At a Glance
- Tasks: Help clients navigate personal debt solutions with empathy and expertise.
- Company: Join BDO, a people-first firm recognised as one of Canada’s Top 100 Employers.
- Benefits: Competitive salary, comprehensive benefits, flexible time off, and wellness reimbursements.
- Other info: Engage in community initiatives and enjoy a collaborative workplace that values your ideas.
- Why this job: Make a real difference in people's lives while growing your career in a supportive environment.
- Qualifications: 2+ years in customer service or financial services; strong communication and teamwork skills.
The predicted salary is between 77000 - 77000 £ per year.
Putting people first, every day. BDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award-winning environment that fosters a people-first culture with a high priority on your personal and professional growth.
Your Opportunity
Our London office is seeking an Insolvency Advisor to join the Personal Debt Solution team. This is a replacement role, and this position entails maintaining an in-office presence by completing the following duties:
- Perform initial consultations to assess the debtor’s situation and recommend appropriate options; training will be provided.
- Assist debtors and creditors, both in person and by telephone, as it relates to bankruptcies and proposals.
- Review interview forms, and prepare files/documents for client signing.
- Community outreach, business development, presentations, and use of social media to promote personal debt solutions offerings.
How do we define success for your role?
- You demonstrate BDO's core values through all aspects of your work: Integrity, Respect, and Collaboration.
- You understand your client’s needs, challenges, and opportunities; clients describe you as positive, professional, and empathetic.
- You identify, recommend, and are focused on effective service delivery to your clients.
- You share in an inclusive and engaging work environment that develops, retains & attracts talent.
- You actively participate in the adoption of digital tools and strategies to drive an innovative workplace.
- You grow your expertise through learning and professional development.
Your experience and education:
- 2 years or more in Customer Service, financial services insolvency, banking, credit counselling, or other relevant area.
- Great interpersonal skills with the ability to collaborate with team members, debtors, and creditors.
- Demonstrated ability to communicate effectively in various situations.
- Strong attention to detail in a fast-paced environment.
- Takes personal ownership and responsibility for the quality and timeliness of work.
- Proficient in Microsoft Outlook, Word & Excel.
- Excellent time management and organizational skills.
- A team player who can also work independently.
- Previous insolvency experience (asset but not required).
- Available to work one evening shift a week until 7:30pm.
The expected range of compensation for this role is $45,000 to $77,000 annually.
Why BDO?
Our people-first approach to talent has earned us a spot among Canada’s Top 100 Employers for 2026. This recognition is a milestone we’re thrilled to add to our collection of awards for both experienced and student talent experiences. At BDO, our people experience is guided by three core pillars—Do work with genuine care, Do what matters with purpose, and Do what’s next - shaping how we support our people, serve our clients, and grow together.
Our firm is committed to providing an environment where you can be successful in the following ways:
- We enable you to engage with how we change and evolve, being a key contributor to the success and growth of BDO in Canada.
- We help you become a better professional within our services, industries, and markets with extensive opportunities for learning and development.
- We support your achievement of personal goals outside of the office and making an impact on your community.
- We foster a collaborative, inclusive environment where your ideas are valued, and you can do your best work with genuine care and purpose.
- We encourage innovation and forward thinking, empowering you to embrace what’s next and help shape the future of our firm.
Giving back adds up: Where company meets community. BDO is actively involved in our communities by supporting local charity initiatives. We support staff with local and national events where you will be given the opportunity to contribute to your community.
Total rewards that matter: We pay for performance with competitive total cash compensation that recognizes and rewards your contribution. We provide comprehensive benefits from day one, and a flexible personal time off policy. We’re committed to supporting your overall wellbeing and provide reimbursement for wellness initiatives that fit your lifestyle.
Everyone counts: We are committed to creating a workplace where employees can participate fully, contribute meaningfully and succeed without barriers. We are dedicated to fostering a workplace defined by respect, fairness, and a true sense of belonging for everyone. We recognize and celebrate the unique experiences, identities, and perspectives that each of us bring – and that these experiences strengthen how we work together. Our commitment extends to ensuring that our application process is both inclusive and accessible. If you require accommodation to complete the application process, please contact us.
Flexibility: All BDO personnel are expected to spend some of their time working in the office, at the client site, and virtually unless accommodations or alternative work arrangements are in place. Our model is a blended approach designed to support the flexible needs of our people, the firm and our clients. It’s about creating work experiences that meet everyone’s needs and providing flexibility to adjust when, where and how we work to meet the expectations of our role.
Code of Conduct: Our Code of Conduct sets clear standards for how we conduct business. It reflects our shared values and commitments and includes guiding principles to help us make ethical decisions and maintain trust with each other, our clients, and the public.
BDO may use artificial intelligence enabled tools to support certain aspects of the recruitment process. While these tools assist our teams, our use of AI does not replace human decision making, and all employment-related outcomes are made by BDO personnel.
Insolvency Advisor, Personal Debt Solutions employer: BDO Canada
At BDO, we pride ourselves on being a people-first employer, offering an award-winning work environment in our London office that prioritises personal and professional growth. Our commitment to employee development is matched by our inclusive culture, where your ideas are valued, and you can make a meaningful impact in the community. With competitive compensation, comprehensive benefits, and a flexible work model, BDO is dedicated to supporting your overall wellbeing and career aspirations.
StudySmarter Expert Advice🤫
We think this is how you could land Insolvency Advisor, Personal Debt Solutions
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like BDO Canada. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Insolvency Advisor, Personal Debt Solutions
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to BDO Canada.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on BDO Canada's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at BDO Canada
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with BDO Canada.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at BDO Canada will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former BDO Canada employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
