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- Tasks: Install and integrate medical devices while providing top-notch customer support.
- Company: Join BD, a leading global medical technology company making health advancements.
- Benefits: Competitive salary, bonuses, flexible work arrangements, and travel opportunities.
- Why this job: Make a real impact in healthcare while working with innovative technology.
- Qualifications: Background in IT or technical fields with project delivery experience.
- Other info: Travel across the UK and Europe, with remote work flexibility.
The predicted salary is between 32400 - 49425 £ per year.
As an Implementation Specialist, you will play a key role in delivering high-quality installation and integration of products and services. You will work closely with customers to ensure smooth implementation, training, and maintenance while applying your technical expertise to support and optimise their systems. This position offers flexibility regarding your location; you can be based anywhere in England and will be expected to travel around 80% of your time across the UK and sometimes other European countries, with occasional overnight stays. You can work remotely when you are not with the customers.
We are the makers of possible. BD is one of the largest global medical technology companies in the world. Advancing the world of health is our purpose, and it takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our MedTech products—to turn dreams into possibilities.
Responsibilities
- Install, configure and integrate hardware, software, and applications according to agreed project plans
- Conduct customer meetings and training sessions both on-site and remotely
- Coordinate project phases in collaboration with the Project Management Office, ensuring timely and accurate execution
- Provide technical support, troubleshooting, and preventive maintenance to customers in the assigned region
- Perform hardware and software repairs on customer sites when required
- Document and report technical activities and outcomes with precision and attention to detail
- Maintain awareness of change processes and adapt effectively to evolving customer and business needs
- Communicate technical information clearly, ensuring understanding among customers and colleagues
About You / Qualifications
- Background in IT or technical disciplines, with hands-on experience in virtual platforms and networking systems
- Proven experience in project delivery using the System Development Life Cycle (SDLC)
- Skilled in creating and maintaining accurate technical project documentation
- Strong problem-solving ability with experience supporting proprietary and standard applications
- Capable of managing multiple priorities while maintaining a high standard of customer service
- Fluent in English; additional Scandinavian language skills are advantageous
- Holds a valid driving license
Salary, Work Arrangements and Benefits
Salary range: £40,000-£45,000 + bonus + benefits. At BD, on-site collaboration is prioritized to foster creativity, innovation, and effective problem-solving in the fast-paced healthcare industry. For most roles, a minimum of 4 days in-office per week is required to maintain our culture of excellence, while also recognizing flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements indicated in the job posting.
Becton, Dickinson and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally-protected characteristics.
Location and Additional Details
Primary Work Location: GBR Winnersh - Eskdale Road. Salary Range Information: £32,400.00 - £49,425.00 GBP Annual.
Implementation Specialist - Medical Devices in Brighton employer: BD
Contact Detail:
BD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Implementation Specialist - Medical Devices in Brighton
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Understand their mission and values, and think about how your skills as an Implementation Specialist can help them achieve their goals.
✨Tip Number 3
Practice your technical explanations! As an Implementation Specialist, you'll need to communicate complex ideas clearly. Run through common scenarios and how you'd explain them to customers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Implementation Specialist - Medical Devices in Brighton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Implementation Specialist role. Highlight your IT background, project delivery experience, and any hands-on technical skills that align with what we're looking for. We want to see how your unique experiences make you a great fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about the role and how your skills can help us deliver high-quality installations. Be genuine and let your personality come through—this is your opportunity to connect with us.
Showcase Your Problem-Solving Skills: In your application, don’t forget to highlight specific examples of how you've tackled challenges in previous roles. We love seeing candidates who can think on their feet and provide solutions, especially in a fast-paced environment like ours.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details about the role and our company culture there!
How to prepare for a job interview at BD
✨Know Your Tech Inside Out
As an Implementation Specialist, you'll need to demonstrate your technical expertise. Brush up on the specific hardware and software you'll be working with, and be ready to discuss your hands-on experience with virtual platforms and networking systems. This will show that you can hit the ground running!
✨Master the Art of Communication
You'll be conducting customer meetings and training sessions, so practice explaining complex technical concepts in simple terms. Think about how you can ensure understanding among customers and colleagues alike. Role-playing with a friend can help you refine your communication skills.
✨Showcase Your Problem-Solving Skills
Prepare examples of past challenges you've faced in project delivery or technical support. Highlight your strong problem-solving ability and how you managed multiple priorities while maintaining excellent customer service. This will demonstrate your capability to adapt to evolving customer needs.
✨Get Familiar with the SDLC
Since proven experience in project delivery using the System Development Life Cycle (SDLC) is crucial, make sure you understand each phase of the process. Be ready to discuss how you've applied this knowledge in previous roles, as it will show your readiness for the responsibilities of the position.
