At a Glance
- Tasks: Lead a team to manage the legal disrepair process from start to finish.
- Company: Join a dynamic organisation focused on repairs and maintenance in Barking and Dagenham.
- Benefits: Enjoy a competitive salary, private medical insurance, and family-friendly policies.
- Other info: Hybrid working options available with excellent career development opportunities.
- Why this job: Make a real difference by improving service delivery and efficiency in repairs.
- Qualifications: GCSEs in Maths and English, plus trade qualifications and supervisory experience.
The predicted salary is between 43000 - 43000 £ per year.
An exciting opportunity has arisen for an experienced technical supervisor to work in a team to manage the legal disrepair process from first report through to final invoicing. Conforming to the organisations policies, procedures, regulatory codes, appropriate legislation and key performance indicators.
About the Role
You will work collaboratively with other team members to manage the legal disrepairs service from first report through to final invoicing. You will be responsible for overseeing and monitoring the performance of trades operatives and specialist sub-contractors.
Responsibilities include:
- Liaising with the works scheduling team and sub-contractors to ensure accuracy of job information, timely report submissions, suitable allocation of work, and invoicing.
- Carrying out pre and post inspections to ensure a good standard of work.
- Assisting the Service Delivery Manager (SDM) in managing the contractors to ensure excellent service delivery, continually looking for process improvements to improve efficiency, costs, and meet agreed targets.
- Supporting the SDM by providing data, reports and MI (e.g. for quality control and budgetary data).
- Stakeholder and people management: performance monitoring, attend monthly sub-contractor meetings, liaising with internal and external customers such as legal departments, client representatives, local authorities etc.
- Managing the day-to-day administration of the team.
- Attending client/stakeholder panels, consultations, and other meetings.
- Pro-actively engaging with and acting as a point of contact for customers, ensuring all queries and complaints are resolved swiftly.
About You:
- Maths and English Qualification (GCSE grade 9 - 4 /A - C) or equivalent.
- Trade specific qualification(s) in plumbing, carpentry, electrics, or a repairs sector common trade.
- Prior experience in a Supervisory role (ideally within a responsive repairs/minor works environment).
- Good IT skills (Microsoft Excel, Word, PowerPoint, Outlook, Teams).
- Analytical skills - an ability to understand data.
- Strong communication and interpersonal skills (written and verbal).
- Ability to communicate effectively at all levels and to a range of stakeholders.
- Personal resilience: ability to work under pressure and to meet deadlines.
- Leadership & people management skills.
- Commercial acumen and an appreciation for business cost efficiency.
- A solutions-based approach, positive can-do attitude, and the ability to motivate others.
- Strong customer focus and ability to use initiative.
- High attention to detail and accuracy.
- Prior management of specialist sub-contractors would be preferred.
- Knowledge of accuserv system advantageous.
The role will involve travel to sites within and around the London Borough of Barking and Dagenham contract, as such a full clean UK driving licence is required.
Salary £43,000 + benefits
Benefits
In addition to an attractive salary, our benefits package includes:
- Life Cover
- Pension scheme
- Private medical insurance
- Health & wellbeing support including an Employee Assistance Programme (EAP)
- CPD, training and development opportunities
- Family Friendly policies
- Annual Leave
- On-site café (at our office)
- Free on-site parking (office based).
Working Arrangements
Location: Head office, Dagenham, London/Essex. This is an office-based role with hybrid working options available. Full-time - 6 Month FTC REF-230 825 TPBN1_UKTJ
Repairs Technical Supervisor employer: BD Group
BD Group is an excellent employer, offering a dynamic work environment in London that fosters collaboration and innovation within the housing services sector. With a strong emphasis on employee growth, we provide opportunities for professional development and a supportive culture that values teamwork and accountability. Our hybrid working model allows for flexibility, ensuring a healthy work-life balance while being part of a dedicated team committed to delivering high-quality services.
StudySmarter Expert Advice🤫
We think this is how you could land Repairs Technical Supervisor
✨Join Construction Networks
Get yourself involved in local construction networks or industry events. They often have job boards, and networking can lead to unadvertised positions. Plus, it’s a great way to meet potential future colleagues!
✨Show Off Your Skills on Site
If you’ve done any hands-on work, whether it's through internships or personal projects, make sure you can showcase it. Consider volunteering for local construction projects or getting involved in community build days; it’s a solid way to demonstrate your skills and build connections.
✨Utilise Construction Job Sites
Don't just rely on the big job boards. Look at niche construction job sites—many companies prioritise these for full-time roles. Apply through these sites, but don’t forget to reach out directly to companies you admire, like BD Group, to express your interest!
✨Tailor Your Application for Full-Time Roles
Make your application stand out by tailoring it specifically for full-time positions. Highlight how your previous projects align with the company's work. At StudySmarter, we encourage you to demonstrate your commitment and long-term interest in the industry when applying for roles like Repairs Technical Supervisor at BD Group.
We think you need these skills to ace Repairs Technical Supervisor
Some tips for your application 🫡
Showcase Your Relevant Experience:In the construction industry, it's essential to highlight any hands-on experience you have. Whether it’s past projects you've worked on or specific roles you've held, make sure your CV emphasises your practical skills and contributions to construction sites.
Include Certifications and Qualifications:Don’t forget to list any certifications relevant to construction, like CSCS cards or other safety qualifications. These can really set you apart from other candidates and show that you’re serious about health and safety on-site.
Tailor Your Cover Letter to Construction:When writing your cover letter for a construction role, focus on your problem-solving capabilities and teamwork. Construction relies heavily on collaboration, so mention how you’ve worked successfully with others to complete projects on time and within budget.
Adapt Your CV Format to the Field:Ensure your CV is clear and easy to read, with sections dedicated to skills such as project management, technical abilities, and site supervision. Construction roles often require a blend of technical know-how and soft skills, so make sure both are highlighted effectively.
How to prepare for a job interview at BD Group
✨Brush Up on Technical Knowledge
For a construction role, it's crucial we have a solid grasp of industry standards, safety protocols, and specific tools used on-site. Make sure you're familiar with relevant regulations and can talk confidently about them, as these often come up in interviews.
✨Showcase Your Projects
Since this is a full-time position, be ready to discuss any previous construction projects you've worked on. Bring a portfolio or have detailed descriptions that highlight your role, the challenges you faced, and how you overcame them—this’ll show you’re not just book-smart but also practically savvy.
✨Understand the Team Dynamics
Construction is all about teamwork, so prepare to discuss how you interact with different stakeholders like architects, engineers, and contractors. Maybe think of examples from past experiences to illustrate your ability to communicate and collaborate effectively.
✨Prepare for On-the-Spot Problem Solving
Be ready for some practical questions or scenarios where you'll need to demonstrate your problem-solving skills. Interviewers might present you with a hypothetical construction issue to solve, so practice articulating your thought process clearly and logically—this could really set you apart!
