At a Glance
- Tasks: Assist in the golf shop, manage bookings, and serve customers with a smile.
- Company: Join BCP Council, a community-focused organisation committed to inclusivity.
- Benefits: Gain valuable experience, flexible hours, and training opportunities.
- Other info: Perfect for those looking to grow in a supportive environment.
- Why this job: Be part of a vibrant team and enhance your customer service skills.
- Qualifications: Food Hygiene Level 2 certification and a passion for quality service.
The predicted salary is between 10 - 12 £ per hour.
Role Purpose
To serve within the golf shop both for retail and golf bookings.
Main Responsibilities
- Assist with the daily operations in the golf shop, serving customers, managing tee times and selling retail products.
- Comply with all operational health and safety policies on site.
- Maintain high levels of cleanliness and organization throughout the service area including catering equipment, work surfaces, tables, floors and walls in accordance with the daily cleaning schedules.
- Dispense food and beverages in the café and at functions ensuring quality of presentation and portion control in compliance with set procedures.
- Maintain a high level of presentation on all products, adhering to use‑by dates.
- Detail all wastage in accordance with the policy.
- Operate equipment safely, reporting any faulty equipment or concerns to manager.
- Understand and maintain awareness of the safe use of chemicals and cleaning agents in accordance with COSHH policy.
- Comply with all decisions, policies and standing orders of the Council and any relevant statutory requirements.
The Ideal Candidate
- Food Hygiene Level 2 certification (or equivalent)
- Over 18 years old
- Knowledge of Food Hygiene Regulations, Health and Safety at Work
- Well‑developed literacy and numeracy skills
- Competent working knowledge of Microsoft Office
- Well organised
- Ability to work effectively
- Flexible and adaptable
- Motivated and committed about delivering a quality catering experience.
- Willingness to undertake training and development as necessary
Please note, this role is not eligible for visa sponsorship and we can only consider applicants with existing right to work in the UK.
At BCP Council, inclusion is more than a promise – it’s how we work. We’re committed to providing a fully inclusive recruitment process ensuring every candidate and colleague has the support and reasonable adjustments they need to thrive.
BCP Council is committed to safeguarding and promoting the welfare of the community and expects all staff and volunteers to share the same commitment. Applicants to this post will be required to complete the appropriate level of Disclosure & Barring Service Check.
Casual Operations Assistant - Queens Park in London employer: BCP Council
At BCP Council, we pride ourselves on being an excellent employer, offering a supportive and inclusive work environment for our Casual Operations Assistants at Queens Park. Our commitment to employee growth is reflected in our training opportunities and adherence to health and safety standards, ensuring that you can thrive while delivering exceptional service in a vibrant community setting. Join us to be part of a team that values quality, teamwork, and the well-being of both staff and customers.
StudySmarter Expert Advice🤫
We think this is how you could land Casual Operations Assistant - Queens Park in London
✨Tip Number 1
Get to know the golf shop inside out! Familiarise yourself with the products and services offered. This way, when you walk in for an interview, you can show off your knowledge and passion for the role.
✨Tip Number 2
Practice your customer service skills! Think about how you would handle different scenarios in the shop. Being able to demonstrate your ability to manage tee times and serve customers will set you apart from other candidates.
✨Tip Number 3
Show your commitment to health and safety! Brush up on Food Hygiene Regulations and COSHH policies. Mentioning your understanding of these during your interview will highlight your readiness to comply with operational standards.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at BCP Council. Don’t miss out on this opportunity!
We think you need these skills to ace Casual Operations Assistant - Queens Park in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of Casual Operations Assistant. We want to see how you can contribute to our golf shop and café!
Show Off Your Skills:Don’t forget to mention your Food Hygiene Level 2 certification and any relevant experience you have with health and safety regulations. We’re looking for someone who knows their stuff when it comes to food safety!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and structure your thoughts well so we can easily see why you’d be a great fit for our team.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at BCP Council
✨Know Your Stuff
Make sure you brush up on your knowledge of food hygiene regulations and health and safety at work. Being able to discuss these topics confidently will show that you're serious about the role and understand the importance of compliance in a busy environment like a golf shop.
✨Show Off Your Customer Service Skills
Since you'll be serving customers and managing bookings, think of examples from your past experiences where you've provided excellent customer service. Be ready to share how you handled difficult situations or went above and beyond for a customer – this will highlight your commitment to delivering a quality experience.
✨Demonstrate Organisation and Flexibility
The role requires being well-organised and adaptable. Prepare to discuss how you manage your time and tasks effectively, especially in a fast-paced setting. You might even want to mention any tools or methods you use to stay organised, as this can really impress the interviewers.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how they ensure high standards of cleanliness and safety. This shows your genuine interest in the role and helps you determine if it’s the right fit for you.
