Assistant Property Manager - Part Time

Overview

Assistant Property Manager – Part Time – 4 days a week – 24 hours per week

A full UK driving licence is essential – use of company car.

Salary: up to £22,464 pro rata gross per annum (equates to £32,760 full time), 6 hours per day, 4 days a week, total of 24 hours per week depending on experience. (Days of the week to be agreed with the right candidate.)

Opportunities for training and professional development to advance your career.

A comprehensive benefits package, including a pension scheme and 28 days holidays including bank holidays, use of company car during workday, free parking.

A friendly and supportive team environment in a countryside setting.

Responsibilities

• Property and tenancy management: Assist the Head of Property Management with the day-to-day operations of the property portfolio, acting as a point of contact for tenants, and contractors.
• Coordinate the full tenancy process, including assisting with lease renewals, terminations, and move-in/move-out procedures.
• Handle day-to-day tenant inquiries, concerns, and complaints in a timely and professional manner.
• Assist with the allocation process for vacant properties, prepare tenancy paperwork, and ensure new residents are onboarded smoothly.
• Maintenance and repairs: Manage and coordinate maintenance requests, liaising with contractors to ensure all repairs are completed efficiently, to a high standard, and within budget.
• Maintain accurate records of all maintenance work, including invoices and contractor communications.
• Conduct regular property and block inspections to identify maintenance issues and ensure health and safety compliance.
• Compliance and administration: Ensure all properties and tenancies comply with relevant UK legislation, such as health and safety laws and letting regulations.
• Maintain accurate and up-to-date records of all property files, leases, and financial documents using the company\’s property management software.
• Assist with financial administration, including processing invoices and monitoring rent payments.
• Communication and customer service: Develop and maintain strong, positive relationships with all stakeholders, including tenants, landlords, contractors, and internal teams.
• Ensure a high level of customer service is provided across all interactions, resolving issues and queries effectively.
• Upholding its standards and reputation at all times.

Qualifications

• Proven work experience in an administrative or customer-facing role, preferably within the property sector.
• Exceptional communication and interpersonal skills, with a positive and proactive attitude.
• Strong organisational and time-management skills, with the ability to manage multiple priorities and meet deadlines.
• High level of attention to detail and accuracy.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook) on Mac computer
• A full UK driving licence.