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For Companies At a Glance
- Tasks: Plan and manage trades work for repairs and maintenance projects.
- Company: Join BD Group, a dynamic facilities services company making a positive impact.
- Benefits: Enjoy competitive salary, private medical insurance, and 26 days paid holiday.
- Other info: Great career development opportunities and a supportive work environment.
- Why this job: Be part of a team that delivers high-quality services and supports community growth.
- Qualifications: Maths and English qualifications, plus experience in scheduling repairs preferred.
The predicted salary is between 30000 - 30000 £ per year.
As a planner you will be responsible for planning in and updating the trades work for a range of planned and responsive repairs and maintenance operatives including, for example, Electricians, Carpenters, Plumbers, Plasterers, Bricklayers, Gas Engineers and labourers to ensure works are planned effectively and completed promptly and fully.
Duties
- Ensure allocation of work to the appropriate operative(s) is completed daily, whilst planning for future workloads in line with agreed targets.
- Assist the team with the effective planning of allocated workstreams (such as planned works, responsive repairs and compliance work streams), ensuring job completions are achieved within agreed targets and to required standards.
- Complete all related administration associated with a professional planning and technical service, ensure robust systems are in place to deliver all aspects of work and up to date and accurate information is maintained and readily available (including statutory and other compliance records).
- Ensure ‘no access’ and ‘follow on’ works procedures are managed and delivered in line with legal & regulatory requirements and best practice.
- Act as a first point of contact for any day-to-day enquiries and/or complaints received and assist in investigating and finding appropriate and timely resolutions.
- Deliver great customer care.
- Escalate any complex issues promptly.
- Assist Technical Supervisors and Service Delivery Managers with performance management information and continuous improvement of the service.
Qualifications & Experience
- Maths and English qualification.
- Prior experience of scheduling repairs / facilities / trades maintenance works.
- Understanding of legislation applicable to repairs, maintenance including health and safety, preferred.
- Excellent planning, organisation skills with the ability to manage multiple projects/tasks simultaneously.
- Able to prioritise varied workload.
- Pro-active and positive approach.
- Excellent customer service and stakeholder management skills.
- Great communications skills, ability to build positive working relationships with a range of clients, contractors and employees.
- Excellent problem-solving skills.
- Excellent commercial acumen.
- IT Literate with strong Microsoft Office suite skills (including Word, Excel, Outlook, Teams).
Working Arrangements
- Working pattern: Full time - 36 hours per week, Monday to Friday.
- Location: Dagenham. This is an office based role (3-4 days per week minimum).
Salary
Up to £30,000 per annum (DOE).
About Us
BD Group was created by the London Borough of Barking & Dagenham to create positive economic, environmental and social change. We are a facilities services company, providing a range of services for public and private sector clients currently across London and the Southeast, but with aspirations to broaden our geographies over time. Our mission is to help communities live, work and grow to fulfil their potential through the delivery of safe, high-quality services based on our unique understanding of local needs.
Benefits
- Heart Hub rewards, perks & benefits platform.
- Private Medical Insurance.
- Group Life Assurance.
- Competitive Salaries.
- Pension Scheme.
- Paid Holidays from 26 days.
- Family Friendly Policies making work-life balance achievable.
- Health & wellbeing support including an Employee Assistance Programme (EAP).
- Career development and training.
- Great offices & local amenities including our Lab Café.
- Free parking @ The Cube.
- Access to free mortgage advisor service.
- A GREAT TEAM!
To Apply
If you are keen to be considered for this opportunity to join our dynamic team, please click 'apply' below to submit your CV and outline relevant skills and experience via the application form. Please note: Applications will be reviewed on a rolling basis so if you are keen to be considered for this role, please apply as soon as possible and do not wait until the closing date.
Technical Planning Coordinator employer: BD Group
Contact Detail:
BD Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Planning Coordinator
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and understanding their values. Tailor your responses to show how your skills align with their mission. Remember, it’s all about demonstrating that you’re the perfect fit for their team!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to build your confidence. Focus on articulating your experience in planning and coordinating, as well as your problem-solving skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our fantastic team.
We think you need these skills to ace Technical Planning Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Technical Planning Coordinator role. Highlight your experience in scheduling repairs and maintenance works, as well as any relevant qualifications. We want to see how your skills match what we're looking for!
Show Off Your Skills: Don’t hold back on showcasing your planning and organisational skills! Mention specific examples where you've managed multiple projects or tasks simultaneously. This will help us see how you can handle the varied workload we have.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points if necessary to make it easy for us to read. We appreciate straightforward communication, especially when it comes to customer service and stakeholder management.
Apply Through Our Website: Remember to apply through our website! It’s the best way for us to receive your application and ensures you’re considered promptly. Don’t wait until the closing date; we review applications on a rolling basis!
How to prepare for a job interview at BD Group
✨Know Your Stuff
Make sure you brush up on your knowledge of scheduling repairs and maintenance works. Familiarise yourself with relevant legislation and best practices in the industry. This will not only help you answer questions confidently but also show that you're genuinely interested in the role.
✨Show Off Your Planning Skills
Prepare examples of how you've successfully managed multiple projects or tasks in the past. Be ready to discuss your planning and organisational skills, as these are crucial for a Technical Planning Coordinator. Think about specific situations where you prioritised workloads effectively.
✨Customer Care is Key
Since this role involves customer interaction, be prepared to talk about your experience in delivering excellent customer service. Share examples of how you've handled complaints or enquiries, and highlight your problem-solving skills. This will demonstrate your ability to maintain positive relationships with clients and stakeholders.
✨Get Tech-Savvy
Brush up on your IT skills, especially with Microsoft Office tools like Excel and Outlook. You might be asked about how you use these tools in your planning processes. Being able to showcase your proficiency will give you an edge over other candidates.