Support & Inclusion Officer - Rough Sleeper Team - 12 month Fixed term contract - 3 posts in Bournemouth

We have three exciting roles with the Rough Sleeping Prevention Team. These roles will be supporting the Rough Sleeper Programme. BCP Council has received central government funding to work collaboratively with partnership agencies to ensure everyone currently rough sleeping in BCP has a pathway off the street.

Are you passionate about supporting people who have experienced rough sleeping to find and maintain accommodation? We are looking for motivated, solution focussed Support & Inclusion Officers to join our innovative team. Your role will support people who experience rough sleeping or are recovering from homelessness. You will be supporting people to secure accommodation in the long and shorter term. You will help people to identify and access relevant support services. You will be working within BCP’s Strategic Housing team but also in partnership with a wide range of teams and partner agencies.

You will have a good understanding of supporting vulnerable people with an understanding of homelessness and its causes, as well as an ability to put people at ease and work with empathy and in a trauma informed manner, displaying emotional intelligence. You will be working in a busy and fast-moving environment and so will need to be flexible and resilient. The role will be based across BCP in various community sites, temporary accommodation and in client homes. You will have the ability to work independently and remotely when required whilst ensuring excellent team working and communication, with attention to detail. You will understand your limitations and be willing to reflect on your practice.

Experience in supporting people is essential along with the ability to deliver excellent customer service. You will need to be able to travel throughout the BCP area and be able to work in the community. A full driving licence and access to a vehicle is preferred. You must be able to evidence your right to work and commit to the duration of the contract.

Due to the nature of the service, this role will involve working outside the Council's standard operating hours, including evenings, weekends and occasional bank holidays. Working patterns will be determined in line with service requirements.

This authority is committed to safeguarding and promoting the welfare of the community and expects all staff and volunteers to share the same commitment. Applicants to this post will be required to complete the appropriate level of Disclosure & Barring Service Check.

This post is covered by Part 7 of the Immigration Act (2016) and therefore the ability to speak fluent English is an essential requirement for the role. Please note, this role is not eligible for visa sponsorship and we can only consider applicants with existing right to work in the UK.

Starting salary for this role is £33,119 (pro rata for part-time colleagues). This role sits within a well defined pay band, offering clear progression as you grow your career at BCP. Without exception all new starters begin at the entry point of the band, ensuring fairness and consistency across the organisation.

At BCP Council, inclusion is more than a promise – it’s how we work. We’re committed to providing a fully inclusive recruitment process ensuring every candidate and colleague has the support and reasonable adjustments they need to thrive.

If you require any reasonable adjustments or support during the recruitment process, please let us know when you apply or contact us directly – we’re here to help.

BCP Council provides services to a diverse community of 400,000 residents and employs more than 5,000 people. Our area includes over 15 miles of beautiful world-renowned coastline. We can offer career defining roles to transform and improve services. By working with us, you can help deliver a vision of a thriving, world-class, prosperous and inclusive place for generations to come.