Field Service Engineer Oxfordshire in Winnersh

As a result of the combination of the BD Biosciences and Diagnostic Solutions business with Waters Corporation (NYSE: WAT), by applying to this role, you will be applying for a position with Waters. Waters is a global leader in life sciences, dedicated to accelerating the benefits of pioneering science through analytical technologies, informatics, and service. With a focus on regulated, high-volume testing environments, Waters’ innovative portfolio harnesses deep scientific expertise across biology, chemistry, and physics.

Waters collaborates with analytical laboratories around the world to advance the release of effective, high-quality medicines, assure the safety of food and water, and drive better patient outcomes by detecting diseases earlier, managing routine infections, and combatting growing antibiotic resistance. Through a shared culture of relentless innovation, Waters’ passionate team of approximately 16,000 colleagues partner with customers to turn scientific challenges into breakthroughs that improve lives worldwide.

We have an exciting opportunity for a Field Service Engineer to join our Waters Advanced Diagnostics team, providing expert support across a variety of customer sites in the Oxfordshire area and surrounding counties. Ideally, you’ll be based within Oxfordshire or neighbouring counties, giving convenient access to key laboratory sites across the region. While your primary focus will be within this area, the role may occasionally require wider UK travel as well as some European travel to support broader service and project needs.

The Waters Advanced Diagnostics portfolio includes traditional microbiology systems, molecular diagnostic platforms, and advanced technologies used in the detection and management of infectious diseases. The range also covers cytology solutions for slide preparation and molecular testing for HPV.

Your role will include installation, commissioning, preventive maintenance, and corrective service activities across the Advanced Diagnostics portfolio.

• Commission and install instrumentation to agreed timescales and specifications.
• Perform preventive maintenance to planned schedules and quality standards.
• Independently complete corrective service actions while remaining fully compliant with manufacturer guidelines and company procedures.
• Deliver an exceptional customer experience through strong communication, technical ability, and commitment to rapid response and high system uptime.
• Produce accurate and timely service reports using an iPad-based application.
• Manage consignment and car stock effectively to ensure accuracy and availability.
• Build and maintain strong relationships with both internal and external stakeholders.

• Electro‑mechanical, electronic, or related engineering background.
• Strong diagnostic and fault‑finding skills.
• Confident communicator with excellent customer service skills.
• Adaptable approach and motivated to deliver effective solutions.
• Growth mindset and proactive attitude.
• Ability to thrive in a collaborative, service‑focused team.

Salary Range Information: £42,000.00 - £64,050.00 GBP Annual Salary range for the role: £42,000 to £58,000 + bonus + benefits.

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.