At a Glance
- Tasks: Support and configure Windows systems while enhancing internal processes.
- Company: Join a growing tech company with a focus on customer service.
- Benefits: Competitive salary, fully remote work, and opportunities for professional growth.
- Other info: Ideal for seasoned IT pros looking to advance their careers.
- Why this job: Make a difference by solving real IT issues and improving user experiences.
- Qualifications: Experience in IT support and strong communication skills required.
The predicted salary is between 25000 - 30000 £ per year.
Position: Desktop Support Engineer
Location: Remote
Salary: £25,000- £30,000 depending on experience
Due to the organic business growth in recent years for one of our key clients, they are looking to recruit a Desktop Support Engineer.
The Role & Responsibilities:
- Supporting, configuring and deploying Windows 7/10
- Supporting Microsoft Office 2013
- Proactively working to improve internal processes
- Identifying potential problems and issues on customer sites
- Identification of potential opportunities to replace or implement new solutions
Key Skills and Experience:
- Very good English communication skills
- Great customer service skills
- 1st, 2nd & 3rd line IT helpdesk support
- Strong knowledge of the Microsoft Office suite
- Self-motivated, well organised
- Good IP networking skills
- Troubleshoot, diagnose and resolve Windows system and software related issues
- Printer setup, management and driver configurations
This is a job for an experienced IT professional with great customer service skills. If you are looking to get into IT, this is not the job for you.
Desktop Support Engineer - Fully remote in London employer: BCT Resourcing
As a fully remote employer, we pride ourselves on fostering a dynamic and inclusive work culture that prioritises employee well-being and professional growth. Our Desktop Support Engineers enjoy competitive salaries, comprehensive training opportunities, and the flexibility to balance work and personal life, all while being part of a forward-thinking team dedicated to innovation and excellence in IT support.
