Leisure Assistant (Lifeguard) - Permanent in Poole

We’re looking forward to welcoming new colleagues under a refreshed framework of pay, terms, and conditions. All new starters will begin at the bottom of the pay band, reflecting our commitment to equity across the organisation. Hourly rate: £13.69. Full‑time, permanent position. Enhancements are paid on the base rate for hours worked on bank holidays, as night work (20:00–06:00), or if the total weekly hours exceed 37.

Role Purpose

To provide lifeguarding services and support the effective operation of the leisure facilities, ensuring an efficient, safe, and welcoming service for customers.

Main Responsibilities

• Supervise the pool area and provide a lifeguard service in line with Royal Lifesaving Society guidance to ensure the safety and enjoyment of the public using the pool.
• Set up and take down sporting equipment as directed and required in a safe and timely manner, so that equipment is available for use.
• Carry out regular checks of the cleanliness of the facilities and participate in scheduled cleaning to ensure a clean and hygienic environment for customers.
• Inspect the facilities and equipment in accordance with the daily inspection schedule, escalating any health and safety issues to the appropriate person so that facilities are safe and risks are addressed quickly.
• Act as first aider to customers or staff at the leisure site so that any medical emergencies can be responded to appropriately.
• Provide basic non‑specialist coaching following predetermined programmes, delivering safe, informative, fun and productive sessions, including assistance at seasonal events, children’s parties and delivery of holiday activity programmes.
• Provide general assistance and information to customers whilst in the leisure centre, including reception duties, to give customers a positive experience of the centre.

Ideal Candidate

• National Pool Lifeguard qualification (essential).
• First Aid certification.
• Knowledge of health and safety protocols within a leisure environment and swimming pool.
• Experience of the leisure industry and leading sporting activities.
• Ability to communicate in a clear and polite manner with customers and colleagues.
• Ability to work to defined schedules and reprioritise activities in response to urgent needs.
• Availability for shifts that may include early mornings, evenings, weekends and bank holidays.
• Flexibility to work between the BCP Leisure facilities, including Two Riversmeet Leisure Complex (BH23 1HW), Rossmore Leisure Centre (BH12 4HR), Poole Dolphin Leisure Centre (BH15 1TN), Ashdown Leisure Centre (BH17 8RE) and Kings Park Leisure and Learning Centre (BH7 6JD).

Eligibility and Work Rights

This role is not eligible for visa sponsorship and we can only consider applicants with an existing right to work in the UK.

Benefits

Competitive pay, overtime and bank holiday pay, night shift allowance, and a comprehensive benefits package.

Recruitment and Equality

BCP Council is committed to an inclusive recruitment process and ensures every candidate has the support and reasonable adjustments they need. We are also a Disability Confident Employer.