At a Glance
- Tasks: Join our Contracts Team as a Billing Administrator, managing contracts and resolving queries.
- Company: BCN is a leading IT services provider focused on transformative technology solutions.
- Benefits: Enjoy hybrid working, competitive salary, 23 days holiday, gym access, and social events.
- Why this job: Shape your future with industry-leading training and a vibrant company culture.
- Qualifications: Minimum GCSEs in Maths and English; admin experience preferred but not required.
- Other info: Join us for Beer Fridays, dress down every day, and community volunteering days!
The predicted salary is between 20800 - 26000 £ per year.
Overview
Join to apply for the Billing Administrator role at BCN
Location: Manchester (hybrid working available)
Hours: Monday to Friday, 37.5 hours per week
Salary: Up to £26,000
About BCN
At BCN we unite people and technology to enable organisations to fly.
We believe people and organisations can achieve anything using technology to its full potential. Our role is to help them understand what is possible, implement in the right way and utilise their technology to achieve their ambitions. We put people front and centre – building client relationships for life and fostering a culture where our people thrive.
We are a leading managed IT services provider and technology consultant, specialising in delivering transformative technology solutions with industry-leading client experience across business, public sector and not for profit organisations. From cloud computing, cybersecurity, and data management to power app development, we are dedicated to being a Microsoft powerhouse.
Guided by our 3 values of building relationships, customer success and passion and dedication, we are on a mission to make BCN the most trusted tech partner in the UK today. The kind of company clients want to work with, and people want to work for.
We are delighted you are on this journey with us!
Focus of the role
A fantastic opportunity has arisen to join our Contracts Team as a Billing Administrator. Reporting directly to the Contracts Management Lead in a team of six. The focus of the role is to work with various departments to ensure back-office operations run as seamlessly as possible. Resolving queries, product reconciliation for existing and new services and the administration of contracts.
Responsibilities
- Reconciling of contractual services and management of the contract base to ensure correct charges and volumes.
- Supporting with end-to-end contract management; including setup of contracts, checking documentation and portals for third party verification, determining service commencement using our custom-built system to input contract details.
- Invoicing of contractual sales orders.
- Identify and address billing discrepancies by reviewing and cross-referencing invoices.
- End-to-end query management for any contract related invoice or account manager queries.
- Holiday cover for other team members to include customer service responsibilities and any other support required by the team or the wider business.
Person, Skills & Experience
- Experience on the rest of the Microsoft package; Word, Outlook, SharePoint and Teams
- Maths & English GCSE’s minimum grade C
- 2 Years minimum experience in an administrative role
- Experience within a financial administrative role or sales support would be of benefit but is not required for the role.
Why BCN?
- The opportunity to shape your own future with industry leading training and development, with access to our BCN Academy.
- Competitive salary with the ability to progress.
- 23-days holiday allowance, increasing with length of service, plus bank holidays, an extra day off on your birthday and the option to buy more!
- Company pension scheme.
- 2 paid leave days per year to volunteer and support your local community – if it matters to you it matters to us.
- Health cash plan with free access to a confidential Employee Assistance Programme (EAP) supporting bereavement, financial, health and wellbeing, and much more
- Life assurance
- Cycle to work scheme, electric vehicle scheme, home and tech scheme, and retail discounts.
- Balancing work, life, and fitness can be challenging, so we offer a free on-site gym at our Manchester and Leeds locations to make it easier to stay active.
- Long service recognition to celebrate all the milestones
- Beer (or soft drinks) and Pizza Friday’s, dress down every day, social events such as Summer BBQ, Christmas party and lots more!
Seniority level
- Entry level
Employment type
- Full-time
Job function
- Administrative and Finance
- Industries IT Services and IT Consulting
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Billing Administrator employer: BCN
Contact Detail:
BCN Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Billing Administrator
✨Tip Number 1
Familiarise yourself with the Microsoft package, especially Word, Outlook, SharePoint, and Teams. Being proficient in these tools will not only help you in the role but also demonstrate your readiness to adapt to their systems.
✨Tip Number 2
Understand the basics of contract management and invoicing processes. This knowledge will give you an edge during discussions and show that you're proactive about the responsibilities of the Billing Administrator role.
✨Tip Number 3
Network with current or former employees of BCN on platforms like LinkedIn. Engaging with them can provide insights into the company culture and expectations, which can be invaluable during interviews.
✨Tip Number 4
Prepare to discuss your experience in administrative roles, particularly any financial or sales support tasks you've handled. Highlighting relevant experiences will help you stand out as a candidate who understands the nuances of the position.
We think you need these skills to ace Billing Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in administrative roles. Emphasise any experience with invoicing, contract management, or financial administration, as these are key aspects of the Billing Administrator role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for technology and client relationships. Mention how your skills align with BCN's values of building relationships, customer success, and dedication.
Highlight Relevant Skills: In your application, specifically mention your proficiency with Microsoft Office tools like Word, Outlook, SharePoint, and Teams. Also, include any experience you have with data management or billing processes.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Billing Administrator position.
How to prepare for a job interview at BCN
✨Know Your Numbers
As a Billing Administrator, you'll be dealing with invoices and financial data. Brush up on your maths skills and be prepared to discuss how you would handle billing discrepancies or reconcile accounts.
✨Familiarise Yourself with Microsoft Tools
Since the role requires experience with Microsoft Word, Outlook, SharePoint, and Teams, make sure you're comfortable using these tools. You might be asked about your proficiency during the interview, so have examples ready of how you've used them in past roles.
✨Understand the Company Culture
BCN values relationships, customer success, and passion. Research the company’s mission and values, and think about how your personal values align with theirs. Be ready to share examples of how you've demonstrated these qualities in your previous work.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills, especially regarding contract management and query resolution. Think of specific situations where you successfully managed similar tasks and be ready to explain your thought process.