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- Tasks: Manage daily operations, support staff, and enhance service quality.
- Company: Join Cityplus Network Ltd, a leader in financial services.
- Benefits: Full-time role with competitive salary and growth opportunities.
- Why this job: Be a key player in improving business efficiency and client relations.
- Qualifications: Bachelor's degree in Business or related field; 1 year experience required.
- Other info: Dynamic work environment with a focus on team development.
The predicted salary is between 28800 - 48000 £ per year.
Cityplus Network Ltd is looking for a Business Support Officer. The Business Support Officer will play a pivotal role in ensuring the efficient and effective operation of the organization's business support functions. The role is responsible for overseeing day-to-day operational activities, managing support staff, and delivering high-quality services to internal and external stakeholders. The post holder will also contribute to the financial, compliance, and risk management frameworks that underpin the company’s success.
Key Responsibilities
- Operational Management
- Ensure the smooth daily operation of office functions, including administrative processes and facilities management.
- Develop and implement procedures to optimize efficiency across business operations.
- Manage, supervise, and support a team of administrative and support staff.
- Allocate work, set priorities, and monitor performance.
- Organize and deliver training to build team capacity and capability.
- Performance & Improvement
- Analyze performance metrics and operational data to identify trends, risks, and areas for improvement.
- Develop and implement solutions to improve efficiency, service quality, and customer satisfaction.
- Support financial processes including budgeting, procurement, and payroll administration.
- Oversee the management of company assets and maintain accurate inventory records.
- Customer & Client Relations
- Maintain and enhance relationships with internal teams, external service providers, and, where applicable, clients.
- Act as a key point of contact to ensure expectations are met and services continually improved.
- Reporting & Analytics
- Prepare regular and ad-hoc reports for senior management and stakeholders.
- Provide analytical insights and recommendations to support strategic decision-making.
- Compliance & Risk Management
- Ensure all operations comply with company policies, industry regulations, and legal requirements.
- Support the development and implementation of risk management strategies.
Educational Requirements
- Bachelor of Commerce (BCom)
- Bachelor of Business Administration (BBA) in Business Administration
- Bachelor’s degree in Business Administration, Finance, Management, or a related discipline (or equivalent professional experience).
Skills Required:
- Computer Literacy
Experience Requirements
- At least 1 year(s)
Additional Requirements
- Proven experience in a business support, operations, or administrative management role, ideally within the financial services sector.
- Strong leadership and team management skills.
- Excellent organizational, analytical, and problem-solving abilities.
- Proficiency in using MS Office applications and business information systems.
- Must be able to understand and speak Hindi or Bangla language as applicant need to deal with Asian clients.
- Experience working within a financial institution.
- Professional certifications in business or financial management.
- Experience in process improvement methodologies.
Job Location: United Kingdom
Seniority level: Executive
Employment type: Full-time
Job function: Finance
Business Support Officer - For Cityplus Network Ltd - Job ID: 1420772 in England employer: Bdjobs.com
Contact Detail:
Bdjobs.com Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Officer - For Cityplus Network Ltd - Job ID: 1420772 in England
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or at industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Business Support Officer role.
✨Tip Number 2
Prepare for interviews by researching Cityplus Network Ltd thoroughly. Understand their operations and values so you can show how you’ll fit right in. We want you to shine and demonstrate that you’re the perfect match for their team!
✨Tip Number 3
Practice common interview questions related to operational management and team leadership. We suggest doing mock interviews with friends or using online resources to boost your confidence and refine your answers.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. We believe that a little courtesy can make a big impression!
We think you need these skills to ace Business Support Officer - For Cityplus Network Ltd - Job ID: 1420772 in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Business Support Officer role. Highlight your experience in operational management and team leadership, as these are key for us at Cityplus Network Ltd.
Showcase Relevant Skills: Don’t forget to showcase your computer literacy and proficiency in MS Office applications. We want to see how your skills align with our needs, especially in financial processes and compliance.
Craft a Compelling Cover Letter: Your cover letter should tell us why you’re the perfect fit for this role. Share specific examples of how you've improved efficiency or managed teams in previous roles – we love a good success story!
Apply Through Our Website: For the best chance of success, apply directly through our website. This way, we can easily track your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Bdjobs.com
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Business Support Officer role. Familiarise yourself with the key responsibilities and how they align with your skills and experiences. This will help you articulate how you can contribute to the operational management and performance improvement aspects of the job.
✨Showcase Your Leadership Skills
Since the role involves managing a team, be prepared to discuss your leadership style and past experiences in team management. Think of specific examples where you've successfully allocated work, set priorities, or delivered training to enhance team capability. This will demonstrate your ability to lead effectively.
✨Prepare for Performance Metrics Questions
Expect questions about how you analyse performance metrics and implement improvements. Be ready to share examples of how you've identified trends or risks in previous roles and the solutions you developed to enhance efficiency and customer satisfaction. This shows your analytical mindset and problem-solving abilities.
✨Brush Up on Compliance Knowledge
As compliance is crucial in this role, review relevant regulations and company policies that may apply. Be prepared to discuss how you've ensured compliance in past positions and your understanding of risk management strategies. This will highlight your commitment to maintaining high standards in operations.
