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For Companies At a Glance
- Tasks: Lead a team, manage payroll processes, and ensure client satisfaction.
- Company: Dynamic payroll service provider focused on client excellence.
- Benefits: Competitive salary, career growth, and a supportive work environment.
- Why this job: Join a team that values innovation and client relationships while driving business success.
- Qualifications: 5+ years in payroll, leadership experience, and strong communication skills.
- Other info: Opportunity to coach and develop talent in a collaborative setting.
The predicted salary is between 36000 - 60000 £ per year.
Responsibilities
- Lead and manage a team of professional staff.
- Provide excellent client service and ensure deliverables timelines are met.
- Responsible for billings, fee negotiations and recovery for each client engagement.
- Review payroll, related forms as well as year-end remuneration returns for a portfolio of clients.
- Review current process flow for improvements and assist in the implementation of recommendations.
- Build strategic client relationships with existing/potential clients to generate a pipeline of leads.
- Drive business development and new business growth.
- Ensure compliance to SOPs and regulatory updates.
- Execute client service excellence at all times.
- Monitor credit control, regular review, responsible for debts collection and work with Finance to manage doubtful debts.
- Coach team members to set standard client communication protocol, e.g., all communication with clients are supported by emails, document agreed action steps, responsibilities and deadlines.
- Evaluate direct reports and review overall employees' performance appraisal during the annual review exercise for Singapore.
Requirements
- Business Degree or diploma.
- Minimum 5 years of payroll experience in a service provider environment is required.
- Experienced in leading and managing at least 3 – 5 team members.
- Preferably with Prosoft and/or other payroll software experience.
- Strong spreadsheet skills (Excel) and good knowledge of Word.
- Ability to work independently and as a team.
- Strong problem-solving skills.
- Strong written and verbal communication skills.
- Excellent organizational skills.
- Client service oriented and able to interact with clients at ease.
- Able to work in harmony with co-workers.
- Drive for results.
- Determination and persistence.
Payroll Assistant Manager / Manager employer: BDO CORPORATE SERVICES PTE. LTD.
Contact Detail:
BDO CORPORATE SERVICES PTE. LTD. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Payroll Assistant Manager / Manager
✨Tip Number 1
Networking is key! Get out there and connect with professionals in the payroll industry. Attend events, join online forums, or even reach out on LinkedIn. You never know who might have a lead on your next opportunity!
✨Tip Number 2
Prepare for interviews by practising common questions related to payroll management. Think about how you can showcase your experience in leading teams and improving processes. We want you to shine when it’s your turn to impress!
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
✨Tip Number 4
Check out our website for job openings that match your skills. Applying directly through us not only streamlines the process but also shows your interest in being part of our team. Let’s get you that dream job!
We think you need these skills to ace Payroll Assistant Manager / Manager
Some tips for your application 🫡
Show Off Your Experience: When you're writing your application, make sure to highlight your payroll experience. We want to see how your background aligns with the role, so don’t hold back on those details!
Tailor Your Application: Take a moment to customise your application for us. Mention specific responsibilities from the job description that excite you and how you can contribute to our team. It shows you’ve done your homework!
Be Clear and Concise: We appreciate clarity! Keep your writing straightforward and to the point. Use bullet points if it helps, especially when listing your skills or achievements. We want to see your strengths shine through!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at BDO CORPORATE SERVICES PTE. LTD.
✨Know Your Numbers
As a Payroll Assistant Manager, you'll need to demonstrate your strong spreadsheet skills. Brush up on Excel functions and be ready to discuss how you've used them in past roles. Maybe even prepare a few examples of how you improved processes or solved problems using data.
✨Showcase Your Leadership Skills
Since this role involves leading a team, think about specific instances where you've successfully managed a team. Be prepared to share how you coached team members, set communication protocols, and handled performance appraisals. This will show that you're not just a manager, but a leader.
✨Client Service is Key
This position requires excellent client service skills. Prepare to discuss how you've built strategic relationships with clients in the past. Think of examples where you went above and beyond to meet client needs or resolve issues, as this will highlight your client-oriented mindset.
✨Stay Updated on Compliance
Compliance is crucial in payroll management. Familiarise yourself with the latest regulatory updates and SOPs relevant to the industry. During the interview, mention how you ensure compliance in your current role and any improvements you've implemented to stay ahead of changes.
