End Point Assessment (EPA) Delivery Manager
End Point Assessment (EPA) Delivery Manager

End Point Assessment (EPA) Delivery Manager

Swindon Full-Time 36000 - 60000 £ / year (est.) No home office possible
Go Premium
B

At a Glance

  • Tasks: Manage the delivery of End Point Assessments and ensure a top-notch customer experience.
  • Company: Join BCS, a leading organisation dedicated to improving assessment standards.
  • Benefits: Enjoy hybrid working, travel opportunities, and professional development perks.
  • Why this job: Be part of a dynamic team focused on quality and continuous improvement in assessments.
  • Qualifications: Experience in management and knowledge of assessment processes are essential.
  • Other info: Flexibility in responsibilities and alignment with BCS values is key.

The predicted salary is between 36000 - 60000 £ per year.

We are now recruiting for an EPA Delivery Manager to join our EPA Delivery team, in a permanent capacity, working full-time (hybrid), with frequent travel to our Swindon head office.

About the role

This role is responsible for managing the end-to-end delivery of End Point Assessment and ensuring an outstanding customer experience.

The role oversees with management of both the delivery and assessment teams, ensuring maximum utilisation rates for our internal Digital End Point Assessors and adherence to quality standards.

The EPA Co-ordinator team ensure that the assessments meet the required standards, manage assessment schedules and maintain communication with training providers and stakeholders.

The role also ensures compliance with relevant qualifications standards, addresses any issues or disputes and supports continuous improvement in the assessment process.

Key responsibilities:

  • Manage the full lifecycle of End Point Assessments, ensuring high-quality delivery and adherence to regulatory standards.
  • Lead and coordinate a team of internal EPA Assessors, maximising utilisation rates and ensuring high-quality assessments.
  • Oversee and support a team of EPA Coordinators in managing assessment schedules and logistics.
  • Maintain communication with training providers, apprentices, and key stakeholders to ensure a seamless assessment process.
  • Ensure compliance with relevant qualification and accreditation frameworks, including regulatory and industry standards.
  • Monitor and improve assessment processes, identifying areas for efficiency and quality enhancement.
  • Address and resolve any issues, disputes, or complaints arising from assessments.
  • Provide training, guidance, and professional development opportunities for the EPA team to uphold best practices.
  • Implement and monitor quality assurance measures, ensuring consistency and fairness in assessment outcomes.
  • Report on assessment performance, resource utilization, and compliance metrics to senior leadership.
  • Flexibility is required of all job holders to adjust responsibilities as required from time to time by their Line Manager/Divisional Director.
  • All staff will live the BCS’ values and support our purpose.
  • Continually looking at ways to make improvements to systems, processes, and procedures.
  • The content and reporting lines detailed in this job description may be reviewed and changed from time to time to reflect organisational requirements.
  • End Point Assessment (EPA) Delivery Manager employer: BCS

    At BCS, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. Our Swindon location provides a hybrid working model, allowing for flexibility while ensuring our team members have access to professional development opportunities and a supportive environment. Join us to be part of a dedicated team that values quality, compliance, and continuous improvement in the End Point Assessment process.
    B

    Contact Detail:

    BCS Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land End Point Assessment (EPA) Delivery Manager

    ✨Tip Number 1

    Familiarise yourself with the End Point Assessment process and the specific qualifications standards relevant to the role. Understanding these frameworks will not only help you in interviews but also demonstrate your commitment to quality and compliance.

    ✨Tip Number 2

    Network with professionals in the assessment and education sectors, especially those who have experience with EPA delivery. Engaging with industry peers can provide valuable insights and potentially lead to referrals or recommendations.

    ✨Tip Number 3

    Prepare to discuss your leadership and team management experiences in detail. Be ready to share examples of how you've successfully coordinated teams and improved processes in previous roles, as this is crucial for the EPA Delivery Manager position.

    ✨Tip Number 4

    Stay updated on the latest trends and changes in the assessment landscape. Being knowledgeable about current issues and innovations in the field will show your proactive approach and passion for continuous improvement.

    We think you need these skills to ace End Point Assessment (EPA) Delivery Manager

    Project Management
    Team Leadership
    Stakeholder Communication
    Quality Assurance
    Regulatory Compliance
    Problem-Solving Skills
    Process Improvement
    Training and Development
    Analytical Skills
    Time Management
    Conflict Resolution
    Attention to Detail
    Adaptability
    Customer Service Orientation

    Some tips for your application 🫡

    Tailor Your CV: Make sure your CV highlights relevant experience in managing assessments and teams. Use specific examples that demonstrate your ability to deliver high-quality results and adhere to regulatory standards.

    Craft a Compelling Cover Letter: Write a cover letter that clearly outlines your understanding of the role and how your skills align with the responsibilities. Mention your experience in managing teams and improving processes, as well as your commitment to quality assurance.

    Showcase Relevant Skills: In your application, emphasise skills such as leadership, communication, and problem-solving. Provide examples of how you've successfully managed projects or teams in the past, particularly in an educational or assessment context.

    Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the role of an EPA Delivery Manager.

    How to prepare for a job interview at BCS

    ✨Understand the Role Thoroughly

    Before the interview, make sure you have a solid grasp of what an EPA Delivery Manager does. Familiarise yourself with the responsibilities outlined in the job description, such as managing the delivery of assessments and ensuring compliance with standards.

    ✨Showcase Your Leadership Skills

    As this role involves leading teams, be prepared to discuss your leadership style and provide examples of how you've successfully managed teams in the past. Highlight any experience you have in maximising team performance and ensuring quality outcomes.

    ✨Prepare for Scenario-Based Questions

    Expect questions that assess your problem-solving abilities, especially regarding disputes or issues that may arise during assessments. Think of specific scenarios from your past experiences where you successfully resolved conflicts or improved processes.

    ✨Demonstrate Your Commitment to Continuous Improvement

    The role emphasises continuous improvement in assessment processes. Be ready to discuss how you've implemented changes in previous roles to enhance efficiency and quality, and show your enthusiasm for ongoing professional development.

    End Point Assessment (EPA) Delivery Manager
    BCS
    Location: Swindon
    Go Premium

    Land your dream job quicker with Premium

    You’re marked as a top applicant with our partner companies
    Individual CV and cover letter feedback including tailoring to specific job roles
    Be among the first applications for new jobs with our AI application
    1:1 support and career advice from our career coaches
    Go Premium

    Money-back if you don't land a job in 6-months

    B
    • End Point Assessment (EPA) Delivery Manager

      Swindon
      Full-Time
      36000 - 60000 £ / year (est.)
    • B

      BCS

      50-100
    Similar positions in other companies
    UK’s top job board for Gen Z
    discover-jobs-cta
    Discover now
    >