At a Glance
- Tasks: Ensure facilities are safe, efficient, and welcoming for everyone at BCP Council.
- Company: Join BCP Council, a community-focused organisation dedicated to enhancing local experiences.
- Benefits: Starting salary of £34,434, with opportunities for professional growth and development.
- Other info: Inclusive workplace committed to diversity and support for all employees.
- Why this job: Make a real difference in your community while developing valuable skills in facilities management.
- Qualifications: A Levels or equivalent, with experience in facilities management or transferable skills.
The predicted salary is between 34434 - 34434 £ per year.
Starting salary for this role is £34,434 (pro rata for part‑time colleagues).
Role Purpose
To ensure the functionality, comfort, safety, and efficiency of the built environment to create a positive experience for residents, staff, and visitors to BCP Council facilities at BCP Civic Centre.
Main Responsibilities
- Act as point of contact for enquiries and escalated complaints, providing information and resolution or referring the issue to ensure all facilities enquiries are responded to in a timely manner.
- Undertake a wide range of clerical support and administration duties such as producing standardised reports, obtaining quotes or maintaining databases, which may involve the operation of relevant systems or equipment.
- Respond to accidents and incidents ensuring that the situation is contained and escalated to senior staff where appropriate, ensuring health and safety and risk assessment processes are followed and accurate records maintained.
- Undertake the supervision of BCP Council staff or contractors, ensuring cover is maintained and routine operations are delivered to defined timescales and standards.
- Maintain the security of a defined site and its contents, including the operation of alarm systems, key‑holding, inspection, health and safety assessments, and opening and closing tasks in accordance with well‑defined processes and local requirements.
- Undertake duties that require a good level of physical capability and mobility, including climbing, moving and lifting equipment and have the ability to carry out physical duties associated with facilities management.
Knowledge / Skills / Experience Required
- Proactive approach and proven problem‑solving skills.
- A Level qualifications or equivalent.
- Facilities management qualification such as BIFM level 3 or equivalent experience.
- Experience of working in facilities management or transferable skills.
- Knowledge of health and safety regulations and procedures.
- Knowledge of IT packages including Word and Excel.
- Understanding of data protection and confidentiality procedures.
- Ability to communicate with a range of stakeholders in a professional and courteous manner.
- Ability to reprioritise tasks according to need and urgency.
Eligibility and Sponsorship
This role is not eligible for visa sponsorship and we can only consider applicants with an existing right to work in the UK.
Diversity and Inclusion
We’re committed to providing a fully inclusive recruitment process ensuring every candidate and colleague has the support and reasonable adjustments they need to thrive. We’re a Disability Confident Employer.
Facilities Officer III employer: BCP Council
BCP Council is an excellent employer, offering a supportive work culture that prioritises the well-being and professional growth of its employees. With a commitment to diversity and inclusion, staff are encouraged to thrive in their roles while enjoying competitive salaries and comprehensive benefits. Working at BCP Civic Centre not only provides a meaningful opportunity to enhance the community but also fosters a collaborative environment where every team member's contributions are valued.
