Microsoft Licensing Specialist in Manchester

Location: UK (Hybrid & Remote working available)

Hours: Monday to Friday, 37.5 hours per week

Salary: Up to £40,000 + Commission Plan

At BCN we unite people and technology to enable organisations to fly. We believe people and organisations can achieve anything using technology to its full potential. Our role is to help them understand what is possible, implement in the right way and utilise their technology to achieve their ambitions. Which is why we put people front and centre – building client relationships for life and fostering a culture where our people thrive.

We are a leading managed IT services provider and technology consultant, specialising in delivering transformative technology solutions with industry-leading client experience across business, public sector and not for profit organisations. From cloud computing, cybersecurity, and data management to power app development, we are dedicated to pioneering technology with Microsoft innovation.

Guided by our 3 values of building relationships, customer success and passion and dedication, we are on a mission to make BCN the most trusted tech partner in the UK today.

Focus of the role

This is a commercially driven, customer-facing role focused on maximising the value of Microsoft licensing across BCN’s customer base. As a Microsoft Licensing Specialist, you will act as a subject matter expert in Microsoft 365 and New Commerce Experience (NCE), combining licensing expertise with a consultative approach to drive optimisation, upsell, and cross-sell opportunities. You will work closely with Sales, Pre-Sales, Marketing, and Microsoft to identify opportunities, support co-sell engagement, and translate licensing conversations into broader digital transformation outcomes.

Responsibilities

• Microsoft Licensing Advisory: Act as a subject matter expert across Microsoft 365 and NCE licensing. Provide strategic guidance to customers on licensing optimisation, cost management, and aligning solutions to business outcomes. Support customers transitioning to and operating within NCE frameworks. Maintain awareness of Microsoft pricing, licensing changes, and new product releases.
• Revenue Growth & Opportunity Creation: Identify and drive upsell and cross-sell opportunities (e.g. Business Premium, E5 Security). Use licensing insight to uncover opportunities across Modern Work, Security, Azure, and Data & AI. Collaborate with Sales and Pre-Sales teams to convert opportunities into revenue. Translate licensing engagements into wider professional services opportunities.
• Customer Engagement & Planning: Support strategic customer engagement, including QBRs and account planning. Align licensing strategies to customer transformation roadmaps. Act as a trusted advisor to both technical and commercial stakeholders.
• Campaigns & Growth Initiatives: Support targeted campaigns such as Business Premium and E5 upsell. Work with Marketing and Sales to prioritise accounts and drive engagement. Contribute to value-led messaging and customer propositions.
• Microsoft Alignment & Co-Sell: Support co-sell opportunities with Microsoft, including qualification and positioning. Contribute to joint account planning and engagement strategies. Track and report opportunities, ensuring strong alignment with Microsoft programmes and priorities.
• Internal Enablement: Act as the internal licensing SME for Sales and Account Management teams. Deliver enablement sessions and support playbook development. Continuously build and maintain Microsoft certifications and knowledge.

Person, Skills & Experience

Essential

• Strong experience in Microsoft licensing within a CSP, MSP or reseller environment.
• Deep understanding of Microsoft 365 and NCE licensing models.
• Proven ability to identify and drive upsell and cross-sell opportunities.
• Strong customer-facing and consultative skills.
• Commercial awareness, including incentives and deal positioning.
• Ability to collaborate across sales, alliance, and Microsoft stakeholders.

Desirable

• Experience working with Microsoft co-sell motions.
• Knowledge of server licensing (Windows Server, SQL) and hybrid models.
• Familiarity with Azure consumption/licensing.
• Microsoft certifications (e.g. MS-900).
• Experience contributing to QBRs and strategic account planning.

Why BCN?

• The opportunity to shape your own future with industry leading training and development, with access to our BCN Academy.
• Competitive salary with the ability to progress.
• 23-days holiday allowance, increasing with length of service, plus bank holidays, an extra day off on your birthday and the option to buy more!
• Company pension scheme.
• 2 paid leave days per year to volunteer and support your local community.
• Health cash plan with free access to a confidential Employee Assistance Programme (EAP).
• Life assurance.
• Cycle to work scheme, electric vehicle scheme, home and tech scheme, and retail discounts.
• Free on-site gym at our Manchester and Leeds locations.
• Long service recognition to celebrate all the milestones.
• Social events such as Summer BBQ, Christmas party and lots more!