At a Glance
- Tasks: Lead a team to manage the legal disrepair process from start to finish.
- Company: Join a dynamic organisation focused on delivering excellent service.
- Benefits: Enjoy a competitive salary, private medical insurance, and family-friendly policies.
- Other info: Hybrid working options available with opportunities for professional development.
- Why this job: Make a real difference in the community while developing your leadership skills.
- Qualifications: GCSEs in Maths and English, plus trade qualifications and supervisory experience.
The predicted salary is between 40500 - 49500 £ per year.
An exciting opportunity has arisen for an experienced technical supervisor to work in a team with to manage the legal disrepair process from first report through to final invoicing.
Conforming to the organisations policies, procedures, regulatory codes, appropriate legislation and key performance indicators.
To oversee and monitor the performance of trade specific directly employed operatives and specialist sub-contractors including all applicable HR and H&S matters.
About the Role
You will work collaboratively with other team members to manage the legal disrepairs service from first report through to final invoicing.
You will be responsible for overseeing and monitoring the performance of trades operatives and specialist sub-contractors.
Responsibilities include
- Liaising with the works scheduling team and sub-contractors to ensure accuracy of job information, timely report submissions, suitable allocation of work, and invoicing.
- Carrying out pre and post inspections to ensure a good standard to work.
- Assisting the Service Delivery Manager (SDM) in managing the contractors to ensure excellent service delivery, continually looking for process improvements to improve efficiency, costs, and meet agreed targets.
- Supporting the SDM by providing data, reports and MI (e. g. for quality control and budgetary data).
- Stakeholder and people management: performance monitoring, attend monthly sub-contractor meetings, liaising with internal and external customers such as legal departments, client representatives, local authorities etc.
- Managing the day-to-day administration of the team.
- Attending client/stakeholder panels, consultations, and other meetings.
- Pro-actively engaging with and acting a point of contact for customers, ensuring all queries and complaints are resolved swiftly.
About You
- Maths and English Qualification (GCSE grade 9 – 4 /A – C) or equivalent.
- Trade specific qualification(s) in plumbing, carpentry, electrics, or a repairs sector common trade.
- Prior experience in a Supervisory role (ideally within a responsive repairs/minor works environment).
- Good IT skills (Microsoft Excel, Word, Power Point, Outlook, Teams).
- Analytical skills - an ability to understand data.
- Strong communication and interpersonal skills (written and verbal).
- Ability to communicate effectively at all levels and to a range of stakeholders.
- Personal resilience: ability to work under pressure and to meet deadlines.
- Leadership & people management skills.
- Commercial acumen and an appreciation for business cost efficiency.
- A solutions-based approach, positive ‘can do’ attitude, and the ability to motivate others.
- Strong customer focus and ability to use initiative.
- High attention to detail and accuracy.
- Prior management of specialist sub-contractors would be preferred.
- Knowledge of accuserv system advantageous.
- The role will involve travel to sites within and around the London Borough of Barking and Dagenham contract, as such a full clean UK driving licence is required.
- Salary
Benefits
In addition to an attractive salary, our benefits package includes
- Life Cover
- Pension scheme
- Private medical insurance
- Health & wellbeing support including an Employee Assistance Programme (EAP)
- CPD, training and development opportunities
- Family Friendly policies
- Annual Leave
- On-site café (at our office)
- Free on-site parking (office based).
- Working Arrangements
- Location: Head office, Dagenham, London/Essex. This is an office-based role with hybrid working options available.
- Full-time - 6 Month FTC
- To Apply
If you are keen to be considered for this opportunity to join a great team, please click 'apply' below to submit your CV and cover letter outlining your suitability.
Repairs Technical Supervisor in Dagenham employer: BD Trading Partnership
BD Group is an exceptional employer, offering a supportive work culture that prioritises employee wellbeing and professional growth. Located in Dagenham, we provide a range of benefits including private medical insurance, competitive salaries, and family-friendly policies, all aimed at fostering a healthy work-life balance. Join our dynamic team and contribute to meaningful community change while enjoying a collaborative environment and opportunities for career development.
StudySmarter Expert Advice🤫
We think this is how you could land Repairs Technical Supervisor in Dagenham
✨Join Construction Networks
Get yourself involved in local construction networks or industry events. They often have job boards, and networking can lead to unadvertised positions. Plus, it’s a great way to meet potential future colleagues!
✨Show Off Your Skills on Site
If you’ve done any hands-on work, whether it's through internships or personal projects, make sure you can showcase it. Consider volunteering for local construction projects or getting involved in community build days; it’s a solid way to demonstrate your skills and build connections.
✨Utilise Construction Job Sites
Don't just rely on the big job boards. Look at niche construction job sites—many companies prioritise these for full-time roles. Apply through these sites, but don’t forget to reach out directly to companies you admire, like BD Trading Partnership, to express your interest!
✨Tailor Your Application for Full-Time Roles
Make your application stand out by tailoring it specifically for full-time positions. Highlight how your previous projects align with the company's work. At StudySmarter, we encourage you to demonstrate your commitment and long-term interest in the industry when applying for roles like Repairs Technical Supervisor at BD Trading Partnership.
We think you need these skills to ace Repairs Technical Supervisor in Dagenham
Some tips for your application 🫡
Showcase Your Relevant Experience:In the construction industry, it's essential to highlight any hands-on experience you have. Whether it’s past projects you've worked on or specific roles you've held, make sure your CV emphasises your practical skills and contributions to construction sites.
Include Certifications and Qualifications:Don’t forget to list any certifications relevant to construction, like CSCS cards or other safety qualifications. These can really set you apart from other candidates and show that you’re serious about health and safety on-site.
Tailor Your Cover Letter to Construction:When writing your cover letter for a construction role, focus on your problem-solving capabilities and teamwork. Construction relies heavily on collaboration, so mention how you’ve worked successfully with others to complete projects on time and within budget.
Adapt Your CV Format to the Field:Ensure your CV is clear and easy to read, with sections dedicated to skills such as project management, technical abilities, and site supervision. Construction roles often require a blend of technical know-how and soft skills, so make sure both are highlighted effectively.
How to prepare for a job interview at BD Trading Partnership
✨Brush Up on Technical Knowledge
For a construction role, it's crucial we have a solid grasp of industry standards, safety protocols, and specific tools used on-site. Make sure you're familiar with relevant regulations and can talk confidently about them, as these often come up in interviews.
✨Showcase Your Projects
Since this is a full-time position, be ready to discuss any previous construction projects you've worked on. Bring a portfolio or have detailed descriptions that highlight your role, the challenges you faced, and how you overcame them—this’ll show you’re not just book-smart but also practically savvy.
✨Understand the Team Dynamics
Construction is all about teamwork, so prepare to discuss how you interact with different stakeholders like architects, engineers, and contractors. Maybe think of examples from past experiences to illustrate your ability to communicate and collaborate effectively.
✨Prepare for On-the-Spot Problem Solving
Be ready for some practical questions or scenarios where you'll need to demonstrate your problem-solving skills. Interviewers might present you with a hypothetical construction issue to solve, so practice articulating your thought process clearly and logically—this could really set you apart!
