Senior Account Manager, MMS Pharmacy Automation Retail - UK&I

Senior Account Manager, MMS Pharmacy Automation Retail – UK&I

Job Description Summary

The Senior Account Manager is responsible for identifying, managing, and developing prioritised accounts in the retail pharmacy and MDS segment in order to position BD products as a strategic partner at various stakeholder levels to support the achievement of BD MMS sales and GP targets.

The Senior Account Manager is accountable for the development and effective execution of a multi-year (2 to 4 year) strategic growth and tactical execution plan for their accounts, managing the internal teams to maximise revenue and GP growth, and establishing strong customer relationships. They will work closely with the wider MMS sales team and marketing team to obtain required support and ensure the implementation and execution of the plan.

About BD

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our purpose, and it takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

BD is proud to be certified as a Top Employer 2025 in the United Kingdom, reflecting our commitment to creating an exceptional working environment.

A career at BD means learning and working alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth‑centered, and rewarding culture. You will have the opportunity to help shape the trajectory of BD while leaving a legacy at the same time.

We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow and thrive, and find satisfaction in doing your part to make the world a better place. Become a maker of possible with us!

Main Responsibilities

• Strategy and long‑term growth development plan for BD Rowa Retail portfolio as part of a wider PA (pharmacy automation) retail growth plan.
• Obtain buy‑in, active communication and engagement with internal and external stakeholder teams to ensure the co‑creation of value and effective implementation of BD Rowa Retail and PA Rowa systems.
• Strengthen network of key healthcare influencers regionally.
• Identify solutions which best meet customer needs through collaboration with wider teams.
• Negotiate solutions with Board‑level decision makers.
• Manage the BD Rowa Retail interface requirements.

Main Activities

• Prospect, develop and manage accounts to improve revenue and GP growth for BD Rowa Retail product and services portfolio.
• Serve as the key interface to hospital management and identify solutions with senior management based on the needs analysis, internally and externally.
• Guide solution development and coordinate project teams for solution implementation in the accounts, including the activation of the required internal resources (Marketing, Business Analytics, Technical Service, CCO, Clinical, etc.).
• Establish strong personal relationships with all relevant sponsors and power sponsors directly on site and via participation in relevant congresses and other customer conventions.
• Negotiate appropriate strategic deals which meet customer and BD MMS expectations.
• Oversee implementation of solutions and remain the focal point of contact for the ‘power sponsor’ in the account.

About You

• Extensive experience in a similar role, promoting high‑value equipment and experience with board‑level negotiations.
• Strong understanding of the national healthcare system, its reimbursement and influencing dynamics, and a plus for understanding the hospital landscape.
• Ability to understand and communicate effectively with individuals from a broad range of business and technical disciplines and influence these groups to achieve objectives, both externally and internally.
• Excellent business development skills and proven leadership skills to drive solutions.
• Ability to work effectively both as a member and leader of multi‑functional teams.
• Flexible with regard to travel.

Salary and Benefits

Salary range for the role: £65,000 – £75,000 + bonus + benefits.

Workplace

At BD, we prioritize on‑site collaboration because we believe it fosters creativity, innovation, and effective problem‑solving, which are essential in the fast‑paced healthcare industry. For most roles, we require a minimum of 4 days of in‑office presence per week. Remote or field‑based positions will have different workplace arrangements indicated in the job posting.

Equal Opportunity Employer

Becton, Dickinson and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally‑protected characteristics.

To learn more about BD visit: bd.com/careers