Seafront Facilities Assistant (Public Facilities Cleaner) - 6 casual roles in Bournemouth

We’re looking forward to welcoming new colleagues under this refreshed framework of pay, terms, and conditions. To promote fairness and consistency, all new starters will begin at the bottom of the pay band. This reflects our commitment to equity across the organisation and aligns with the approach taken with existing staff during the transition. While the starting salary is fixed, the role offers excellent scope for growth, meaningful contribution, and being part of a forward-thinking team.

Role Purpose

To provide operational support to the day-to-day seafront operations to ensure that the seafront environment is safe and clean and that the public receive a good customer service. The role will operate with close supervision and clear instructions, undertaking one of a wide range of jobs that are highly proceduralised and repetitive in nature. The areas of work typically include: catering, beach furniture hire, mini-golf, arcade, pier toll, cliff lift guard, landtrain guard, kidzone, resort information, or cleansing.

Responsibilities

• Provide a helpful and courteous service to all customers, including answering and assisting with general enquiries from the public, to ensure that the public receive a good customer service when visiting the seafront.
• Handle customer transactions accurately and in line with strictly defined procedures so that monies are processed correctly. This typically involves issuing tickets, collecting money, providing appropriate change, and issuing receipts.
• Set-up equipment and lay-out goods as instructed and required, so that the service can be delivered and customers can see the goods available.
• Operate straightforward equipment and machinery in accordance with tightly defined procedures and processes, to deliver services in a safe and efficient manner.
• Undertake cleaning tasks to ensure that the seafront environs are clean, safe, and presentable.

Ideal Candidate

If you are passionate about the local environment and the community benefits it provides, then an exciting opportunity exists for you with BCP Council Seafront Operations. We are looking for enthusiastic, self-motivated, and experienced people to join our Seafront Team. A disposition to promote high standards of customer care and communication skills is essential for this post. You will be an integral member of the Seafront Operations Team ensuring Bournemouth, Christchurch and Poole is a great place to live, work and visit.

Working Pattern

Shift patterns are varied by location, covering up to 5 days in 7 including some Bank Holidays and weekends. Available shifts are: 8am-8pm with a 4-days on, 4-days off pattern or 37 hours per week over 5 days. The applicant will also be expected to work outdoors for most of each shift in order to carry out their duties.

Requirements and Benefits

Holding a fully valid UK driver’s license would be advantageous for this role but is not essential.

If you would like more information about this role and others, please contact seafront.jobs@bcpcouncil.gov.uk and we will endeavour to respond as soon as possible.

About BCP Council

BCP Council provides services to a diverse community of 400,000 residents and employs more than 5,000 people. Our area includes over 15 miles of beautiful world-renowned coastline. We can offer career defining roles to transform and improve services. By working with us, you can help deliver a vision of a thriving, world-class, prosperous and inclusive place for generations to come.

Our Benefits

A Place to Thrive – Join BCP Council. At BCP Council, we’re not just building a workforce—we’re transforming how we recognise and reward our people. Check out our attractive enhanced benefits and find out more about the new Pay and Reward package. Be the difference - Join an organisation that values you.

DBS: BCP Council is committed to safeguarding and promoting the welfare of the community and expects all staff and volunteers to share the same commitment. Applicants to this post will be required to complete the appropriate level of Disclosure & Barring Service Check. Please refer to the Role Profile for more details.