At a Glance
- Tasks: Ensure safe and lawful operation of licensed activities while investigating complaints and conducting inspections.
- Company: Join BCP Council, a forward-thinking workplace dedicated to community safety and support.
- Benefits: Starting salary of £32,061, clear career progression, and attractive employee benefits.
- Other info: Flexible working options and commitment to inclusivity for all applicants.
- Why this job: Make a real difference in your community while gaining valuable experience and professional development.
- Qualifications: Experience in regulatory roles and strong communication skills are essential.
The predicted salary is between 32061 - 32061 £ per year.
Starting salary for this role is £32,061 (pro rata for part-time colleagues). This role sits within a well-defined pay band, offering clear progression as you grow your career at BCP. Without exception, all new starters begin at the entry point of the band, ensuring fairness and consistency across the organisation. Be part of a forward-thinking workplace where you’re supported to grow and you can truly #BeTheDifference at BCP.
Role Purpose
We are looking for a proactive and professional Licensing Enforcement Officer to join our busy Licensing and Trading Standards team at BCP Council. This role is key to ensuring the safe, fair and lawful operation of licensed activities across Bournemouth, Christchurch and Poole. You will take an intelligence-led approach to enforcement, working closely with colleagues, partners and local businesses to achieve compliance and protect the public. You will be responsible for investigating complaints, carrying out inspections, and taking appropriate enforcement action where necessary, in line with the Council’s enforcement policy and relevant legislation. The post is full-time and will involve both remote working and working from BCP Civic Centre in Bournemouth with access to other BCP office locations. A full driving licence and the ability to work flexibly, including evenings and weekends when required, is essential.
Main Responsibilities
- Carry out inspections of licensed premises, vehicles and operators to ensure compliance and provide business advice and support.
- Investigate complaints relating to licensed premises, vehicles, drivers, operators, scrap metal dealers and pleasure boats.
- Gather evidence and prepare case files for formal enforcement action, including prosecutions where appropriate.
- Provide advice and guidance to licence holders and applicants to promote compliance.
- Work collaboratively with partners such as the Police, Environmental Health and safeguarding teams.
- Support the administration and processing of licence applications where required.
- Attend Licensing Sub-Committee hearings and present evidence.
- Maintain accurate records in line with legal and organisational requirements.
- The post holder will represent BCP Council at a variety of partners meetings.
The Ideal Candidate
We Are Looking For Someone Who:
- Has experience in a regulatory, enforcement or compliance role.
- Has knowledge of licensing legislation or is willing to develop expertise quickly.
- Can investigate issues thoroughly and make evidence-based decisions.
- Is confident dealing with challenging situations and resolving conflict professionally.
- Has strong communication skills and can engage effectively with businesses, residents and partners.
- Can manage a varied workload and prioritise effectively.
- Is committed to delivering a fair, consistent and high-quality public service.
Please note, this role is not eligible for visa sponsorship and we can only consider applicants with existing right to work in the UK.
At BCP Council, inclusion is more than a promise – it’s how we work. We’re committed to providing a fully inclusive recruitment process ensuring every candidate and colleague has the support and reasonable adjustments they need to thrive. From the moment you apply, through the recruitment process and throughout your career with us, we’ll be here to listen and provide the help and support you need. It’s why we’re proud to be a Disability Confident Employer – and why you can trust that we’ll always do our best to make your experience positive and accessible. If you require any reasonable adjustments or support during the recruitment process, please let us know when you apply or contact us directly – we’re here to help.
About BCP Council
BCP Council provides services to a diverse community of 400,000 residents and employs more than 5,000 people. Our area includes over 15 miles of beautiful world-renowned coastline. We can offer career-defining roles to transform and improve services. By working with us, you can help deliver a vision of a thriving, world-class, prosperous and inclusive place for generations to come.
Our Benefits
A Place to Thrive – Join BCP Council. At BCP Council, we’re not just building a workforce—we’re transforming how we recognise and reward our people. Check out our attractive enhanced benefits and find out more about the new Pay and Reward package at Employee benefits | Working for BCP.
DBS
BCP Council is committed to safeguarding and promoting the welfare of the community and expects all staff and volunteers to share the same commitment. Applicants to this post will be required to complete the appropriate level of Disclosure & Barring Service Check.
