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- Tasks: Install and integrate medical devices while providing top-notch customer support.
- Company: Join BD, a leading global medical technology company dedicated to advancing health.
- Benefits: Competitive salary, bonuses, flexible work arrangements, and travel opportunities across the UK and Europe.
- Why this job: Make a real difference in healthcare by optimising systems for better patient outcomes.
- Qualifications: Background in IT or technical fields with project delivery experience.
- Other info: Dynamic role with extensive travel and opportunities for professional growth.
The predicted salary is between 32000 - 36000 £ per year.
As an Implementation Specialist, you will play a key role in delivering high-quality installation and integration of products and services. You will work closely with customers to ensure smooth implementation, training, and maintenance while applying your technical expertise to support and optimise their systems. This position offers flexibility regarding your location; you can be based anywhere in England and will be expected to travel around 80% of your time across the UK and sometimes other European countries, with occasional overnight stays. You can work remotely when you are not with customers.
BD is one of the largest global medical technology companies in the world. Advancing the world of health is our purpose. We foster a culture of inclusion, growth, and rewarding work as we help shape the trajectory of BD while contributing to better health outcomes.
We are the makers of possible. Our Medication Management Solutions (MMS) team uses technical capabilities to manage multiple systems and provide operational capabilities to ensure medications are available when and where needed, reducing inefficiency and waste for nursing and pharmacy teams.
Main Responsibilities- Install, configure and integrate hardware, software, and applications according to agreed project plans
- Conduct customer meetings and training sessions both on-site and remotely
- Coordinate project phases in collaboration with the Project Management Office, ensuring timely and accurate execution
- Provide technical support, troubleshooting, and preventive maintenance to customers in the assigned region
- Perform hardware and software repairs on customer sites when required
- Document and report technical activities and outcomes with precision and attention to detail
- Maintain awareness of change processes and adapt effectively to evolving customer and business needs
- Communicate technical information clearly, ensuring understanding among customers and colleagues
- Background in IT or technical disciplines, with hands-on experience in virtual platforms and networking systems
- Proven experience in project delivery using the System Development Life Cycle (SDLC)
- Skilled in creating and maintaining accurate technical project documentation
- Strong problem-solving ability with experience supporting proprietary and standard applications
- Capable of managing multiple priorities while maintaining a high standard of customer service
- Fluent in English; additional Scandinavian language skills are advantageous
- Holds a valid driving license
Salary range for this role: £40,000-£45,000 + bonus + benefits. We require on-site collaboration for most roles to foster creativity, innovation, and effective problem-solving in a fast-paced healthcare environment. Remote or field-based positions will have different workplace arrangements, which will be indicated in the job posting where applicable.
Implementation Specialist - Medical Devices in Plymouth employer: BD
Contact Detail:
BD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Implementation Specialist - Medical Devices in Plymouth
✨Tip Number 1
Network like a pro! Reach out to people in the medical tech field, especially those who work at BD or similar companies. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by practising common questions related to implementation and technical support. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your problem-solving skills during interviews. Share specific examples of how you've tackled challenges in past projects, especially in IT or technical roles. This will highlight your expertise and adaptability.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest job openings tailored to your skills and interests.
We think you need these skills to ace Implementation Specialist - Medical Devices in Plymouth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Implementation Specialist role. Highlight your technical skills and experience in project delivery, especially with medical devices or similar technologies. We want to see how your background aligns with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our mission at BD. Be sure to mention any relevant experience with customer training and support.
Showcase Your Problem-Solving Skills: In your application, don’t forget to highlight your problem-solving abilities. Share specific examples of how you've tackled challenges in previous roles, especially in technical environments. We love seeing how you think on your feet!
Apply Through Our Website: We encourage you to apply through our website for the best chance of success. It’s the easiest way for us to keep track of your application and ensure it gets the attention it deserves. Plus, we’re excited to see what you bring to the table!
How to prepare for a job interview at BD
✨Know Your Tech Inside Out
As an Implementation Specialist, you'll need to demonstrate your technical expertise. Brush up on the specific hardware and software you'll be working with, and be ready to discuss how you've successfully installed and integrated similar systems in the past.
✨Showcase Your Problem-Solving Skills
Prepare examples of challenges you've faced in previous roles and how you resolved them. This role requires strong problem-solving abilities, so highlight your experience in troubleshooting and maintaining systems to show you're the right fit.
✨Practice Clear Communication
You'll be communicating technical information to customers and colleagues, so practice explaining complex concepts in simple terms. Consider doing mock interviews with a friend to refine your communication style and ensure clarity.
✨Demonstrate Flexibility and Adaptability
With 80% travel expected, it's crucial to show that you're adaptable. Share experiences where you've successfully managed multiple priorities or adapted to changing circumstances, as this will resonate well with the interviewers.
