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- Tasks: Drive the Seafront Land Train, ensuring safety and providing excellent customer service.
- Company: Join BCP Council, a forward-thinking organisation dedicated to community service.
- Benefits: Competitive salary, enhanced benefits, and opportunities for career growth.
- Why this job: Be part of a vibrant team enhancing the seafront experience for residents and visitors.
- Qualifications: Category D driving licence, CPC certificate, and customer service experience required.
- Other info: Work outdoors in a dynamic environment with a focus on safety and community engagement.
The predicted salary is between 26403 - 28142 £ per year.
The pay range for this role will be £26,403 – £28,142 (pro rata for part time colleagues). We’re looking forward to welcoming new colleagues under this refreshed framework of pay, terms, and conditions. To promote fairness and consistency, all new starters will begin at the bottom of the pay band. This reflects our commitment to equity across the organisation and aligns with the approach taken with existing staff during the transition. While the starting salary is fixed, the role offers excellent scope for growth, meaningful contribution, and being part of a forward‑thinking team.
Our Seafront Service plays a vital role in managing our beautiful, award‑winning coastline, and we are now looking for an enthusiastic and committed individual to join our team as a Land Train Driver. Working within a supportive and collaborative environment, you will help deliver the day‑to‑day operation of the Seafront Land Train Service, providing outstanding customer service, ensuring safety at all times, and contributing to a thriving seafront experience for residents and visitors alike.
Role Purpose
To drive the BCP Seafront Land Trains in accordance with the highway code and Land Train Driving regulations, to convey passengers safely and enjoyably. The role will work with seasonal staff.
Accountabilities
- Drive the Land Train vehicles along designated seafront routes to a specified timetable, ensuring that an efficient and safe service is provided at all times.
- Set up and garage the land train vehicles, carrying out daily safety checks and basic vehicle checks in adherence with defined health and safety requirements, to ensure a safe and compliant service.
- Provide information to customers about the service and the local sites and attractions, so that customers experience a high‑quality and helpful service.
Knowledge / Skills / Experience Requirements
- Category D driving licence & CPC certificate
- Knowledge of relevant health and safety processes.
- Basic mechanical knowledge for vehicle checks.
- Some experience of working in a customer service.
- Ability to follow set routes and procedures.
- Ability to communicate with customers and colleagues with courtesy.
Dimensions Of Role
This role does not have any supervisory or management requirements. This role does not manage any direct budgets. The role drives on pre‑determined routes to a pre‑determined timetable, with some limited need to reprioritise tasks and actions.
Working Conditions
The role will be expected to help load passengers’ wheelchairs and pushchairs on and off the train. The role is exposed to varying temperatures from working outside in all weathers, as well as exposed to noise as they sit behind the engine of the train. The role is required to maintain concentration to ensure the safety of customers and pedestrians. The role is exposed to some challenging antisocial behaviour from members of the public.
Please direct any questions to pawel.jankowski@bcpcouncil.gov.uk. Please note, we are not able to offer sponsorship for this role. We can only consider applicants with existing right to work in the UK.
About BCP Council
BCP Council provides services to a diverse community of 400,000 residents and employs more than 5,000 people. Our area includes over 15 miles of beautiful world‑renowned coastline. We can offer career defining roles to transform and improve services. By working with us, you can help deliver a vision of a thriving, world‑class, prosperous and inclusive place for generations to come.
Our Benefits
At BCP Council, we’re not just building a workforce— we’re transforming how we recognise and reward our people. Check out our attractive enhanced benefits and find out more about the new Pay and Reward package.
Be the difference - Join an organisation that values you.
DBS
BCP Council is committed to safeguarding and promoting the welfare of the community and expects all staff and volunteers to share the same commitment. Applicants to this post will be required to complete the appropriate level of Disclosure & Barring Service Check.
Seafront Land Train Driver - 2 Roles in Bournemouth employer: BCP Council
Contact Detail:
BCP Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Seafront Land Train Driver - 2 Roles in Bournemouth
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on BCP Council and their Seafront Service. Understanding their values and what they stand for will help you connect better during the conversation.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your customer service experience and driving skills.
✨Tip Number 3
Show your enthusiasm! When you’re chatting with the interviewers, let your passion for providing excellent customer service shine through. They want to see that you’re excited about being part of their team and contributing to the seafront experience.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and the perks of working with us at BCP Council right there.
We think you need these skills to ace Seafront Land Train Driver - 2 Roles in Bournemouth
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We want to see that you're excited about being part of our Seafront Service and contributing to a fantastic experience for visitors.
Tailor Your Application: Make sure to customise your application to highlight your relevant skills and experiences. Mention your Category D driving licence and any customer service experience you have, as these are key for us in this role.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your sentences are easy to read and directly address the requirements mentioned in the job description.
Apply Through Our Website: Don’t forget to submit your application through our careers site! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, you can check out more about our benefits while you’re there!
How to prepare for a job interview at BCP Council
✨Know Your Routes
Familiarise yourself with the designated seafront routes and timetable. Being able to discuss these during your interview shows that you're proactive and serious about the role.
✨Safety First
Brush up on the highway code and Land Train Driving regulations. Demonstrating your knowledge of safety protocols will reassure the interviewers that you prioritise passenger safety.
✨Customer Service Skills
Prepare examples of your previous customer service experience. Highlight how you've handled challenging situations or provided exceptional service, as this role heavily relies on engaging with passengers.
✨Basic Mechanical Knowledge
Review basic vehicle checks and health and safety processes. Being able to discuss your understanding of these aspects will show that you're ready to take on the responsibilities of the role.
