BCP Council is seeking a customer service advisor to handle high-volume, multi-channel enquiries in a digital-first, omni-channel customer centre. You will work within defined procedures to resolve queries at first contact, supporting customers across digital, telephone, email, and post channels.
The role offers progression as you grow within the organisation and starts at the band entry point, with a starting salary of Β£14.83 per hour and a commitment to fair progression for every new starter.
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Omni-Channel Customer Service Officer in Christchurch employer: BCP Council
BCP Council is an exceptional employer that prioritises the growth and well-being of its employees, offering a clear pay band structure and opportunities for career progression. With a commitment to inclusivity and support, BCP fosters a forward-thinking work culture where you can make a meaningful impact in the community while enjoying enhanced benefits and a beautiful coastal location. Join us to be part of a team that truly values your contributions and empowers you to #BeTheDifference.