At a Glance
- Tasks: Assist in the golf shop and café, serving customers and managing bookings.
- Company: Join BCP Council, a community-focused organisation committed to inclusion.
- Benefits: Gain valuable experience in a dynamic environment with training opportunities.
- Other info: Flexible hours and a chance to work in a vibrant team.
- Why this job: Perfect for those who love golf and want to deliver quality service.
- Qualifications: Food Hygiene Level 2 certification and strong organisational skills required.
The predicted salary is between 20000 - 25000 £ per year.
Role Purpose
To serve within the golf shop both for retail and golf bookings.
Main Responsibilities
- Assist with the daily operations in the golf shop, serving customers, managing tee times and selling retail products.
- Comply with all operational health and safety policies on site.
- Maintain high levels of cleanliness and organization throughout the service area including catering equipment, work surfaces, tables, floors and walls in accordance with the daily cleaning schedules.
- Dispense food and beverages in the café and at functions ensuring quality of presentation and portion control in compliance with set procedures.
- Maintain a high level of presentation on all products, adhering to use‑by dates.
- Detail all wastage in accordance with the policy.
- Operate equipment safely, reporting any faulty equipment or concerns to manager.
- Understand and maintain awareness of the safe use of chemicals and cleaning agents in accordance with COSHH policy.
- Comply with all decisions, policies and standing orders of the Council and any relevant statutory requirements.
The Ideal Candidate
- Food Hygiene Level 2 certification (or equivalent)
- Over 18 years old
- Knowledge of Food Hygiene Regulations, Health and Safety at Work
- Well‑developed literacy and numeracy skills
- Competent working knowledge of Microsoft Office
- Well organised
- Ability to work effectively
- Flexible and adaptable
- Motivated and committed about delivering a quality catering experience.
- Willingness to undertake training and development as necessary
Please note, this role is not eligible for visa sponsorship and we can only consider applicants with existing right to work in the UK.
At BCP Council, inclusion is more than a promise – it’s how we work. We’re committed to providing a fully inclusive recruitment process ensuring every candidate and colleague has the support and reasonable adjustments they need to thrive.
BCP Council is committed to safeguarding and promoting the welfare of the community and expects all staff and volunteers to share the same commitment. Applicants to this post will be required to complete the appropriate level of Disclosure & Barring Service Check.
Golf Shop & Café Operations Pro employer: BCP Council
At BCP Council, we pride ourselves on being an excellent employer, offering a supportive and inclusive work environment for our Golf Shop & Café Operations Pro. Our commitment to employee growth is reflected in our training opportunities and adherence to health and safety standards, ensuring a safe and rewarding workplace. Located in a vibrant community, we foster a culture of teamwork and dedication, making it an ideal place for those passionate about delivering exceptional service in the hospitality sector.
StudySmarter Expert Advice🤫
We think this is how you could land Golf Shop & Café Operations Pro
✨Tip Number 1
Get to know the golf shop and café scene! Visit local shops, chat with staff, and understand what makes them tick. This insider knowledge will help you stand out during interviews.
✨Tip Number 2
Practice your customer service skills! Role-play with friends or family to get comfortable handling different scenarios. Being able to demonstrate your ability to manage customer interactions will impress potential employers.
✨Tip Number 3
Show off your organisational skills! Create a mock schedule for managing tee times or cleaning routines. This will not only prepare you for the role but also give you something tangible to discuss in interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Golf Shop & Café Operations Pro
Some tips for your application 🫡
Show Your Passion for Golf:When you're writing your application, let us know why you love golf! Share any personal experiences or connections to the sport that make you a great fit for the Golf Shop & Café Operations Pro role.
Highlight Relevant Experience:Make sure to mention any previous roles you've had in retail or food service. We want to see how your skills align with our needs, so don’t hold back on showcasing your experience!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-organised application that’s easy to read and understand.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at BCP Council
✨Know Your Stuff
Familiarise yourself with the golf shop's operations and the café's menu. Understand the key responsibilities outlined in the job description, like managing tee times and food hygiene regulations. This will show your potential employer that you're genuinely interested and prepared.
✨Showcase Your Skills
Highlight your experience with customer service and any relevant certifications, like Food Hygiene Level 2. Be ready to discuss how you've maintained cleanliness and organisation in previous roles, as this is crucial for the position.
✨Be Ready for Scenarios
Prepare for situational questions that may arise during the interview. Think about how you would handle a busy day in the shop or a customer complaint. Demonstrating your problem-solving skills and ability to stay calm under pressure will impress the interviewers.
✨Ask Thoughtful Questions
At the end of the interview, ask questions that show your interest in the role and the company culture. Inquire about training opportunities or how the team ensures compliance with health and safety policies. This not only shows your enthusiasm but also helps you gauge if the workplace is the right fit for you.
