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- Tasks: Support children and families through high-quality interventions and assessments.
- Company: Join BCP Council, dedicated to enhancing lives in Bournemouth, Christchurch, and Poole.
- Benefits: Enjoy a competitive salary, career development opportunities, and a supportive work environment.
- Other info: Passionate individuals who want to create positive change are encouraged to apply!
- Why this job: Make a real difference in the lives of young people and their families while building valuable skills.
- Qualifications: NVQ 4 or equivalent experience in child development and direct intervention.
The predicted salary is between 26300 - 30000 £ per year.
Family Help Support Workers – Permanent contracts
- Salary £31,537 Starting salary
Job Introduction
Starting salary for this role is £31,537 (pro rata for part-time colleagues)
This role sits within a well defined pay band, offering clear progression as you grow your career at BCP. Without exception all new starters begin at the entry point of the band, ensuring fairness and consistency across the organisation. Be part of a forward thinking workplace where you’re supported to grow and you can truly #BeTheDifference at BCP.
Learn more in our \’More than just a job\’ brochure on our careers site.
Internal colleagues are also normally appointed at the bottom of the band, unless moving within the same profession and skill level, where the pay band is the same they can be appointed to the existing pay point.
We arecommittedto improving the quality of life for the people of Bournemouth, Christchurch, and Poole by delivering high-quality services that secure positive outcomes for children, young people, and their families.
As a Family HelpSupportWorker you will be a key member of the Children & Families First team working with unborn – 17year olds and their families who have been assessed as needing services under S17 of the Children Act,Childin Need.
Your role will involve delivering high-quality interventions tosupportchildren and young people aged 0-17 aiming to improve outcomes for the children, build parental capacity, strengths, and resilience.You will work directly with professionals and the public looking to seek information, advice and guidance and undertaking live screening tools.This will involve work with young people that are not in education, employment or training, young carers, those children and young people who are on the edge of care or returning to their families after being in care.
Key Responsibilities
- Deliver high-quality interventions within children, young people and their families in schools, online and other venues.
- Undertake observation, assessment, direct work and progress tracking to measure outcomes.
- Engage with community, voluntary providers, and partner agencies to support access to services across the BCP Partnership.
- Act as a case-holding lead professional, undertaking assessments and creating intervention plans.
- Ensure the child/young person/family is at the centre of professional planning and intervention.
- Build collaborative relationships with partners.
- Apply principles of anti-discriminatory practice to ensure dignity and respect for all children and young people.
- Work under the direction of the team manager or Senior Practitioner, engaging in reflective case supervision.
Qualifications and Experience
- Minimum NVQ 4 in a related field or equivalent experience.
- Sound knowledge of child development (0-11 years) and/or adolescence (11-18 years).
- Experience in completing observations, written assessments, and making evidence-based decisions.
- Proven experience in delivering direct interventions that improve outcomes for children, young people, and parents/carers.
- Working knowledge of relevant legislation and statutory guidance.
- Understanding of safeguarding and child protection.
Personal Qualities and Attributes
- Ability to build supportive, positive, and trusting relationships.
- Committed to continuous professional development and able to coach and mentor others.
- Solutions-focused with excellent interpersonal and communication skills.
- Able to plan and organize workload in a changing environment with competing demands.
Job Requirements
- Enhanced DBS check.
- Ability to travel across the BCP area using own form of transport.
If you are passionate about making a difference in the lives of children, young people, and families, we would love to hear from you.
For further information on this post or an informal discussion please contact:
Dan Mubiru, Interim Service Manager on 07345 492871 or dan.mubiru@bcpcouncil.gov.uk or Richard Sullivan on 01202 817564 or richard.sullivan@bcpcouncil.gov.uk
About BCP Council
BCP Council provides services to a diverse community of 400,000 residents and employs more than 5,000 people. Our area includes over 15 miles of beautiful world-renowned coastline. We can offer career defining roles to transform and improve services. By working with us, you can help deliver a vision of a thriving, word-class, prosperous andinclusive place for generations to come.
Our Benefits
A Place to Thrive – Join BCP Council
At BCP Council, we’re not just building a workforce—we’re transforming how we recognise and reward our people.
From 1 December 2025, we’re proud to introduce a new Pay and Reward package, shaped through closecollaboration with our trade union partners.This marks a significant step forward in how we recognise and reward our colleagues, reflecting ourcommitment to creating a modern, inclusive, and supportive workplace.
Our enhanced offer includes fair and transparent pay, modernised terms and conditions, and a comprehensive benefits package designed to attract and retain talented individuals. Whether it’s flexible working, wellbeingsupport, or opportunities for career progression, our new approach puts people first- we’re excited to welcome new colleagues into a Council that’s evolving to meet the needs of both our workforce and our communities.
Check out our attractive enhanced benefits and find out more about the new Pay and Reward package at Employee benefits | Working for BCP link to careers page
Be the difference – Join an organisation that values you
More About us | Working for BCP
DBS
BCP Council iscommitted to safeguarding and promoting the welfare of the community and expects all staff and volunteers to share the same commitment. Applicants to this post will be required to complete the appropriate level of Disclosure & Barring Service Check. Please refer to the Job Description or Role Profile for more details.
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Family Help Support Worker employer: BCP Council
Contact Detail:
BCP Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Family Help Support Worker
✨Tip Number 1
Familiarise yourself with the Children Act and relevant legislation. Understanding the legal framework will not only help you in interviews but also demonstrate your commitment to safeguarding and child protection.
✨Tip Number 2
Network with professionals in the field of child welfare and family support. Attend local workshops or seminars to connect with others who work in similar roles, as they may provide insights or even referrals for the position.
✨Tip Number 3
Prepare for potential interview scenarios by practising how you would handle specific cases involving children and families. Think about your approach to building relationships and delivering interventions, as these are key aspects of the role.
✨Tip Number 4
Research BCP Council's initiatives and community programmes. Being knowledgeable about their current projects will show your genuine interest in the organisation and how you can contribute to their mission.
We think you need these skills to ace Family Help Support Worker
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of a Family Help Support Worker. Familiarise yourself with the key responsibilities outlined in the job description, such as delivering high-quality interventions and engaging with families.
Tailor Your CV: Customise your CV to highlight relevant experience and qualifications that align with the job requirements. Emphasise your NVQ 4 or equivalent experience, knowledge of child development, and any direct intervention experience you have.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for supporting children and families. Use specific examples from your past experiences to demonstrate how you meet the personal qualities and attributes mentioned in the job description.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in this role.
How to prepare for a job interview at BCP Council
✨Understand the Role
Make sure you have a clear understanding of what a Family Help Support Worker does. Familiarise yourself with the responsibilities outlined in the job description, especially around delivering interventions and working with families. This will help you articulate how your skills and experiences align with the role.
✨Showcase Relevant Experience
Prepare to discuss your previous experience related to child development, assessments, and direct interventions. Be ready to provide specific examples of how you've positively impacted children and families in your past roles, as this will demonstrate your capability for the position.
✨Demonstrate Interpersonal Skills
As a Family Help Support Worker, building trusting relationships is key. During the interview, highlight your communication skills and ability to connect with children, young people, and their families. Consider sharing anecdotes that showcase your empathy and problem-solving abilities.
✨Prepare Questions
Have a few thoughtful questions ready to ask the interviewers. This could include inquiries about the team dynamics, the types of interventions used, or how success is measured in the role. Asking questions shows your genuine interest in the position and helps you assess if it's the right fit for you.