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- Tasks: Deliver high-quality installation and integration of products while providing customer training and support.
- Company: Join BD, a leading global medical technology company dedicated to advancing health.
- Benefits: Competitive salary, bonus, flexible work arrangements, and opportunities for professional growth.
- Why this job: Make a real impact in healthcare by optimising systems and supporting customers across the UK.
- Qualifications: Background in IT with hands-on experience in virtual platforms and networking systems.
- Other info: Travel 80% of the time, with remote work options when not on-site.
The predicted salary is between 32400 - 49425 £ per year.
As an Implementation Specialist, you will play a key role in delivering high-quality installation and integration of products and services. You will work closely with customers to ensure smooth implementation, training, and maintenance while applying your technical expertise to support and optimise their systems. This position offers flexibility regarding your location; you can be based anywhere in England and will be expected to travel around 80% of your time across the UK and sometimes other European countries, with occasional overnight stays. You can work remotely when you are not with the customers.
Responsibilities:
- Install, configure and integrate hardware, software, and applications according to agreed project plans
- Conduct customer meetings and training sessions both on-site and remotely
- Coordinate project phases in collaboration with the Project Management Office, ensuring timely and accurate execution
- Provide technical support, troubleshooting, and preventive maintenance to customers in the assigned region
- Perform hardware and software repairs on customer sites when required
- Document and report technical activities and outcomes with precision and attention to detail
- Maintain awareness of change processes and adapt effectively to evolving customer and business needs
- Communicate technical information clearly, ensuring understanding among customers and colleagues
About You / Qualifications:
- Background in IT or technical disciplines, with hands-on experience in virtual platforms and networking systems
- Proven experience in project delivery using the System Development Life Cycle (SDLC)
- Skilled in creating and maintaining accurate technical project documentation
- Strong problem-solving ability with experience supporting proprietary and standard applications
- Capable of managing multiple priorities while maintaining a high standard of customer service
- Fluent in English; additional Scandinavian language skills are advantageous
- Holds a valid driving license
Salary range: £40,000-£45,000 + bonus + benefits
At BD, on-site collaboration is prioritized to foster creativity, innovation, and effective problem-solving in the fast-paced healthcare industry. For most roles, a minimum of 4 days in-office per week is required to maintain our culture of excellence, while also recognizing flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements indicated in the job posting.
Becton, Dickinson and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally-protected characteristics.
Primary Work Location: GBR Winnersh - Eskdale Road
Salary Range Information: £32,400.00 - £49,425.00 GBP Annual
Implementation Specialist employer: BD
Contact Detail:
BD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Implementation Specialist
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know that can help you land that Implementation Specialist role.
✨Tip Number 2
Prepare for those interviews by practising common questions related to project delivery and technical support. We recommend doing mock interviews with friends or using online platforms to get comfortable talking about your experience and skills. Confidence is key!
✨Tip Number 3
Showcase your problem-solving skills during interviews. Think of specific examples where you’ve tackled challenges in past projects. We want to see how you approach issues and ensure smooth implementations, so come ready with stories that highlight your expertise.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our company. Let’s make your dream job a reality together!
We think you need these skills to ace Implementation Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Implementation Specialist role. Highlight your IT background, project delivery experience, and any relevant technical skills. We want to see how your expertise aligns with what we do!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how you can contribute to our mission at BD. Keep it engaging and personal – we love to see your personality come through.
Showcase Your Problem-Solving Skills: In your application, don’t forget to mention specific examples of how you've tackled challenges in previous roles. We value strong problem-solving abilities, so let us know how you've made a difference in past projects!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at BD
✨Know Your Tech Inside Out
As an Implementation Specialist, you'll need to demonstrate your technical expertise. Brush up on the hardware and software relevant to the role, especially those related to installation and integration. Be ready to discuss your hands-on experience with virtual platforms and networking systems.
✨Showcase Your Project Management Skills
Familiarise yourself with the System Development Life Cycle (SDLC) and be prepared to share examples of how you've successfully delivered projects in the past. Highlight your ability to coordinate project phases and ensure timely execution, as this will be crucial for the role.
✨Communicate Clearly and Confidently
Since you'll be conducting customer meetings and training sessions, practice explaining technical concepts in simple terms. This will help you convey information effectively to both customers and colleagues, ensuring everyone is on the same page.
✨Prepare for Problem-Solving Scenarios
Expect to face some troubleshooting questions during your interview. Think of specific instances where you've resolved technical issues or provided support for applications. This will showcase your strong problem-solving abilities and your commitment to high-quality customer service.
