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- Tasks: Support customer cases and maintain accurate records in a fully remote role.
- Company: Join a leading bank with a focus on regulatory solutions.
- Benefits: Competitive day rate of £130, fully remote work, and an 11-month contract.
- Other info: Gain valuable experience in a dynamic environment with potential for growth.
- Why this job: Perfect for detail-oriented individuals looking to make an impact in financial services.
- Qualifications: Strong attention to detail and excellent organisational skills required.
The predicted salary is between 27300 - 27300 £ per year.
BDO Regulatory Solutions are currently recruiting for a Financial Services Administrator to join our client, a bank. We are offering an initial 11 months contract starting end of March with an excellent day rate of 130 a day employed via an Umbrella company.
About the role:
We are seeking a highly organised and detail focused Administrator to support the effective handling and maintenance of customer cases, account updates, and business critical correspondence. The ideal candidate will demonstrate accuracy, efficiency, and strong adherence to process while managing a variety of administrative tasks within strict timelines.
- Case Management & Workflow Support
- Manually review cases to ensure they are assigned to the correct workflow step.
- Add or remove blocks on customer accounts in line with internal instructions.
- Add clear, concise customer notes to cases to maintain accurate records.
- Upload relevant customer documents to cases, ensuring correct categorisation and version control.
- Create system alerts where necessary to flag required actions, changes, or upcoming deadlines.
- Customer Correspondence
- Validate customer contact details with a high standard of accuracy prior to issuing any communication.
- Prepare, send, and track standard letters and emails using approved templates.
- Ensure all correspondence is issued within strict timelines and in line with trigger points defined by policy.
- Maintain a complete and accurate audit trail documenting when and how communications were sent.
- Account & Business Detail Maintenance
- Process changes to a business name or registered address, ensuring full compliance with internal checks.
- Add or remove individuals from business accounts as requested and verified.
- Update signing instructions in line with authorised requests and relevant documentation.
- Compliance & Process Adherence
- Follow internal policies, procedures, and process guidance when completing all tasks.
- Maintain accuracy and consistency across all administrative activities to support audit requirements and operational efficiency.
About you:
- Strong attention to detail with the ability to identify inaccuracies and ensure data integrity.
- Excellent organisational skills and the ability to manage multiple tasks simultaneously.
- Confident communicator with clear written and verbal communication skills.
- Ability to work within defined timelines while maintaining a high standard of accuracy.
- Comfortable working with internal systems, workflows, and document management tools.
Additional Information:
- Location: Remote working
- Duration: 11 months
- Day Rate: 130, to Umbrella company
Are you ready to join the team? Click on the link to apply!
Administrators employer: BDO LLP
Contact Detail:
BDO LLP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrators
✨Tip Number 1
Network like a pro! Reach out to your connections in the financial services sector and let them know you're on the lookout for admin roles. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for virtual interviews by practising common questions related to administration and compliance. Make sure you can showcase your attention to detail and organisational skills, as these are key for the role. We recommend doing mock interviews with friends or using online resources.
✨Tip Number 3
When applying, tailor your approach! Highlight your experience with case management and workflow support in your conversations. This will show potential employers that you understand the specific needs of the role and can hit the ground running.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email reiterating your interest in the position can leave a lasting impression. Plus, it shows your commitment to the role and helps keep you top of mind for the hiring team.
We think you need these skills to ace Administrators
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Financial Services Administrator. Highlight your organisational skills and attention to detail, as these are key for managing customer cases and maintaining accurate records.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this remote role. Mention your experience with compliance and process adherence, and how you can contribute to the team.
Showcase Your Communication Skills: Since clear communication is crucial in this role, make sure to demonstrate your written communication skills in your application. Use concise language and ensure there are no typos or errors—accuracy is key!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you one step closer to joining our team!
How to prepare for a job interview at BDO LLP
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the job description. Familiarise yourself with the key responsibilities like case management and customer correspondence. This will help you demonstrate how your skills align with what they’re looking for.
✨Showcase Your Attention to Detail
Since this role requires a strong focus on accuracy, prepare examples from your past experiences where you successfully managed details. Be ready to discuss how you ensure data integrity and maintain compliance with processes.
✨Practice Clear Communication
As a Financial Services Administrator, you'll need to communicate effectively. Practice articulating your thoughts clearly and concisely. You might even want to prepare a few standard responses to common questions about your communication style and experience.
✨Demonstrate Organisational Skills
Be prepared to discuss how you manage multiple tasks and meet deadlines. Share specific strategies or tools you use to stay organised, especially in a remote working environment. This will show that you can handle the demands of the role efficiently.