BCN Group is seeking a 2nd Line Support Consultant to join our service desk in the UK. You will act as escalation for 1st line engineers, delivering email and telephone support to our client base and resolving a wide range of technical issues within SLAs.
The ideal candidate has MSP experience, communicates clearly with customers and account managers, and is passionate about IT and customer service. On-site visits may be required to support clients.
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2nd Line IT Support Engineer | UK On-site in Manchester employer: bcngroup
At BCN, we prioritise our people and foster a vibrant work culture that encourages growth and innovation. As an Azure DevOps Engineer, you'll benefit from industry-leading training through our BCN Academy, a competitive salary, and a generous holiday allowance, all while enjoying a supportive environment that values community involvement and work-life balance. With unique perks like a free on-site gym and regular social events, BCN is committed to making your career both meaningful and rewarding.
