At a Glance
- Tasks: Provide top-notch customer service and manage waste data at our Recycling Centres.
- Company: Join BCP Council, a forward-thinking team dedicated to community improvement.
- Benefits: Starting salary of £30,518 with excellent growth opportunities and enhanced benefits.
- Other info: Dynamic role with career-defining opportunities in a beautiful coastal area.
- Why this job: Make a real impact on the environment while developing your skills in a supportive team.
- Qualifications: Strong communication skills and attention to detail; training provided.
The predicted salary is between 30518 - 30518 € per year.
The pay for this role will be £30,518 starting salary. We’re looking forward to welcoming new colleagues under this refreshed framework of pay, terms, and conditions. To promote fairness and consistency, all new starters will begin at the bottom of the pay band. This reflects our commitment to equity across the organisation and aligns with the approach taken with existing staff during the transition. While the starting salary is fixed, the role offers excellent scope for growth, meaningful contribution, and being part of a forward‑thinking team.
Role Purpose
Joining a small team, you will work in our Commercial Office(s) based at the Poole or Bournemouth Recycling Centres. You will be required to work at both sites on a rota basis.
Main Responsibilities
The main focus of the post is to provide a high level of customer service to both our residents and commercial customers, face‑to‑face, on the phone and in writing. The work is varied, and as part of a small but busy team you will be responsible for collating and handling data related to waste management, including some financial management around billing, invoicing, taking payments, and selling our commercial waste services.
The Ideal Candidate
You will be committed to high standards of accuracy as attention to detail is a must. Use of several databases is required; however full training will be given. As part of the Strategic Development team, which manages Waste and Open Spaces, you’ll be committed to improving the environment for our residents and businesses. It would be an advantage to have experience or knowledge of waste disposal, but it is more important that you are an excellent communicator and a strong team player and will fully engage in working towards the Council’s purpose and values. The Commercial Waste Officer will play an active role in a multi‑skilled team and there will be opportunities to develop your own skills and contribute to the direction of the service.
Please note, this role is not eligible for visa sponsorship and we can only consider applicants with existing right to work in the UK.
About BCP Council
BCP Council provides services to a diverse community of 400,000 residents and employs more than 5,000 people. Our area includes over 15 miles of beautiful world‑renowned coastline. We can offer career‑defining roles to transform and improve services. By working with us, you can help deliver a vision of a thriving, world‑class, prosperous and inclusive place for generations to come.
Our Benefits
A place to thrive – join BCP Council. We’re not just building a workforce – we’re transforming how we recognise and reward our people. Check out our attractive enhanced benefits and find out more about the new Pay and Reward package.
Commercial Waste Officer in Bournemouth employer: BCP Council
BCP Council is an exceptional employer that prioritises employee growth and development within a supportive work culture. Located in the picturesque areas of Poole and Bournemouth, employees enjoy a meaningful role in enhancing community services while benefiting from competitive pay, enhanced benefits, and a commitment to equity and fairness. Join us to be part of a forward-thinking team dedicated to making a positive impact on our environment and community.
StudySmarter Expert Advice🤫
We think this is how you could land Commercial Waste Officer in Bournemouth
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. The more connections we make, the better our chances of hearing about job openings before they even hit the market.
✨Tip Number 2
Prepare for interviews by researching the company and its values. We should be ready to discuss how our skills align with their mission, especially around customer service and waste management. Show them we’re not just another candidate!
✨Tip Number 3
Practice makes perfect! Grab a friend or family member and do some mock interviews. This will help us get comfortable with common questions and refine our answers, making us feel more confident when it’s our turn in the hot seat.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in showing our enthusiasm for the role. Plus, it keeps us on their radar as they make their decision.
We think you need these skills to ace Commercial Waste Officer in Bournemouth
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of Commercial Waste Officer. We want to see how you can contribute to our team and the community!
Show Off Your Communication Skills:Since this role involves a lot of customer interaction, be sure to showcase your excellent communication abilities in your written application. We love candidates who can express themselves clearly and effectively!
Attention to Detail is Key:As the job requires high standards of accuracy, make sure your application is free from typos and errors. We appreciate candidates who pay attention to detail, so double-check everything before hitting send!
Apply Through Our Website:For the best chance of success, apply directly through our careers site. It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at BCP Council
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Commercial Waste Officer. Familiarise yourself with waste management processes and customer service expectations. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As an excellent communicator, you'll need to demonstrate your ability to engage with both residents and commercial customers. Prepare examples of how you've successfully handled customer interactions in the past, whether face-to-face or over the phone. This will highlight your suitability for the role.
✨Emphasise Teamwork and Adaptability
Since you'll be part of a small team, it's crucial to showcase your teamwork skills. Think of instances where you've collaborated effectively with others or adapted to changing situations. This will illustrate your ability to contribute positively to the team dynamic.
✨Prepare Questions for Your Interviewers
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful queries about the team, the council's goals, or the training provided for the role. This shows your enthusiasm and helps you determine if the position is the right fit for you.
