At a Glance
- Tasks: Support customer cases and manage business correspondence with precision and efficiency.
- Company: Join a leading bank with a focus on regulatory solutions.
- Benefits: Fully remote role with a competitive day rate of £130.
- Why this job: Perfect for detail-oriented individuals looking to make an impact in a dynamic environment.
- Qualifications: Strong organisational skills and attention to detail are essential.
- Other info: 15-month contract with opportunities for growth and development.
The predicted salary is between 27300 - 36400 £ per year.
BDO Regulatory Solutions are currently recruiting for Administrators to join our client, a bank. We are offering an initial 15 months contract starting end of March with an excellent day rate of £130 a day employed via an Umbrella company.
About the role:
We are seeking a highly organised and detail focused Administrator to support the effective handling and maintenance of customer cases, account updates, and business critical correspondence. The ideal candidate will demonstrate accuracy, efficiency, and strong adherence to process while managing a variety of administrative tasks within strict timelines.
Key responsibilities include:
- Case Management & Workflow Support: Manually review cases to ensure they are assigned to the correct workflow step. Add or remove blocks on customer accounts in line with internal instructions. Add clear, concise customer notes to cases to maintain accurate records. Upload relevant customer documents to cases, ensuring correct categorisation and version control. Create system alerts where necessary to flag required actions, changes, or upcoming deadlines.
- Customer Correspondence: Validate customer contact details with a high standard of accuracy prior to issuing any communication. Prepare, send, and track standard letters and emails using approved templates. Ensure all correspondence is issued within strict timelines and in line with trigger points defined by policy. Maintain a complete and accurate audit trail documenting when and how communications were sent.
- Account & Business Detail Maintenance: Process changes to a business name or registered address, ensuring full compliance with internal checks. Add or remove individuals from business accounts as requested and verified. Update signing instructions in line with authorised requests and relevant documentation.
- Compliance & Process Adherence: Follow internal policies, procedures, and process guidance when completing all tasks. Maintain accuracy and consistency across all administrative activities to support audit requirements and operational efficiency.
About you:
- Strong attention to detail with the ability to identify inaccuracies and ensure data integrity.
- Excellent organisational skills and the ability to manage multiple tasks simultaneously.
- Confident communicator with clear written and verbal communication skills.
- Ability to work within defined timelines while maintaining a high standard of accuracy.
- Comfortable working with internal systems, workflows, and document management tools.
Additional Information:
- Location: Remote working
- Duration: 15 months
- Day Rate: £130, to Umbrella company.
Are you ready to join the team? Click on the link to apply.
Administrators in London employer: BDO LLP
Contact Detail:
BDO LLP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrators in London
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or other platforms. Let them know you're on the lookout for an admin role, and who knows? They might just have the inside scoop on opportunities that aren't even advertised yet.
✨Tip Number 2
Prepare for virtual interviews by practising common questions. Think about how you can showcase your attention to detail and organisational skills. We all know that first impressions count, so make sure your tech is sorted and your background is tidy!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It’s also a great chance to reiterate why you’d be a perfect fit for their team.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you a better shot at landing that dream job. Plus, it’s super easy!
We think you need these skills to ace Administrators in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Administrator. Highlight your organisational skills and attention to detail, as these are key for managing customer cases and correspondence effectively.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this remote role. Mention your experience with case management and your ability to adhere to strict timelines.
Showcase Your Communication Skills: Since clear communication is crucial for this role, make sure to demonstrate your written communication skills in your application. Use concise language and ensure there are no typos or errors.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you on board quickly!
How to prepare for a job interview at BDO LLP
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the job description. Familiarise yourself with key responsibilities like case management and customer correspondence. This will help you demonstrate how your skills align with what they’re looking for.
✨Showcase Your Attention to Detail
Since the role requires a strong focus on accuracy, prepare examples from your past experiences where you successfully managed details. Highlight situations where your attention to detail made a difference, especially in administrative tasks or compliance.
✨Practice Clear Communication
As a confident communicator, you’ll need to convey information clearly. Practice articulating your thoughts on common administrative scenarios. Use concise language and structure your responses to reflect clarity, just like you would in customer correspondence.
✨Demonstrate Organisational Skills
Be ready to discuss how you manage multiple tasks and adhere to strict timelines. Share specific strategies or tools you use to stay organised, as this will show that you can handle the demands of the role effectively.