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- Tasks: Install and integrate medical devices while providing top-notch customer support.
- Company: Join BD, a leading global medical technology company making a difference in health.
- Benefits: Competitive salary, bonuses, flexible work arrangements, and travel opportunities across the UK and Europe.
- Why this job: Be part of a team that transforms healthcare with innovative technology and solutions.
- Qualifications: Background in IT or technical fields with project delivery experience.
- Other info: Enjoy a dynamic role with significant travel and remote work options.
The predicted salary is between 32400 - 49425 £ per year.
As an Implementation Specialist, you will play a key role in delivering high-quality installation and integration of products and services. You will work closely with customers to ensure smooth implementation, training, and maintenance while applying your technical expertise to support and optimise their systems. This position offers flexibility regarding your location; you can be based anywhere in England and will be expected to travel around 80% of your time across the UK and sometimes other European countries, with occasional overnight stays. You can work remotely when you are not with the customers.
We are the makers of possible. BD is one of the largest global medical technology companies in the world. Advancing the world of health is our purpose, and it takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our MedTech products—to turn dreams into possibilities.
Responsibilities- Install, configure and integrate hardware, software, and applications according to agreed project plans
- Conduct customer meetings and training sessions both on-site and remotely
- Coordinate project phases in collaboration with the Project Management Office, ensuring timely and accurate execution
- Provide technical support, troubleshooting, and preventive maintenance to customers in the assigned region
- Perform hardware and software repairs on customer sites when required
- Document and report technical activities and outcomes with precision and attention to detail
- Maintain awareness of change processes and adapt effectively to evolving customer and business needs
- Communicate technical information clearly, ensuring understanding among customers and colleagues
- Background in IT or technical disciplines, with hands-on experience in virtual platforms and networking systems
- Proven experience in project delivery using the System Development Life Cycle (SDLC)
- Skilled in creating and maintaining accurate technical project documentation
- Strong problem-solving ability with experience supporting proprietary and standard applications
- Capable of managing multiple priorities while maintaining a high standard of customer service
- Fluent in English; additional Scandinavian language skills are advantageous
- Holds a valid driving license
Salary range: £40,000-£45,000 + bonus + benefits. At BD, on-site collaboration is prioritized to foster creativity, innovation, and effective problem-solving in the fast-paced healthcare industry. For most roles, a minimum of 4 days in-office per week is required to maintain our culture of excellence, while also recognizing flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements indicated in the job posting.
Becton, Dickinson and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally-protected characteristics.
Primary Work Location: GBR Winnersh - Eskdale Road
Salary Range Information: £32,400.00 - £49,425.00 GBP Annual
Implementation Specialist - Medical Devices in Leeds employer: BD
Contact Detail:
BD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Implementation Specialist - Medical Devices in Leeds
✨Tip Number 1
Network like a pro! Reach out to your connections in the medical tech field and let them know you're on the hunt for an Implementation Specialist role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to project delivery and technical support. We recommend doing mock interviews with friends or using online platforms to get comfortable talking about your experience and skills.
✨Tip Number 3
Showcase your problem-solving skills! During interviews, share specific examples of how you've tackled challenges in past projects. This will demonstrate your ability to adapt and thrive in dynamic environments, which is key for an Implementation Specialist.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team at BD and contributing to advancing the world of health.
We think you need these skills to ace Implementation Specialist - Medical Devices in Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Implementation Specialist role. Highlight your technical skills and experience in project delivery, especially with medical devices or IT systems. We want to see how your background aligns with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills can help us deliver high-quality installations. Keep it engaging and relevant to the job description.
Showcase Your Problem-Solving Skills: In your application, don’t forget to mention specific examples of how you've tackled challenges in previous roles. We love candidates who can demonstrate their problem-solving abilities, especially in technical environments.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to keep track of your application and ensure it gets the attention it deserves!
How to prepare for a job interview at BD
✨Know Your Tech Inside Out
As an Implementation Specialist, you'll need to showcase your technical expertise. Brush up on the specific hardware and software you'll be working with, and be ready to discuss your hands-on experience with virtual platforms and networking systems. This will help you demonstrate your capability to handle the role effectively.
✨Master the Art of Communication
Since you'll be conducting customer meetings and training sessions, it's crucial to communicate technical information clearly. Practice explaining complex concepts in simple terms, and think of examples from your past experiences where you successfully trained or supported clients. This will show that you can bridge the gap between tech and user understanding.
✨Showcase Your Project Management Skills
Familiarise yourself with the System Development Life Cycle (SDLC) and be prepared to discuss how you've managed projects in the past. Highlight any experience coordinating project phases and ensuring timely execution. This will demonstrate your ability to keep things on track and deliver results.
✨Prepare for Problem-Solving Scenarios
Expect to face some problem-solving questions during your interview. Think of specific challenges you've encountered in previous roles and how you resolved them. Being able to articulate your thought process and the steps you took will show your potential employer that you're a proactive and resourceful candidate.
