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- Tasks: Lead and develop passenger transport services, ensuring safe and efficient delivery.
- Company: Join BCP Council, a progressive authority committed to community welfare.
- Benefits: Competitive salary, enhanced benefits, and opportunities for career growth.
- Why this job: Make a real difference in people's lives through impactful transport services.
- Qualifications: Degree in Transport or related field with significant management experience.
- Other info: Be part of a dedicated team shaping the future of public transport.
The predicted salary is between 60357 - 67381 ÂŁ per year.
The pay range for this role will be £60,357 - £67,381 (pro rata for part time colleagues). We’re looking forward to welcoming new colleagues under this refreshed framework of pay, terms, and conditions. To promote fairness and consistency, all new starters will begin at the bottom of the pay band. This reflects our commitment to equity across the organisation and aligns with the approach taken with existing staff during the transition. While the starting salary is fixed, the role offers excellent scope for growth, meaningful contribution, and being part of a forward‑thinking team.
Bournemouth, Christchurch, and Poole is a place where people and nature, coast and towns come together to offer a wealth of potential. At BCP Council, we want to realise these possibilities. This is a fantastic opportunity for an experienced Passenger Transport professional to join a progressive large unitary authority. As Head of Passenger Transport, you will play a vital role in improving the quality of life for the people of Bournemouth, Christchurch and Poole.
Leading an integrated passenger transport service, you will ensure the delivery of safe, efficient and cost‑effective transport services across the conurbation, working in partnership with internal teams, external organisations, and service users. This is a leadership role with strategic and operational responsibility for passenger transport services supporting home to school transport, children’s and adult social care, and community transport delivered within council policies, legislative requirements and best practice. This is an exciting opportunity to be in an integral part in making a difference.
You would be joining us at a key time to play an important leadership role in supporting a major review and transformation of our Special Educational Needs and Disabilities (SEND) Home to School Transport, aiming for more personalised, independent travel options, improved efficiency, and better long‑term outcomes for young people, with changes including new commissioning models, route simplification, and potential group travel.
Key Responsibilities- Lead, manage and develop the Passenger Transport service, ensuring all planning, procurement and delivery of transport services meet statutory, national and local requirements.
- Contribute to the strategic development of policy, plans and service improvement initiatives within the service area.
- Represent the Council professionally, safeguarding its reputation and promoting a positive image of passenger transport services.
- Build and maintain strong working relationships internally and with external partners and stakeholders.
- Oversee the delivery of education and social care transport, ensuring services meet agreed Service Level Agreements and make best use of the in‑house bus fleet.
- Act as Transport Manager for the in‑house bus fleet, meeting professional competence and commercial operational requirements.
- Oversee community transport services, including management of Service Level Agreements and grant funding.
- Contribute to the wider leadership of the service as a member of the Service Management Team.
- Degree in Transport, Logistics or a related discipline, with a relevant professional qualification, or equivalent knowledge and experience.
- Professional competence qualification in Passenger Transport Management, or substantial equivalent experience.
- Membership of a recognised professional body (e.g. CILT or CIHT).
- Significant experience in both strategic and operational management of passenger transport services.
- Proven leadership of high‑profile, innovative projects or policy development, with reputational and organisational impact.
- Resilient and adaptable, with strong emotional intelligence.
- High attention to detail and the ability to remain calm under pressure.
- Confident leader with excellent communication and relationship building skills.
- Enhanced DBS check.
- Ability to travel using public transport where viable, or possession of a full UK driving licence with access to a car.
Why join us? You’ll be part of a committed leadership team, shaping the future for passenger transport services that directly affect residents’ lives and support vulnerable communities. This is an opportunity to lead change, influence policy and deliver high‑quality public services.
About BCP Council: BCP Council provides services to a diverse community of 400,000 residents and employs more than 5,000 people. Our area includes over 15 miles of beautiful world‑renowned coastline. We can offer career defining roles to transform and improve services. By working with us, you can help deliver a vision of a thriving, world‑class, prosperous and inclusive place for generations to come.
Our BenefitsA Place to Thrive – Join BCP Council. At BCP Council, we’re not just building a workforce— we’re transforming how we recognise and reward our people. Check out our attractive enhanced benefits and find out more about the new Pay and Reward package.
Be the difference - Join an organisation that values you. BCP Council is committed to safeguarding and promoting the welfare of the community and expects all staff and volunteers to share the same commitment. Applicants to this post will be required to complete the appropriate level of Disclosure & Barring Service Check.
Head of Service - Passenger Transport in Bournemouth employer: BCP Council
Contact Detail:
BCP Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Service - Passenger Transport in Bournemouth
✨Tip Number 1
Network like a pro! Reach out to your connections in the passenger transport sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching BCP Council and its initiatives. Show us that you’re not just another candidate; demonstrate your passion for improving passenger transport services and how you can contribute to our mission.
✨Tip Number 3
Practice your leadership pitch! As a Head of Service, you’ll need to showcase your strategic vision and operational expertise. Think about specific examples from your past that highlight your ability to lead and innovate in passenger transport.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, you’ll find all the info you need about our new pay and reward package there.
We think you need these skills to ace Head of Service - Passenger Transport in Bournemouth
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with the role of Head of Service - Passenger Transport. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Leadership Skills: Since this is a leadership role, don’t shy away from sharing examples of your past experiences where you've led teams or projects. We want to see how you can make a difference in our organisation!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your key points stand out. This will help us quickly see why you're a great fit for the position.
Apply Through Our Website: We encourage you to submit your application through our careers site. It’s the best way to ensure your application gets to us directly and allows you to explore more about the role and our organisation.
How to prepare for a job interview at BCP Council
✨Know Your Stuff
Make sure you brush up on your knowledge of passenger transport services, especially in relation to the role's responsibilities. Familiarise yourself with current policies, best practices, and any recent changes in legislation that could impact the service.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams or projects in the past. Highlight your experience in strategic and operational management, and be ready to discuss how you can apply these skills to improve the quality of life for residents in Bournemouth, Christchurch, and Poole.
✨Build Relationships
Since this role involves working with various stakeholders, think about how you can demonstrate your relationship-building skills. Be prepared to discuss how you've collaborated with internal teams and external partners to achieve common goals in previous roles.
✨Stay Calm Under Pressure
Given the nature of the role, it's important to show that you can remain composed in challenging situations. Prepare to share instances where you've successfully navigated high-pressure scenarios, showcasing your resilience and emotional intelligence.
