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- Tasks: Lead a dynamic team, manage payroll processes, and ensure top-notch client service.
- Company: Join a leading payroll service provider with a focus on excellence.
- Benefits: Competitive salary, career growth opportunities, and a supportive work environment.
- Why this job: Make a real impact by driving business growth and enhancing client relationships.
- Qualifications: 5+ years in payroll, strong leadership skills, and proficiency in Excel.
- Other info: Collaborative culture with a focus on professional development and results.
The predicted salary is between 36000 - 60000 £ per year.
Responsibilities
- Lead and manage a team of professional staff.
- Provide excellent client service and ensure deliverables timelines are met.
- Responsible for billings, fee negotiations and recovery for each client engagement.
- Review payroll, related forms as well as year-end remuneration returns for a portfolio of clients.
- Review current process flow for improvements and assist in the implementation of recommendations.
- Build strategic client relationships with existing/potential clients to generate a pipeline of leads.
- Drive business development and new business growth.
- Ensure compliance to SOPs and regulatory updates.
- Execute client service excellence at all times.
- Monitor credit control, regular review, responsible for debts collection and work with Finance to manage doubtful debts.
- Coach team members to set standard client communication protocol, e.g., all communication with clients are supported by emails, document agreed action steps, responsibilities and deadlines.
- Evaluate direct reports and review overall employees' performance appraisal during the annual review exercise for Singapore.
Requirements
- Business Degree or diploma.
- Minimum 5 years of payroll experience in a service provider environment is required.
- Experienced in leading and managing at least 3 – 5 team members.
- Preferably with Prosoft and/or other payroll software experience.
- Strong spreadsheet skills (Excel) and good knowledge of Word.
- Ability to work independently and as a team.
- Strong problem-solving skills.
- Strong written and verbal communication skills.
- Excellent organizational skills.
- Client service oriented and able to interact with clients at ease.
- Able to work in harmony with co-workers.
- Drive for results.
- Determination and persistence.
Payroll Assistant Manager / Manager employer: BDO BUSINESS SERVICES & OUTSOURCING PTE. LTD.
Contact Detail:
BDO BUSINESS SERVICES & OUTSOURCING PTE. LTD. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Payroll Assistant Manager / Manager
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Payroll Assistant Manager role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. We want you to shine, so practice common interview questions and think about how your experience aligns with their needs. Show them you’re not just another candidate!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can set you apart from the competition. Remind them of your enthusiasm for the role and why you’d be a great fit for their team.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you. Plus, it shows you’re serious about joining our team and makes it easier for us to find your application.
We think you need these skills to ace Payroll Assistant Manager / Manager
Some tips for your application 🫡
Show Off Your Experience: When you're writing your application, make sure to highlight your payroll experience. We want to see how your background aligns with the role, so don’t hold back on those details!
Tailor Your Application: Take a moment to customise your application for us. Mention specific skills from the job description, like your experience with Prosoft or your strong Excel skills. It shows you’ve done your homework and are genuinely interested.
Be Clear and Concise: We appreciate clarity! Keep your application straightforward and to the point. Use bullet points if it helps, and make sure your communication skills shine through in your writing.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at BDO BUSINESS SERVICES & OUTSOURCING PTE. LTD.
✨Know Your Numbers
As a Payroll Assistant Manager, you'll need to demonstrate your strong spreadsheet skills. Brush up on Excel functions and be ready to discuss how you've used them in past roles. Maybe even prepare a few examples of how you improved processes or solved problems using data.
✨Showcase Your Leadership Skills
Since this role involves leading a team, think about specific instances where you've successfully managed a team. Be prepared to share how you coached team members, set communication protocols, and handled performance appraisals. This will show your potential employer that you're ready to take charge.
✨Client Service is Key
This position requires excellent client service skills. Prepare to discuss how you've built strategic relationships with clients in the past. Think of examples where you went above and beyond to meet client needs or resolve issues, as this will highlight your client-oriented mindset.
✨Stay Updated on Compliance
Make sure you're familiar with current SOPs and regulatory updates related to payroll. Being able to discuss recent changes in legislation or compliance requirements will show that you're proactive and knowledgeable, which is crucial for this role.
