At a Glance
- Tasks: Support global Account Managers in executing branded merchandise programs across multiple markets.
- Company: Join a dynamic team at BDA, a leader in branded merchandise solutions.
- Benefits: Flexible schedule, career growth opportunities, and a vibrant work culture.
- Other info: Work in Manchester with a mix of onsite and remote collaboration.
- Why this job: Be the backbone of international client success while developing your career in sales.
- Qualifications: Fluent in English and French with 2+ years in sales coordination or account management.
The predicted salary is between 30000 - 40000 € per year.
The Client Services Coordinator (CSC) plays a key role in supporting global Account Managers by ensuring seamless execution of branded merchandise programs across multiple markets. This position requires strong coordination, organization, and communication skills to manage product sourcing, quoting, order processing, and delivery tracking while meeting the unique needs of international clients.
CSC’s operate behind the scenes but have visibility into client needs, brand strategy, and service expectations. They collaborate closely with vendors, internal teams, and account managers to drive profitability, maintain high service levels, and deliver best‑in‑class branded merchandise solutions across BDA’s global operations. This role is ideal for detail‑oriented and highly creative professionals with experience in sales support, purchasing, merchandising, or account coordination who thrive in a fast‑paced, international business environment.
BDA is seeking candidates who are eager to develop their careers with us and have aspirations to transition into the sales team. This position offers a clear pathway for growth and advancement within our organization.
Location: This role is based in Manchester, UK and offers a flexible onsite schedule of 4 days per week, with 1 day remote. To be considered, you must live within commuting distance, as regular in‑person collaboration is a key part of the role.
Experience Requirements:
- 2+ years of experience in sales coordination, account management, or purchasing, preferably in BPO, e-commerce, retail, or merchandising industries.
- Fluent in both English and French, with strong verbal and written communication skills in each language.
- Experience in customer service, vendor negotiation, or procurement is a plus.
- Ability to communicate effectively with clients, vendors, and internal teams across different time zones and regions.
- Strong analytical and organizational skills with high attention to detail.
- Proficiency with industry tools, including Microsoft Suite (Excel, PowerPoint, Outlook, Teams), Salesforce, Oracle EBS, Smartsheet, Canva and other relevant tools is highly preferred.
- Proficient in creating reports and presentations.
- Project management skills – ability to handle multiple orders, deadlines, and priorities efficiently.
- Knowledge of branded merchandise, promotional products, or supply chain management is an advantage.
- Bachelor’s degree in business, Marketing, or a related field preferred but not required.
Client Service Coordinator (French & English speaking) employer: BDA, LLC
BDA is an exceptional employer that fosters a dynamic and collaborative work culture, ideal for detail-oriented professionals seeking to grow their careers in a fast-paced international environment. With a flexible onsite schedule and a clear pathway for advancement, employees benefit from ongoing development opportunities while working closely with global teams to deliver top-notch branded merchandise solutions. Located in Manchester, UK, BDA offers a vibrant workplace where creativity and coordination thrive, making it a rewarding place to build a meaningful career.
StudySmarter Expert Advice🤫
We think this is how you could land Client Service Coordinator (French & English speaking)
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or through industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Client Service Coordinator role.
✨Tip Number 2
Prepare for the interview by researching the company and its culture. We want you to show how your skills in sales coordination and account management align with their needs. Tailor your responses to highlight your experience in managing client expectations and delivering top-notch service.
✨Tip Number 3
Practice your communication skills in both English and French. Since this role requires bilingual abilities, we suggest doing mock interviews with friends or using language apps to boost your confidence and fluency.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for candidates who are eager to grow with us in the exciting world of branded merchandise.
We think you need these skills to ace Client Service Coordinator (French & English speaking)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Client Service Coordinator role. Highlight your coordination, organisation, and communication skills, as these are key to the position.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for this role. Share specific examples of your experience in sales support or account coordination, and how they relate to our needs at StudySmarter.
Showcase Your Language Skills:Since we're looking for someone fluent in both English and French, make sure to demonstrate your proficiency in both languages throughout your application. This could be in your CV, cover letter, or even in any additional documents you submit.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining the StudySmarter team!
How to prepare for a job interview at BDA, LLC
✨Know Your Stuff
Make sure you understand the role of a Client Service Coordinator inside out. Familiarise yourself with branded merchandise, product sourcing, and order processing. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Language Skills
Since this role requires fluency in both English and French, be prepared to demonstrate your language skills during the interview. Practice answering common interview questions in both languages to showcase your proficiency and comfort level.
✨Highlight Your Organisational Skills
This job is all about coordination and organisation. Be ready to share specific examples from your past experiences where you successfully managed multiple tasks or projects. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Ask Smart Questions
Prepare thoughtful questions to ask the interviewer about the company culture, team dynamics, and growth opportunities. This shows that you're not only interested in the role but also in how you can contribute to the company's success.
