At a Glance
- Tasks: Welcome guests and deliver outstanding customer service in a vibrant café environment.
- Company: Join a fun, supportive team at Pierview Kitchen Bournemouth and Boscombe.
- Benefits: Competitive salary, training provided, and opportunities for growth.
- Other info: Work in a beautiful seaside setting with flexible hours.
- Why this job: Bring smiles to visitors while gaining valuable experience in hospitality.
- Qualifications: Experience in hospitality, excellent communication skills, and a friendly attitude.
The predicted salary is between 30518 - 30518 £ per year.
The pay for this role will be £30,518 (pro rata for part time colleagues). We’re looking forward to welcoming new colleagues under this refreshed framework of pay, terms, and conditions. To promote fairness and consistency, all new starters will begin at the bottom of the pay band. This reflects our commitment to equity across the organisation and aligns with the approach taken with existing staff during the transition. While the starting salary is fixed, the role offers excellent scope for growth, meaningful contribution, and being part of a forward-thinking team.
Are you ready to bring smiles to thousands of visitors along our stunning coastline? We’re looking for enthusiastic, customer-focused Front of House Hosts to join our vibrant team at the Pierview Kitchen Bournemouth and Boscombe.
What You’ll Do
- Welcome guests and deliver outstanding customer service.
- Take and prepare orders – from fresh coffee to seaside treats.
- Operate tills and handle payments accurately.
- Keep our cafés sparkling clean and safe, following food hygiene and health & safety standards.
- Support opening/closing routines and adapt to changing priorities in a fast‑paced environment.
- Place supplier orders to replenish stock.
- Manage staffing levels in the absence of the Catering supervisor.
What We’re Looking For
- Previous experience in hospitality or catering.
- Excellent communication skills with a friendly, professional attitude.
- Ability to remain calm under pressure and work effectively as part of a team.
- Flexible and reliable, with availability to work weekends and bank holidays.
- Previous experience in supervising staff preferred.
- Confidence in restocking counters and displays in line with stock rotation and management requirements, ensuring items are well‑presented and readily available for customers.
Why Join Us?
- Be part of a fun, supportive team in a beautiful seaside setting.
- Gain valuable experience in a dynamic hospitality environment.
- Training provided to help you succeed.
Requirements
- NVQ level in Hospitality or Basic Food Hygiene Certificate.
- Right to work in the UK (valid ID & National Insurance number).
- Comfortable working indoors and outdoors in all weather.
- Ability to lift and carry items safely.
Please note, this role is not eligible for visa sponsorship and we can only consider applicants with existing right to work in the UK.
Front of House Host in Bournemouth employer: BCP Council
Join our vibrant team at Pierview Kitchen Bournemouth and Boscombe, where we pride ourselves on creating a fun and supportive work environment in a stunning seaside location. As a Front of House Host, you'll not only enjoy competitive pay but also have access to valuable training and growth opportunities, all while contributing to memorable experiences for our guests. Embrace the chance to be part of a forward-thinking team dedicated to outstanding customer service and teamwork.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Host in Bournemouth
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Pierview Kitchen and its values. This will help you connect with the team and show that you're genuinely interested in being part of their vibrant atmosphere.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle tricky situations or make guests feel special. Being able to demonstrate your experience in hospitality will really set you apart during the interview.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and professional. It’s all about making a great first impression, and looking the part shows you’re serious about joining the team.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can keep you fresh in their minds as they make their decision.
We think you need these skills to ace Front of House Host in Bournemouth
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see your enthusiasm for the role and how you connect with our values. A friendly tone can make a big difference.
Tailor Your Experience:Make sure to highlight any previous experience in hospitality or catering that relates to the Front of House Host role. We love seeing how your skills match what we’re looking for, so be specific!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and focus on what makes you a great fit for our team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at BCP Council
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Front of House Host entails. Familiarise yourself with the job description and think about how your previous experience in hospitality can relate to the tasks you'll be doing, like delivering outstanding customer service and managing staff.
✨Show Off Your People Skills
As a Front of House Host, you'll be the face of the establishment. Practice how you would greet guests and handle various customer interactions. Think of examples from your past roles where you’ve gone above and beyond for customers, as this will demonstrate your enthusiasm and customer-focused attitude.
✨Prepare for Fast-Paced Scenarios
This role requires you to stay calm under pressure. During the interview, be ready to discuss how you've managed busy situations in the past. You might even want to role-play some scenarios with a friend to get comfortable with thinking on your feet.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the company. You could ask about team dynamics, training opportunities, or how they ensure a fun and supportive work environment. It’s a great way to show you’re keen to be part of their vibrant team!
