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For Companies At a Glance
- Tasks: Lead and grow a high-performing retail broking division in insurance.
- Company: Join AIB Airsports Insurance Bureau, part of the BDH Group.
- Benefits: Competitive salary, bonus, private medical insurance, and generous holiday allowance.
- Why this job: Shape the future of a key division with significant growth potential.
- Qualifications: Proven leadership in retail broking and experience in personal/commercial vehicle insurance.
- Other info: Opportunity for career progression and involvement in exciting acquisitions.
The predicted salary is between 55000 - 75000 £ per year.
We are seeking a commercially driven Head of Retail Broking to lead AIB Airsports Insurance Bureau in Eastleigh, overseeing a portfolio across personal lines (home and motor) and commercial vehicle insurance.
This role offers a unique opportunity to take ownership of a high-performing retail broking division, drive volume growth within specialist markets, and play a critical role in shaping the future of the business following recent acquisition.
The Opportunity
AIB joined BDH Group in 2024 and represents a significant proportion of overall premium. With a strong foundation already in place, this role is focused on taking the business to the next level—driving growth, modernising operations, and identifying new opportunities across personal lines and commercial vehicle products.
You will report into our commercial director and work closely with senior stakeholders across BDH Group to deliver performance, complete key integration activity, and position the business for long-term success.
Key Responsibilities
- Drive Growth & Performance
- Lead the retail broking division to deliver new business growth across personal lines (home and motor) and commercial vehicle insurance.
- Maintain and improve performance across an established book while identifying new revenue opportunities, particularly within niche segments.
- Lead & Develop the Operation
- Oversee a multi-team structure including New Business, Renewals, Servicing, High Net Worth and Migration.
- Create a high-performance culture across a 40+ seat contact centre environment.
- Ensure strong delivery within an advised sales model across all product lines.
- Integration & Modernisation
- Lead the continued migration of Academy personal lines business into AIB.
- Identify opportunities to modernise processes, reducing manual activity and improving efficiency.
- Work across systems including CDL (with legacy OpenGI exposure beneficial).
- Niche Proposition Growth
- Strengthen and expand AIB’s position within specialist markets, including imported, kit and classic vehicles.
- Drive growth across both standard and niche personal lines, as well as commercial vehicle offerings.
- Stakeholder & Group Collaboration
- Work closely with Group functions including Finance, Compliance and Marketing.
- Identify and develop partnerships to support lead generation across personal and commercial lines.
- Contribute to wider Group initiatives including acquisitions and new ventures.
- Commercial & Financial Oversight
- Take ownership of performance metrics, book growth and profitability across all product lines.
- Deliver against agreed targets with a strong focus on sustainable growth.
What We’re Looking For
- Proven leadership experience within retail broking (insurance).
- Strong experience across personal lines and/or commercial vehicle insurance.
- Exposure to niche personal lines markets (e.g. specialist motor).
- Background in advised sales environments (essential).
- Commercially focused with a track record of delivering growth.
- Experience leading operational teams within a contact centre environment.
- Ability to drive change, modernisation and process improvement.
- Strong Stakeholder Management Skills Across Multiple Business Functions.
Why Join Us
- AIB represents a significant proportion of Group premium, making this a high-impact leadership role.
- Backed by significant investment, the business is focused on growth, acquisition and long-term value creation.
- Opportunity to shape and modernise a key division across personal and commercial lines.
- Progression potential into wider Group roles (e.g. SME, Corporate leadership).
- Exposure to acquisitions, partnerships and future MGA opportunities.
Our Values
Our Values Guide Everything We Do
- Leadership: Inspires and motivates teams to achieve excellence.
- Client Focus: Puts the client at the heart of decision-making.
- Integrity: Acts with honesty and professionalism.
- Innovation: Seeks new ways to improve and grow.
- Collaboration: Works effectively across teams and functions.
- Resilience: Maintains performance under pressure.
Our values sit at the heart of everything we do. If these resonate, this could be the role for you.
Benefits Offered
- 25 days’ holiday plus bank holidays, with the option to purchase additional days.
- Additional holiday based on length of service.
- Private medical insurance.
- Access to our Flex portal for benefits management.
- Employee Assistance Programme.
Retail Broking Growth Leader in Eastleigh employer: BDH Group
Contact Detail:
BDH Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Broking Growth Leader in Eastleigh
✨Tip Number 1
Network like a pro! Get out there and connect with people in the insurance industry, especially those involved in retail broking. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its recent developments. Since AIB is part of BDH Group, understanding their goals and how you can contribute to their growth will set you apart. Tailor your answers to show how your experience aligns with their vision.
✨Tip Number 3
Showcase your leadership skills! In your conversations, highlight specific examples of how you've driven growth and improved operations in previous roles. This is key for a position like the Retail Broking Growth Leader, so make sure your achievements shine through.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search. So, get that application in and let’s make things happen!
We think you need these skills to ace Retail Broking Growth Leader in Eastleigh
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Retail Broking Growth Leader. Highlight your leadership experience in retail broking and any specific achievements in personal lines or commercial vehicle insurance. We want to see how you can drive growth!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for AIB and how your values align with ours. Don’t forget to mention your experience in advised sales environments and your knack for modernising operations.
Showcase Your Achievements: When detailing your past roles, focus on quantifiable achievements. Did you lead a team that exceeded targets? Did you implement a process that improved efficiency? We love numbers and success stories that demonstrate your impact!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at BDH Group
✨Know Your Numbers
Before the interview, brush up on key performance metrics relevant to retail broking. Be ready to discuss how you've driven growth in previous roles, especially in personal lines and commercial vehicle insurance. This shows you understand the business and can contribute to their goals.
✨Showcase Leadership Skills
Prepare examples that highlight your leadership experience within a contact centre environment. Discuss how you've created high-performance cultures and led teams to success. This will demonstrate your capability to inspire and motivate others, aligning with their values.
✨Understand the Market
Research niche markets, particularly in personal lines and commercial vehicles. Be prepared to discuss trends and opportunities you've identified in these areas. This will show your proactive approach and ability to drive growth in specialist segments.
✨Engage with Stakeholders
Think about how you've collaborated with different business functions in the past. Prepare to share specific examples of how you've worked with finance, compliance, or marketing teams to achieve common goals. This will highlight your strong stakeholder management skills, which are crucial for this role.