At a Glance
- Tasks: Lead resource planning for Repairs and Maintenance, ensuring efficient service delivery.
- Company: Join BDHT, a people-focused organisation dedicated to excellent customer service.
- Benefits: Enjoy 32 days annual leave, flexible working, and a range of health and wellbeing perks.
- Other info: Dynamic team environment with opportunities for personal and professional growth.
- Why this job: Make a real impact by improving resident experiences and operational performance.
- Qualifications: Strong leadership skills and experience in repairs or housing management preferred.
The predicted salary is between 33075 - 40425 £ per year.
We have an excellent opportunity for a Repairs Planning Manager to lead resource planning across our Repairs and Maintenance service, helping drive operational performance, resident experience and efficient delivery across occupied and empty homes.
The role
Reporting to the Head of Repairs, you will maximise operative efficiency, improve repair scheduling and support high-quality service delivery from first contact through to completion. You will make sure vehicles are maintained and compliant, material supply chains are effective, and planning decisions support first-time fixes, void turnaround and productive use of resources. You’ll provide clear leadership and direction to Resource Planners, the Repairs Administrator and the Repairs Inspector, setting objectives, monitoring outcomes and coaching the team to deliver consistently strong performance. This is a key management role with responsibility for driving performance, improving service delivery, managing budgets and ensuring residents and internal teams receive timely, efficient and empathetic support.
About you
We are looking for a highly organised manager with strong operational grip, sound judgement and the confidence to lead a busy repairs planning function. You will bring excellent communication skills, good ICT capability, a commitment to inclusive customer service and the ability to use performance information to prioritise work and improve outcomes. Experience in a repairs environment, social housing or housing management systems would be beneficial, but we are most interested in candidates who can lead people, manage performance and deliver a responsive service. This post requires that the job holder is subject to a DBS check at a basic level.
What we can offer in return:
- 32 days annual leave plus bank holidays
- Holiday purchase scheme – buy up to an additional 5 days holiday per year
- Holiday buy back scheme – bdht will buy back up to 10 days holiday from staff
- Team budget every year to enjoy an afternoon out as a team
- Electric vehicle leasing scheme through Octopus Energy
- Pension scheme – defined contributions pension administered by the Social Housing Pension Scheme (SHPS)
- Life insurance is available to members of the pension scheme
- Employee Assistance Programme
- Mental Health First Aiders
- Healthcare Cash Back Scheme – Healthshield
- Retail discounts scheme
- Long Service Awards (given at 1 year, 5 years and in increments of 5 years following this)
- Reimbursement for professional subscription fees
- Corporate Sponsorship opportunities
- Reimbursement for HRT pre-paid certificates
- Reimbursement for annual flu jab
- Free parking and refreshments
- Monthly staff compliments raffle
- Wellbeing calendar of events throughout the year
bdht reserves the right to close vacancies before the stated closing date where the volume of applications is extremely high.
The Company
BDHT employs 170 people and is dedicated to providing excellent services to our customers by having excellent staff. We are very much a learning organisation. We have a major commitment to identifying transferable skills within our employees and creating opportunities for individuals to grow. BDHT is a people based organisation and our people are actively encouraged to 'bring their whole selves to work'. The things that are important to you become important to us too. We believe in our people, and actively support them based upon three core themes: ‘Look after yourself’, ‘Look after your colleagues’ and ‘Look after the business’. We are a great employer who pays fairly and has excellent terms and conditions. But above all we absolutely recognise that good performance is linked to happy staff, so we actively encourage fun and expect that it is part of the normal working day.
Our Values
- Integrity
- Transparent
- Inclusive
Our Benefits
- Pension Scheme
- 32 Days Annual Leave Plus Bank Holidays
- Employee Assistance Programme
- Agile Working
- Mental Health First Aiders
- Holiday Buy Back Scheme
- Healthcare Cash Back Scheme
- Free Parking
- Retail Discounts
- Free Refreshments
Repairs Planning Manager in Bromsgrove employer: BDHT / Bromsgrove District Housing Trust
BDHT is an exceptional employer that prioritises the well-being and development of its staff, offering a supportive work culture where employees are encouraged to bring their whole selves to work. With generous benefits such as 32 days of annual leave, a holiday purchase scheme, and a commitment to employee growth through training and development opportunities, BDHT fosters a positive environment that values integrity, transparency, and inclusivity. Located in a vibrant community, this role as a Customer Insight Officer allows you to make a meaningful impact while enjoying a fun and engaging workplace.
Contact Details:
BDHT / Bromsgrove District Housing Trust Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Repairs Planning Manager in Bromsgrove
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We think you need these skills to ace Repairs Planning Manager in Bromsgrove
Some tips for your application 🫡
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How to prepare for a job interview at BDHT / Bromsgrove District Housing Trust
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
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As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
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