At a Glance
- Tasks: Lead and manage Reactive Repairs and WIP teams to ensure high-quality service delivery.
- Company: BD Group, dedicated to positive change in local communities.
- Benefits: Competitive salary, private medical insurance, 26+ days leave, and career development opportunities.
- Other info: Join a supportive team with a focus on work-life balance and personal growth.
- Why this job: Make a real impact in the community while developing your leadership skills.
- Qualifications: Relevant trade qualifications and supervisory experience in construction or repairs.
The predicted salary is between 35000 - 45000 £ per year.
Technical Supervisor – New Opportunity!
BD Group is seeking an experienced and driven
Technical Supervisor to oversee our Reactive Repairs and WIP team.
This is a fantastic opportunity for a motivated individual with strong technical expertise, excellent communication skills, and a proactive approach to managing operatives and subcontractors in a fast-paced environment.
Key Responsibilities
- Oversee and manage the Reactive Repairs and WIP teams from first report through to completion.
- Supervise directly employed operatives and specialist subcontractors, ensuring high standards of workmanship and performance.
- Conduct site visits, pre- and post-inspections, and monitor works to ensure compliance with quality and safety standards.
- Ensure accurate raising, allocation, and completion of work orders, including chasing progress and managing invoicing processes.
- Liaise with scheduling teams to ensure job specifications and durations are accurate and fit for purpose.
- Monitor and report on contractor and operative performance against KPIs, budgets, and quality standards.
- Act as a key point of contact for residents and clients, resolving queries, issues, and complaints effectively.
- Attend and contribute to team meetings, subcontractor reviews, and stakeholder meetings (including occasional evenings or weekends).
- Deliver toolbox talks, conduct inductions, and support onboarding of new operatives and subcontractors.
- Support HR processes where required, including disciplinaries, grievances, and exit procedures.
- Ensure all activities comply with Health & Safety legislation and BD Group policies.
- Work collaboratively with internal teams, clients, and external stakeholders to deliver a high-quality service.
Qualifications, Skills & Experience
- Relevant trade qualification(s) within the repairs or construction sector.
- Proven experience in a supervisory role within social housing, construction, or responsive repairs.
- Strong technical knowledge, including experience diagnosing defects in domestic properties (ideally damp and mould).
- Experience managing subcontractors and directly employed labour.
- Knowledge of building industry Health & Safety requirements and compliance standards.
- Experience working with schedules of rates for maintenance or minor works.
- Strong IT skills, including Microsoft Office (Excel, Word, Outlook, Teams).
- Demonstrable project management and organisational skills.
- Good commercial awareness and understanding of budgets, cost control, and financial processes.
- Full UK driving licence and willingness to travel across the borough.
Skills & Abilities
- Excellent communication skills (written and verbal).
- Strong customer service and stakeholder management skills.
- Analytical mindset with the ability to interpret and use data effectively.
- Ability to work under pressure and manage competing priorities.
- Problem-solving approach with strong attention to detail.
- Ability to work independently as well as part of a team.
- Resilient, adaptable, and methodical in approach.
- Working Arrangements
- Working pattern: Full-time
- Flexibility required for occasional evening or weekend meetings
- Term: Fixed Term Contract (FTC)
- Location: Dagenham
- Travel required across the London Borough of Barking & Dagenham and surrounding areas
About Us
BD Group was created by the London Borough of Barking & Dagenham to deliver positive economic, environmental, and social change.
We provide a range of high-quality facilities and property services across London and the Southeast, with a strong focus on supporting local communities.
Our mission is to help people live, work, and grow by delivering safe, reliable, and customer-focused services aligned to local needs.
Benefits
In addition to a competitive salary, our benefits package includes
❤ Heart Hub rewards, perks & benefits platform ❤ Private Medical Insurance ❤ Group Life Assurance ❤ Pension Scheme ❤ 26+ days annual leave ❤ Family-friendly policies supporting work-life balance ❤ Health & wellbeing support, including Employee Assistance Programme (EAP) ❤ Career development and training opportunities ❤ Free on-site parking at our head office ❤ A supportive and collaborative team environment
To Apply
If you’re ready to take the next step in your career and play a key role in delivering high-quality repairs and maintenance services, click
‘Apply’ to submit your CV and outline your relevant skills and experience.
Trade Supervisor in London employer: BD Trading Partnership
BD Group is an exceptional employer, dedicated to fostering a supportive and collaborative work environment in Dagenham. With a strong focus on employee growth, we offer comprehensive benefits including private medical insurance, generous annual leave, and career development opportunities, all while making a positive impact in the local community. Join us to be part of a team that values your contributions and prioritises work-life balance.
