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For Companies At a Glance
- Tasks: Lead operations and implement strategies to drive success in a dynamic environment.
- Company: Join a forward-thinking organisation in the heart of London.
- Benefits: Competitive salary, hybrid work model, and opportunities for professional growth.
- Why this job: Make a real impact by managing teams and enhancing customer satisfaction.
- Qualifications: Proven experience in operations and strong leadership skills required.
- Other info: Collaborative culture with a focus on diversity and inclusion.
The predicted salary is between 40000 - 55000 £ per year.
Location: London / Hybrid
Salary: £40,000 - £55,000 per annum
Working with the management team, the position also contributes to the development and implementation of organisational strategies, policies and practices. This position will also interact with the Board of Directors.
Responsibilities
- Monitor sales and expenditure within area and ensure that agreed budgets and targets are achieved.
- Ensure that all operating and service standards are achieved and maintained.
- Allocate and deploy staff, so that all areas are adequately covered at all times.
- Ensure that all staff are fully trained and competent within their job role.
- Oversee customer service departments and assess that they are meeting customer satisfaction goals.
- Prepare, revise and submit reports, budgets and other documentation.
- Communicate information to the departments filtered for management.
- Development of individual program budgets.
- Payroll management, including tabulation of accrued employee benefits.
- Disbursement of checks for agency expenses.
- Regular meetings with Executive Director around fiscal planning.
- Supervise and coach office manager on a weekly basis.
Qualifications
- Strong background and work experience in Operations.
- Excellent computer skills and proficient in Excel, Word, Outlook, and Access.
- Excellent communication skills both verbal and written.
- Demonstrated leadership and vision in managing staff groups and major projects or initiatives.
- Excellent interpersonal skills and a collaborative management style.
- Excellent people manager, open to direction and collaborative work style and commitment to get the job done.
- Persuasive with details and facts.
- Delegate responsibilities effectively.
- High comfort level working in a diverse environment.
If you feel you have the relevant experience and credentials for this role, then please simply send your CV by hitting APPLY NOW!
Operations Manager - London employer: BCT Resourcing
Contact Detail:
BCT Resourcing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager - London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend events, and engage on platforms like LinkedIn. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. We recommend practising common interview questions and having your own questions ready. Show them you’re genuinely interested in the role and the organisation!
✨Tip Number 3
Follow up after your interviews! A simple thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. We love a good follow-up!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re always looking for talented individuals like you to join our team!
We think you need these skills to ace Operations Manager - London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Operations Manager role. Highlight your background in operations, leadership, and any relevant achievements to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role and how your experience aligns with our organisational strategies and goals.
Showcase Your Communication Skills: Since excellent communication is key for this position, ensure your written application is clear, concise, and free of errors. This will demonstrate your attention to detail and professionalism.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at BCT Resourcing
✨Know Your Numbers
As an Operations Manager, you'll need to demonstrate your ability to monitor sales and expenditure. Brush up on relevant metrics and be ready to discuss how you've successfully managed budgets in the past. Bring specific examples that showcase your financial acumen.
✨Showcase Your Leadership Style
This role requires strong leadership skills, so think about how you can convey your management style during the interview. Prepare anecdotes that highlight your experience in coaching and supervising teams, and how you've fostered a collaborative environment.
✨Communicate Clearly
Excellent communication is key for this position, especially when interacting with the Board of Directors. Practice articulating your thoughts clearly and concisely. Consider preparing a brief overview of your previous roles and how they relate to the responsibilities outlined in the job description.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about challenges you've faced in operations management and how you overcame them. Be ready to discuss how you would handle specific situations related to customer service or budget management.
