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- Tasks: Lead a team, manage payroll processes, and ensure client satisfaction.
- Company: Dynamic payroll service provider focused on client excellence.
- Benefits: Competitive salary, career growth, and a supportive work environment.
- Why this job: Join a team that values innovation and client relationships while driving business success.
- Qualifications: 5+ years in payroll, leadership experience, and strong communication skills.
- Other info: Opportunity to coach and develop talent in a collaborative setting.
The predicted salary is between 36000 - 60000 £ per year.
Responsibilities
- Lead and manage a team of professional staff.
- Provide excellent client service and ensure deliverables timelines are met.
- Responsible for billings, fee negotiations and recovery for each client engagement.
- Review payroll, related forms as well as year-end remuneration returns for a portfolio of clients.
- Review current process flow for improvements and assist in the implementation of recommendations.
- Build strategic client relationships with existing/potential clients to generate a pipeline of leads.
- Drive business development and new business growth.
- Ensure compliance to SOPs and regulatory updates.
- Execute client service excellence at all times.
- Monitor credit control, regular review, responsible for debts collection and work with Finance to manage doubtful debts.
- Coach team members to set standard client communication protocol e.g. all communication with clients are supported by emails, document agreed action steps, responsibilities and deadlines.
- Evaluate direct reports and review overall employees' performance appraisal during the annual review exercise for Singapore.
Requirements
- Business Degree or diploma.
- Minimum 5 years of payroll experience in a service provider environment is required.
- Experienced in leading and managing at least 3 – 5 team members.
- Preferably with Prosoft and/or other payroll software experience.
- Strong spreadsheet skills (Excel) and good knowledge of Word.
- Ability to work independently and as a team.
- Strong problem-solving skills.
- Strong written and verbal communication skills.
- Excellent organizational skills.
- Client service oriented and able to interact with clients at ease.
- Able to work in harmony with co-workers.
- Drive for results.
- Determination and persistence.
Payroll Assistant Manager / Manager in London employer: BDO CORPORATE SERVICES PTE. LTD.
Contact Detail:
BDO CORPORATE SERVICES PTE. LTD. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Payroll Assistant Manager / Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the payroll industry and let them know you're on the hunt for a new role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to payroll management. We recommend role-playing with a friend or using online resources to get comfortable discussing your experience and how it aligns with the job description.
✨Tip Number 3
Showcase your skills! Bring along examples of your work, like reports or process improvements you've implemented. This will help demonstrate your expertise and give potential employers a taste of what you can bring to their team.
✨Tip Number 4
Don't forget to follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Plus, it shows your enthusiasm for the role and your commitment to client service excellence.
We think you need these skills to ace Payroll Assistant Manager / Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the job description. Highlight your payroll experience and any leadership roles you've had, as we want to see how you can lead our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Payroll Assistant Manager role. Share specific examples of how you've driven business growth or improved processes in your previous roles.
Showcase Your Client Service Skills: Since client service excellence is key for us, make sure to include examples of how you've built strong relationships with clients. We love to see how you've gone above and beyond to meet their needs!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process!
How to prepare for a job interview at BDO CORPORATE SERVICES PTE. LTD.
✨Know Your Numbers
As a Payroll Assistant Manager, you'll need to demonstrate your expertise in payroll processes. Brush up on key metrics and figures related to payroll management, such as compliance rates and turnaround times. Being able to discuss these confidently will show that you’re not just familiar with the numbers but can also drive results.
✨Showcase Your Leadership Skills
Since this role involves managing a team, be prepared to share examples of how you've successfully led others. Think about specific situations where you coached team members or improved team performance. Highlighting your leadership style and how it aligns with the company's values will make a strong impression.
✨Client Service Excellence
This position requires a strong focus on client service. Prepare to discuss how you've built strategic relationships with clients in the past. Share stories that illustrate your ability to meet deadlines, negotiate fees, and ensure client satisfaction. This will show that you understand the importance of client relationships in driving business growth.
✨Process Improvement Mindset
The job description mentions reviewing current processes for improvements. Come ready with ideas or examples of how you've identified inefficiencies in previous roles and implemented changes. This demonstrates your proactive approach and problem-solving skills, which are crucial for success in this role.
