’ll grow your skills while working with people who care about doing the right thing and doing it well.
In this team, development is central to how we work. You’ll have access to high quality training, clear capability frameworks and hands-on learning that give you the confidence and skills to grow quickly. We use evidence and feedback to improve performance and focus effort where it makes the biggest difference.
The Process and Improvement Analyst accelerates the development and continuous improvement of the Sales and marketing operating model. The role designs and facilitates workshops, maps end-to-end processes aligned to the operating spine, and produces practical ‘process v1 packs’ that enable consistent delivery, clear handoffs, and scalable ways of working. The role is delivery focused: success is measured by usable artefacts shipped, adopted and improved over time.
In this role you’ll:
- Ensure processes are practical for teams to follow and light enough to adopt.
- Produce process v1 packs: one page process guide + minimum brief/pack + acceptance criteria + QA checkpoints + measures + rollout plan.
- Support definition of operating contracts between teams (trigger, baton pass, minimum pack, acceptance, where recorded).
- Build and maintain a central standards/process library with navigation and version control.
- Provide structure and artefact production for time-boxed working groups; ensure outputs meet release quality.
You’ll be someone with:
- Strong BA/process improvement experience in a complex, matrix organisation.
- Excellent facilitation skills; able to turn ambiguity into practical, usable artefacts.
- The ability to work at pace and iterating; strong writing and structured thinking.
- Good judgement on what level of detail is ‘enough’ to enable adoption.
- Reporting / analysis capability to support measure definitions and pack inputs.
At BDO, we’ll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development.
Mutual support and respect is one of BDO’s core values and we’re proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we’ll support you at every stage in your career, whatever your personal and professional needs.
Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you’ll always have access to the people and resources you need to do your best work.
We know that collaboration is the key to creating value and satisfying experiences at work, so we’ve invested in state-of-the-art collaboration spaces in our offices. BDO’s people represent a wealth of knowledge and expertise, and we’ll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you’ll never stop learning at BDO.
At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we’re always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions.
We’ve got a clear purpose, and we’re confident in our future, because we’re adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Process and Improvement Analyst - up to 24 months fixed term contract employer: BDO LLP
At BDO, we pride ourselves on being an excellent employer, offering a supportive and people-centred culture that fosters personal and professional growth. Our commitment to employee development is evident through high-quality training, mentoring, and a collaborative work environment in London, where you can thrive alongside talented colleagues while contributing to the success of ambitious businesses. With state-of-the-art facilities and a focus on innovation, BDO empowers you to make a meaningful impact in your role as a Process and Improvement Analyst.
StudySmarter Expert Advice🤫
We think this is how you could land Process and Improvement Analyst - up to 24 months fixed term contract
✨Tip Number 1
Network like a pro! Reach out to people in your desired field, especially those at BDO. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to process improvement. We want you to showcase your skills and experience confidently!
✨Tip Number 3
Showcase your problem-solving skills during interviews. Use real-life examples where you've improved processes or facilitated workshops. This is your chance to shine!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you're serious about joining the BDO team.
We think you need these skills to ace Process and Improvement Analyst - up to 24 months fixed term contract
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Process and Improvement Analyst role. Highlight your relevant experience in process improvement and facilitation skills, as these are key to what we’re looking for at BDO.
Showcase Your Skills:Don’t just list your skills; demonstrate them! Use specific examples from your past experiences that show how you’ve successfully improved processes or facilitated workshops. We love seeing real-world applications of your abilities.
Keep It Clear and Concise:When writing your application, clarity is crucial. Use structured thinking to present your ideas clearly. Remember, we want to see how you can turn ambiguity into practical solutions, so make it easy for us to follow your thought process.
Apply Through Our Website:We encourage you to apply directly through our website. This way, you’ll ensure your application gets to the right people quickly. Plus, it’s a great opportunity to explore more about our culture and values while you’re at it!
How to prepare for a job interview at BDO LLP
✨Know Your Processes
Before the interview, brush up on your knowledge of process improvement methodologies. Be ready to discuss specific examples from your past experience where you successfully mapped processes or facilitated workshops. This will show that you understand the role and can hit the ground running.
✨Showcase Your Facilitation Skills
Prepare to demonstrate your facilitation skills during the interview. Think of a time when you turned ambiguity into clear, actionable steps. You might even want to role-play a scenario where you guide a team through a process improvement discussion to highlight your capabilities.
✨Be Ready to Discuss Metrics
Since success in this role is measured by usable artefacts and their adoption, come prepared with examples of how you've defined and tracked metrics in previous roles. Discuss how you ensured that processes were practical and light enough for teams to adopt easily.
✨Emphasise Collaboration
BDO values collaboration, so be sure to highlight your experience working in cross-functional teams. Share stories that illustrate how you’ve built relationships and worked alongside others to achieve common goals, as this aligns with their people-centred culture.
