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For Companies At a Glance
- Tasks: Oversee daily operations, manage support staff, and enhance service quality.
- Company: Join Cityplus Network Ltd, a dynamic player in the financial services sector.
- Benefits: Full-time role with opportunities for professional growth and development.
- Why this job: Make a real impact by improving business operations and client relations.
- Qualifications: Bachelor's degree in Business or related field; leadership skills required.
- Other info: Ideal for those passionate about efficiency and team management.
The predicted salary is between 36000 - 60000 £ per year.
Cityplus Network Ltd is looking for a Business Support Officer.
Job Purpose
The Business Support Officer will play a pivotal role in ensuring the efficient and effective operation of the organization's business support functions. The role is responsible for overseeing day-to-day operational activities, managing support staff, and delivering high-quality services to internal and external stakeholders. The post holder will also contribute to the financial, compliance, and risk management frameworks that underpin the company's success.
Key Responsibilities
- Operational Management
- Ensure the smooth daily operation of office functions, including administrative processes and facilities management.
- Develop and implement procedures to optimize efficiency across business operations.
- Manage, supervise, and support a team of administrative and support staff.
- Allocate work, set priorities, and monitor performance.
- Organize and deliver training to build team capacity and capability.
- Performance & Improvement
- Analyze performance metrics and operational data to identify trends, risks, and areas for improvement.
- Develop and implement solutions to improve efficiency, service quality, and customer satisfaction.
- Support financial processes including budgeting, procurement, and payroll administration.
- Oversee the management of company assets and maintain accurate inventory records.
- Customer & Client Relations
- Maintain and enhance relationships with internal teams, external service providers, and, where applicable, clients.
- Act as a key point of contact to ensure expectations are met and services continually improved.
- Reporting & Analytics
- Prepare regular and ad-hoc reports for senior management and stakeholders.
- Provide analytical insights and recommendations to support strategic decision-making.
- Compliance & Risk Management
- Ensure all operations comply with company policies, industry regulations, and legal requirements.
- Support the development and implementation of risk management strategies.
Educational Requirements
- Bachelor of Commerce (BCom)
- Bachelor of Business Administration (BBA) in Business Administration
- Bachelor's degree in Business Administration, Finance, Management, or a related discipline (or equivalent professional experience).
Skills Required: Computer Literacy
Experience Requirements
- At least 1 year(s)
Additional Requirements
- Proven experience in a business support, operations, or administrative management role, ideally within the financial services sector.
- Strong leadership and team management skills.
- Excellent organizational, analytical, and problem-solving abilities.
- Proficiency in using MS Office applications and business information systems.
- Must be able to understand and speak Hindi or Bangla language as applicant need to deal with Asian clients.
- Experience working within a financial institution.
- Professional certifications in business or financial management.
- Experience in process improvement methodologies.
Job Location: United Kingdom
Seniority level: Executive
Employment type: Full-time
Job function: Finance
Business Support Officer - For Cityplus Network Ltd - Job ID: 1420772 in London employer: Bdjobs.com
Contact Detail:
Bdjobs.com Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Officer - For Cityplus Network Ltd - Job ID: 1420772 in London
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or at industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Business Support Officer role.
✨Tip Number 2
Prepare for interviews by researching Cityplus Network Ltd thoroughly. Understand their operations and values so you can show how you’ll fit right in. We want you to shine and demonstrate that you’re the perfect match for their team!
✨Tip Number 3
Practice common interview questions related to operational management and team leadership. We suggest doing mock interviews with friends or using online resources to boost your confidence and refine your answers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for talented individuals like you to join our community.
We think you need these skills to ace Business Support Officer - For Cityplus Network Ltd - Job ID: 1420772 in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Business Support Officer role. Highlight your experience in operational management and team leadership, as these are key for us at Cityplus Network Ltd.
Showcase Relevant Skills: Don’t forget to showcase your computer literacy and proficiency in MS Office applications. We want to see how your skills can contribute to our business support functions!
Craft a Compelling Cover Letter: Your cover letter should tell us why you’re the perfect fit for this role. Share specific examples of how you've improved efficiency or managed teams in the past – we love a good story!
Apply Through Our Website: Finally, make sure to apply through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Bdjobs.com
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Business Support Officer. Familiarise yourself with operational management, performance improvement, and compliance aspects mentioned in the job description. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
Since this role involves managing a team, be prepared to discuss your leadership style and experiences. Think of specific examples where you've successfully led a team or improved processes. Highlighting your ability to motivate and support staff will resonate well with the interviewers.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you would handle specific situations, such as managing conflicts within your team or improving service quality. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easier for the interviewers to follow your thought process.
✨Demonstrate Your Analytical Skills
As the role requires analysing performance metrics and operational data, be ready to discuss your experience with data analysis. Bring examples of how you've used data to drive decisions or improve efficiency in previous roles. This will show that you can contribute to the company's success through informed decision-making.
