Network Permit Officer - Streetworks

Salary Starting salary for this role is £32,061 (pro rata for part-time colleagues).

The Role

To plan, co‑ordinate, monitor and inspect the streetwork activity of public utility companies, the Council and other contractors, in order to ensure that all road works are carried out within the boundaries of a strict legal framework. The role is part of the Streetworks Team, whose function it is to ensure that all streetwork related activities are planned, inspected, processed and carried out in accordance with regulations.

Main Responsibilities

• Provide technical support for the team, creating reports, maintaining records in the Geographical Information System (GIS) database, managing team internet and intranet pages, and ensuring they are updated appropriately.
• Set realistic licensing conditions for street works activity that minimise disruption to the travelling public.
• Identify departures from agreed conditions, challenge practices and raise appropriate penalties or additional permits or charges.
• Undertake regular site surveys, including checking sites, interpreting technical information, and preparing plans and drawings.
• Maintain records of work progress.
• Analyse and interpret complex information to prepare reports, plans and written material to deliver priorities.
• May act as a lead, allocating work and coaching others.
• Contribute to the success of the whole team and encourage new ideas.
• Share open and honest feedback constructively.
• Contribute to medium‑term planning projects to review working arrangements and ensure continuous improvement and business continuity.
• Carry out computer‑based designs using CAD or GIS for plan presentations and operate appropriate IT systems.
• Communicate effectively with a range of customers to create effective working relationships.
• Maintain key working relationships with internal customers, colleagues and external partners.
• Coordinate processes and systems in relation to workflow management and present information and recommendations focused and engagingly.
• Provide mentoring, coaching and on‑the‑job training to staff and assist in commissioning and supervising consultants.
• Handle, process and store confidential information relating to the service regularly.
• Manage or chair service projects and contribute to corporate projects, challenge existing practices, generate ideas and solutions, and recognise and balance risks with reward meeting agreed timescales.
• Remain up to date and compliant with all relevant legislation, procedures, policies and professional codes of conduct.

The Ideal Candidate

• Ability to interpret varied and complex information to produce high‑quality documents with minimal guidance.
• Develop relationships with customers having a direct impact on the service.
• Resolve barriers to collaboration by communicating openly and challenging unhelpful behaviour.
• Appreciate diversity in customers and colleagues and consider their specific needs.
• Develop breadth or depth of knowledge through exposure to different activities and learning from or shadowing experienced colleagues.
• Organise, prioritise work and coordinate a variety of tasks logically and meet agreed deadlines.
• Sound communication and interpersonal skills for effective customer interaction.
• Good IT skills including CAD or GIS; proficient in Word, Excel and PowerPoint for data processing, report writing and presentations.
• Excellent literacy and numeracy for analysing complex written materials and responding to correspondence.
• Sound technical knowledge in the relevant discipline suitable to advise and support other team members.
• High resilience, attention to detail, emotional intelligence and calm under pressure.
• Risk‑based, objective‑led decision making to maintain service quality.
• Local knowledge of the BCP road network and geography.
• Ability to travel using public or other transport, or hold a valid UK driving licence with access to a car.
• Attend site meetings and work in the Civic Centre Offices once a week as part of a hybrid role, working remotely and from home.

Visa Sponsorship

Please note, this role is not eligible for visa sponsorship and we can only consider applicants with existing right to work in the UK.

Inclusion

At BCP Council, inclusion is more than a promise – it’s how we work. We’re committed to providing a fully inclusive recruitment process ensuring every candidate and colleague has the support and reasonable adjustments they need to thrive. We’re proud to be a Disability Confident Employer, and we will do our best to make your experience positive and accessible. If you require any reasonable adjustments or support during the recruitment process, please let us know when you apply or contact us directly – we’re here to help.

About BCP Council

BCP Council provides services to a diverse community of 400,000 residents and employs more than 5,000 people. Our area includes over 15 miles of beautiful world‑renowned coastline. We offer career defining roles to transform and improve services, delivering a vision of a thriving, world‑class, prosperous and inclusive place for generations to come.

Our Benefits

We offer an attractive enhanced benefits package and a new Pay and Reward package.

DBS

Applicants to this post will be required to complete the appropriate level of Disclosure.