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- Tasks: Enforce parking regulations and assist the public with parking enquiries.
- Company: Join BCP Council, a forward-thinking team serving a vibrant community.
- Benefits: Competitive salary, flexible hours, and enhanced benefits package.
- Why this job: Make a real difference in your community while gaining valuable experience.
- Qualifications: No formal qualifications needed, just good communication skills and a positive attitude.
- Other info: Great career growth opportunities in a supportive environment.
The predicted salary is between 28142 - 31537 ÂŁ per year.
Join BCP Council as a Parking Civil Enforcement Officer. The pay range is Band 5 ÂŁ28,142 - ÂŁ31,537 p.a. (pro rata for part time colleagues). All new starters will begin at the bottom of the pay band. While the starting salary is fixed, the role offers excellent scope for growth, meaningful contribution, and being part of a forwardâthinking team.
Role Purpose
To enforce parking regulations for both on and offâstreet parking places and assist the public on minor parking enquiries and enforcement matters to ensure safe use of highways and car parks within the Borough.
Main Responsibilities
- Patrol public highways, councilâowned streets, and offâstreet car parks in shift patterns between 07:00 and 23:59, 7 days a week.
- Sign for all equipment issued and verify it is in working order at the start of each patrol.
- Enforce decriminalised parking in accordance with appropriate legislation, including:
- Issuing penalty charge notices using handheld equipment.
- Providing affidavits and/or attending hearings as a witness as part of the adjudication service.
- Checking parking machines on site.
- Using a digital camera to record parking contraventions.
- Driving a council vehicle when required, including a moped after training.
- Maintaining safe operation of car parks during mechanical or power failure.
- Controlling abnormal usage associated with events.
- Dealing with emergencies.
- Gathering information for parking surveys.
- Placing information notices.
Ideal Candidate
Specific Qualifications and Experience
No formal educational qualification required but must be able to write brief reports and accurately record information relevant to a possible prosecution.
Experience
Dealing with people face to face and over the phone.
Personal Qualities & Attributes
- Exercising judgement and making decisions.
- Communicating clearly verbally with members of the public.
- Maintaining the highest standards of behaviour.
Attitude / Motivation
Commitment to deliver high standard of enforcement and customer service. Flexible approach to working hours (to cover the rota between 07:00 and 23:59).
Contact
For an informal discussion about this role, please contact Frank Mason at frank.mason@bcpcouncil.gov.uk.
About BCP Council
BCP Council provides services to a diverse community of 400,000 residents and employs more than 5,000 people. Our area includes over 15 miles of beautiful worldârenowned coastline. We can offer career defining roles to transform and improve services. By working with us, you can help deliver a vision of a thriving, worldâclass, prosperous and inclusive place for generations to come.
Benefits
At BCP Council, weâre not just building a workforceâ weâre transforming how we recognise and reward our people. Check out our attractive enhanced benefits and find out more about the new Pay and Reward package at our careers page.
DBS
BCP Council is committed to safeguarding and promoting the welfare of the community and expects all staff and volunteers to share the same commitment. Applicants to this post will be required to complete the appropriate level of Disclosure & Barring Service Check.
Seniority Level Entry level
Employment Type Partâtime
Job Function Design, Art/Creative, and Information Technology
Industries Government Administration
Parking Civil Enforcement Officer in Bournemouth employer: BCP Council
Contact Detail:
BCP Council Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Parking Civil Enforcement Officer in Bournemouth
â¨Tip Number 1
Get to know the role inside out! Familiarise yourself with the responsibilities of a Parking Civil Enforcement Officer. This way, when you get that interview, you can show off your knowledge and passion for the job.
â¨Tip Number 2
Network like a pro! Connect with current or former employees of BCP Council on LinkedIn. They can give you insider tips and maybe even put in a good word for you. Plus, it shows you're genuinely interested in the team!
â¨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to customer service and enforcement. Role-play with a friend or family member to boost your confidence and refine your answers.
â¨Tip Number 4
Apply through our website! Itâs the best way to ensure your application gets seen by the right people. Plus, youâll have access to all the latest job openings and updates directly from BCP Council.
We think you need these skills to ace Parking Civil Enforcement Officer in Bournemouth
Some tips for your application đŤĄ
Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We want to see that you're excited about becoming a Parking Civil Enforcement Officer and contributing to our community.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your experience and skills, especially those related to dealing with the public and enforcing regulations, as this is key for us.
Tailor Your Application: Make sure to customise your application to highlight how your background fits the specific responsibilities of the role. Mention any relevant experience you have with customer service or enforcement to catch our eye!
Apply Through Our Website: Donât forget to submit your application through our website! Itâs the best way for us to receive your details and ensures youâre considered for the role. Plus, itâs super easy to do!
How to prepare for a job interview at BCP Council
â¨Know Your Role
Familiarise yourself with the responsibilities of a Parking Civil Enforcement Officer. Understand the key tasks like enforcing parking regulations and assisting the public. This will help you answer questions confidently and show that you're genuinely interested in the role.
â¨Showcase Your People Skills
Since this role involves dealing with the public, be prepared to discuss your experience in customer service. Think of examples where you've effectively communicated or resolved issues face-to-face or over the phone. This will demonstrate your ability to handle interactions professionally.
â¨Demonstrate Your Judgement
The job requires exercising judgement and making decisions. Prepare to share scenarios where you've had to make quick decisions or solve problems. Highlight your thought process and how you arrived at your conclusions to showcase your critical thinking skills.
â¨Be Flexible and Committed
The role requires a flexible approach to working hours. Be ready to discuss your availability and willingness to adapt to shift patterns. Emphasising your commitment to high standards of enforcement and customer service will resonate well with the interviewers.
