At a Glance
- Tasks: Assist in the golf shop, manage bookings, and serve customers with a smile.
- Company: Join BCP Council, a community-focused organisation committed to inclusivity.
- Benefits: Gain valuable experience in a dynamic environment with training opportunities.
- Other info: Flexible hours and a chance to work in a vibrant team atmosphere.
- Why this job: Perfect for those who love golf and want to enhance customer service skills.
- Qualifications: Food Hygiene Level 2 certification and a passion for quality service.
The predicted salary is between 10 - 12 £ per hour.
Role Purpose: To serve within the golf shop both for retail and golf bookings.
Main Responsibilities:
- Assist with the daily operations in the golf shop, serving customers, managing tee times and selling retail products.
- Comply with all operational health and safety policies on site.
- Maintain high levels of cleanliness and organization throughout the service area including catering equipment, work surfaces, tables, floors and walls in accordance with the daily cleaning schedules.
- Dispense food and beverages in the café and at functions ensuring quality of presentation and portion control in compliance with set procedures.
- Maintain a high level of presentation on all products, adhering to use‑by dates.
- Detail all wastage in accordance with the policy.
- Operate equipment safely, reporting any faulty equipment or concerns to manager.
- Understand and maintain awareness of the safe use of chemicals and cleaning agents in accordance with COSHH policy.
- Comply with all decisions, policies and standing orders of the Council and any relevant statutory requirements.
The Ideal Candidate:
- Food Hygiene Level 2 certification (or equivalent).
- Over 18 years old.
- Knowledge of Food Hygiene Regulations, Health and Safety at Work.
- Well‑developed literacy and numeracy skills.
- Competent working knowledge of Microsoft Office.
- Well organised.
- Ability to work effectively.
- Flexible and adaptable.
- Motivated and committed about delivering a quality catering experience.
- Willingness to undertake training and development as necessary.
Please note, this role is not eligible for visa sponsorship and we can only consider applicants with existing right to work in the UK.
At BCP Council, inclusion is more than a promise – it’s how we work. We’re committed to providing a fully inclusive recruitment process ensuring every candidate and colleague has the support and reasonable adjustments they need to thrive.
BCP Council is committed to safeguarding and promoting the welfare of the community and expects all staff and volunteers to share the same commitment. Applicants to this post will be required to complete the appropriate level of Disclosure & Barring Service Check.
Casual Operations Assistant - Queens Park employer: BCP Council
At BCP Council, we pride ourselves on being an excellent employer, offering a supportive and inclusive work environment for our Casual Operations Assistants at Queens Park. Our commitment to employee growth is reflected in our training opportunities and adherence to health and safety standards, ensuring that you can thrive while delivering exceptional service in a vibrant community setting. Join us to be part of a team that values quality, teamwork, and the well-being of both staff and customers alike.
StudySmarter Expert Advice🤫
We think this is how you could land Casual Operations Assistant - Queens Park
✨Tip Number 1
Get to know the golf shop inside out! Familiarise yourself with the products and services offered. This way, when you chat with potential employers, you can show off your knowledge and passion for the role.
✨Tip Number 2
Network like a pro! Connect with people in the industry, whether it's through social media or local events. You never know who might have a lead on a job or can give you insider tips about the application process.
✨Tip Number 3
Practice makes perfect! Prepare for interviews by doing mock sessions with friends or family. Focus on common questions related to customer service and health and safety, so you can confidently showcase your skills.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Casual Operations Assistant - Queens Park
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let us see your enthusiasm for the role! Mention why you’re excited about working in a golf shop and how you can contribute to creating a great experience for our customers.
Tailor Your CV:Make sure your CV highlights relevant experience, especially in retail or food service. We want to see how your skills match up with what we’re looking for, so don’t be shy about showcasing your achievements!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications at a glance.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at BCP Council
✨Know Your Stuff
Familiarise yourself with the role of a Casual Operations Assistant. Understand the daily operations of a golf shop, including customer service, managing tee times, and food hygiene regulations. This knowledge will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Skills
Highlight your relevant skills during the interview. If you have experience in retail or food service, be ready to share specific examples. Mention your Food Hygiene Level 2 certification and any familiarity with health and safety policies, as these are crucial for the role.
✨Demonstrate Team Spirit
This role requires flexibility and adaptability, so be prepared to discuss how you work well in a team. Share examples of how you've collaborated with others in previous jobs, especially in fast-paced environments like cafes or retail shops.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions. Inquire about the team dynamics, training opportunities, or how the council ensures a safe working environment. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
