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- Tasks: Deliver high-quality installation and integration of medical technology products.
- Company: Join BD, a leading global medical technology company.
- Benefits: Competitive salary, bonuses, flexible work arrangements, and travel opportunities.
- Why this job: Make a real impact in healthcare while working with cutting-edge technology.
- Qualifications: Background in IT, project delivery experience, and strong problem-solving skills.
- Other info: Work remotely when not on-site, with excellent career growth potential.
The predicted salary is between 32400 - 49425 £ per year.
As an Implementation Specialist, you will play a key role in delivering high-quality installation and integration of products and services. You will work closely with customers to ensure smooth implementation, training, and maintenance while applying your technical expertise to support and optimise their systems. This position offers flexibility regarding your location; you can be based anywhere in England and will be expected to travel around 80% of your time across the UK and sometimes other European countries, with occasional overnight stays. You can work remotely when you are not with the customers.
Responsibilities
- Install, configure and integrate hardware, software, and applications according to agreed project plans
- Conduct customer meetings and training sessions both on-site and remotely
- Coordinate project phases in collaboration with the Project Management Office, ensuring timely and accurate execution
- Provide technical support, troubleshooting, and preventive maintenance to customers in the assigned region
- Perform hardware and software repairs on customer sites when required
- Document and report technical activities and outcomes with precision and attention to detail
- Maintain awareness of change processes and adapt effectively to evolving customer and business needs
- Communicate technical information clearly, ensuring understanding among customers and colleagues
About You / Qualifications
- Background in IT or technical disciplines, with hands-on experience in virtual platforms and networking systems
- Proven experience in project delivery using the System Development Life Cycle (SDLC)
- Skilled in creating and maintaining accurate technical project documentation
- Strong problem-solving ability with experience supporting proprietary and standard applications
- Capable of managing multiple priorities while maintaining a high standard of customer service
- Fluent in English; additional Scandinavian language skills are advantageous
- Holds a valid driving license
Salary, Work Arrangements and Benefits
Salary range: £40,000-£45,000 + bonus + benefits
At BD, on-site collaboration is prioritized to foster creativity, innovation, and effective problem-solving in the fast-paced healthcare industry. For most roles, a minimum of 4 days in-office per week is required to maintain our culture of excellence, while also recognizing flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements indicated in the job posting.
Becton, Dickinson and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally-protected characteristics.
Location and Additional Details
Primary Work Location: GBR Winnersh - Eskdale Road
Salary Range Information: £32,400.00 - £49,425.00 GBP Annual
Implementation Specialist in Birmingham employer: BD
Contact Detail:
BD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Implementation Specialist in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know that can land you that dream job.
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios related to implementation and technical support. We recommend doing mock interviews with friends or using online platforms to get comfortable with your responses.
✨Tip Number 3
Showcase your skills! Create a portfolio or a presentation that highlights your past projects and successes in IT and project delivery. This will give potential employers a clear picture of what you can bring to the table.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Implementation Specialist in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Implementation Specialist role. Highlight your IT background, project delivery experience, and any relevant technical skills. We want to see how your expertise aligns with what we do!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how you can contribute to our mission at BD. Keep it engaging and personal – we love to see your personality come through.
Showcase Your Problem-Solving Skills: In your application, don’t forget to mention specific examples of how you've tackled challenges in previous roles. We value strong problem-solving abilities, so let us know how you’ve made a difference in past projects!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s straightforward, and you’ll be able to keep track of your application status easily. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at BD
✨Know Your Tech Inside Out
As an Implementation Specialist, you'll need to demonstrate your technical expertise. Brush up on the hardware and software relevant to the role, and be ready to discuss your hands-on experience with virtual platforms and networking systems. This will show that you can hit the ground running.
✨Master the Art of Communication
You'll be conducting customer meetings and training sessions, so practice explaining complex technical concepts in simple terms. Think about how you can ensure understanding among customers and colleagues alike. Clear communication is key to successful implementation!
✨Showcase Your Problem-Solving Skills
Prepare examples of past challenges you've faced in project delivery and how you resolved them. Highlight your experience with the System Development Life Cycle (SDLC) and how you've managed multiple priorities while maintaining high customer service standards.
✨Be Ready for Travel Talk
Since this role involves a lot of travel, be prepared to discuss your flexibility and willingness to travel around 80% of the time. Share any previous experiences where you've successfully managed travel for work, and how you adapt to different environments and customer needs.
