At a Glance
- Tasks: Coordinate and plan daily workloads for various projects, ensuring smooth service delivery.
- Company: Join a dynamic BD Management Services Team focused on excellence and customer satisfaction.
- Benefits: Enjoy perks like health support, paid holidays, and career development opportunities.
- Other info: Be part of a supportive team with a focus on work-life balance and wellbeing.
- Why this job: Make a real impact by improving service delivery and customer experiences.
- Qualifications: Strong organisational skills and experience in planning or customer service preferred.
The predicted salary is between 30000 - 40000 £ per year.
We’re looking for a highly organised and proactive Technical Planning Co-ordinator to join our BD Management Services Team. In this key role, you’ll support the smooth delivery of major works, minor works, responsive repairs, and compliance projects—ensuring our services meet the highest standards of professionalism and customer satisfaction.
What You’ll Be Doing
- Planning and coordinating daily workloads for operatives across multiple workstreams.
- Managing job workflows and maintaining accurate records, including statutory compliance documentation.
- Acting as a first point of contact for service delivery enquiries and complaints, helping to resolve issues quickly and professionally.
- Supporting resource planning and budget management in line with company policy.
- Monitoring performance and compliance, reporting progress and issues to managers.
- Using systems like Microsoft Office and Accuserv to streamline operations and reporting.
- Promoting health, safety, and wellbeing across all aspects of service delivery.
- Driving continuous improvement through performance data and customer feedback.
What We’re Looking For
- Experience in planning within a repairs, maintenance, or cyclical environment (preferred).
- Understanding of relevant legislation, including health and safety (preferred).
- Excellent planning and organisational skills, with the ability to manage multiple projects.
- Strong customer service and stakeholder engagement abilities.
- Confident communicator with a problem-solving mindset and commercial awareness.
- Proficient in Microsoft Office (Word, Excel, Outlook, Teams) and database systems.
How to Apply
This opportunity is to start as soon as possible so applications will be progressed on a rolling basis so if this sounds like the right opportunity for you, don’t delay! Click ‘Apply’ to submit your CV and application form demonstrating why you’re the perfect fit for this opportunity.
Benefits
- Heart Hub rewards, perks & benefits platform!
- Group Life Assurance
- Pension Scheme
- Paid Holidays
- Family Friendly Policies making work-life balance achievable
- Health & wellbeing support including an Employee Assistance Programme (EAP)
- Free on-site parking and access to park amenities
- On site café (with discounts available via our app)
- Career development and training
- A GREAT TEAM!
Technical Planning Coordinator in London employer: BD Trading Partnership
Join our dynamic BD Management Services Team as a Technical Planning Coordinator, where you'll play a crucial role in ensuring the seamless delivery of essential services. We pride ourselves on fostering a supportive work culture that prioritises employee wellbeing and professional growth, offering a comprehensive benefits package including health support, career development opportunities, and a vibrant team environment. Located in a facility with excellent amenities, including free parking and an on-site café, we are committed to creating a workplace that values work-life balance and continuous improvement.
