Channel & Planning Internal Communications Manager in London

We’re BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today’s changing world. We work with the companies that are Britain’s economic engine – ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them.

Our Communications and Corporate Affairs team strives to be a gold-standard team, enabling purpose-led conversations, true to our character. Reporting directly to the Leadership Team, the team advises the firm on external and internal communications programmes. This includes a communications programme for our Managing Partner, strategic announcements, PR campaigns and internal communications campaigns to drive behaviour change. Because we know that great ideas can come from anywhere, you can be sure you’ll be heard and have the chance to make a real impact. You'll be supported to build your career, but also to be yourself in the office. You’ll be rewarded with a great work-life balance and a career with real purpose.

Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You’ll be someone who is both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO’s partners to help businesses effectively. You’ll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with.

We are looking for a Channel & Planning Manager to join our firmwide Internal Communications team. This role will own the firmwide internal communications planning approach and deliver our channel strategy, ensuring communications are prioritised, aligned and delivered effectively across the firm. Acting as the central coordination point for internal communications, the role will bring structure, consistency and discipline to how and when we communicate, enabling the IC team to focus on strategic partnership and delivery of impactful communications. The role will report into the Head of Internal Communications (Firmwide).

You’ll be someone with:

• Proven experience in internal communications with a strong understanding of design and implementation of channel strategy and management
• Communications planning and campaign coordination experience
• A strong understanding of multi-channel communication approaches and technologies and digital experience (e.g. Poppulo, SharePoint Online, Viva Engage, and others)
• Experience working in a complex, matrix organisation
• Strong analytical skills and experience using engagement and performance data
• Experience of channel governance and content management frameworks
• Familiarity with accessibility standards and digital user experience principles
• Excellent organisational and prioritisation skills – able to manage high volumes of activity and competing demands
• Strong stakeholder management and influencing skills
• The ability to use data and insights to inform planning and continuous improvement
• Passionate about high quality, effective and creative communications that drive behaviour change and/or educate the audience
• Excellent diplomacy and negotiation skills to deal with colleagues, building trust and rapport to motivate others
• Strong attention to detail and commitment to quality and consistency

At BDO, we’ll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development.

Mutual support and respect is one of BDO’s core values and we’re proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we’ll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you’ll always have access to the people and resources you need to do your best work.

We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we’ve invested in state-of-the-art collaboration spaces in our offices. BDO’s people represent a wealth of knowledge and expertise, and we’ll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you’ll never stop learning at BDO.

At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we’re always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We’ve got a clear purpose, and we’re confident in our future, because we’re adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.